Job Purpose:<\/p>\n
\tEnsure optimal functioning of Reception and render professional support to external and internal clients by directing them to correct department\/ employee. Be an effective ambassador and first line of face to face and telephonic communication for internal staff and external Customers visiting TIA offices<\/p>\n
Minimum Requirements\u00a0\u00a0 \u00a0
\nQualifications:<\/p>\n
\tGrade 12\u00a0
\n\tPreferred: Diploma in Business Administration\/or NQF level 5 Higher Certificate in Office Administration\/Management<\/p>\n
Work Experience:<\/p>\n
\t2 years\u2019 experience as a Receptionist or Office Support in an OHS \/ facilities \/ securities environment\u00a0
\n\t3+ years\u2019 experience as a Receptionist or Office Support in an OHS \/ facilities \/securities environment.(Preferred)
\n\tSwitchboard experience (Preferred)<\/p>\n
Duties and Responsibilities\u00a0\u00a0 \u00a0
\nFinancial Perspective:<\/p>\n
\tMonitor and report on telephone and ensure \u00a0 correct reporting against the Facilities and Security budget
\n\tAssist to load SCM requisitions on the BPM System in line with Procurement guidelines and monitor progress<\/p>\n
Stakeholder Perspective:<\/p>\n
\tRender exceptional and professional customer service to internal and external Clients \u00a0
\n\tBe an Ambassedor representing TIA values and customer service when interacting with Stakeholders
\n\tMust be a dynamic, presentable, well spoken first point of contact and display the highest level of professionalism during interaction with stakeholders<\/p>\n
Internal Processes Perspective:<\/p>\n
\tComply to all TIA systems (performance management, HR, Finance, Stakeholder information, FMS)
\n\tImplement processes and mechanisms to ensure the streamline functioning of Reception\u00a0
\n\tPerform day to day tasks in line with work processes, policies and procedures\u00a0
\n\tEnsure a clean and organised reception area at all times
\n\tWelcome visitors and ensure that guest register is completed, refreshments are provided and internal staff are notified timeously to collect guests at reception\u00a0
\n\tResponsible for managing the Switchboard in a professional manner and displaying exceptional telephone etiquette and ensuring accurate messaging
\n\tReceive and record incoming parcels, postage and hand deliver documents to relevant recipients
\n\tIncoming and outgoing assets (received or leaving the reception area) are controlled and recorded \u00a0
\n\tAssist internal staff with booking boardrooms and meeting rooms and liaising with housekeeping staff to ensure cleanliness of Facilities Meeting rooms\/Boardrooms and adequate refreshments are available<\/p>\n
Learning & Growth Perspective:<\/p>\n
\tKPA\u2019s are understood and achieved as agreed upon in the Performance agreement
\n\tReview performance against agreed performance standards
\n\tLive the values and culture of TIA
\n\tIdentify and implement development opportunities to ensure continuous improvement of work effectiveness and efficiency
\n\tDepartmental Information systems and tools are optimally utilized to execute core tasks<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
tia.erecruit.co<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/tia.erecruit.co","_company_name":"Technology Innovation Agency","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"The Technology Innovation Agency was created by an act of the South African parliament on 24 November 2008. TIA is an initiative of the Department of Science & Technology that came into existence through the promulgation of the Technology Innovation Agency Act No.26 of 2008.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-35164","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/35164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=35164"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=35164"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=35164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}