Introduction<\/p>\n
\tTo deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.<\/p>\n
Job description<\/p>\n
Job Objectives:<\/p>\n
\tTo efficiently execute all operational activities at the point of sale in a timely and efficient manner.
\n\tTo maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
\n\tTo ensure the safe handling of cash at all times.
\n\tTo proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
\n\tTo make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
\n\tTo deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
\n\tTo efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
\n\tTo support the Group\u2019s vision to be the customer\u2019s first choice health and beauty retailer by living and driving the company values.
\n\tTo maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.<\/p>\n
Knowledge:<\/p>\n
\tBasic maths calculations
\n\tRetail\/FMCG background and understanding of merchandising and promotions principles
\n\tUnderstanding of stock management procedures\u00a0
\n\tKnowledge of customer service excellence<\/p>\n
Skills:<\/p>\n
\tPlanning and organising skills
\n\tProblem-solving skills
\n\tStrong customer orientation
\n\tGood communication skills
\n\tComputer literacy
\n\tNumeracy skills<\/p>\n
Competencies:<\/p>\n
Essential:<\/p>\n
\tRelating and networking
\n\tFollowing instructions and procedures
\n\tDelivering Results and Meeting Customer Expectations<\/p>\n
Desirable:<\/p>\n
\tWorking with people
\n\tPersuading and Influencing
\n\tPlanning and Organising
\n\tCoping with Pressures and Setbacks<\/p>\n
Minimum requirements<\/p>\n
Experience:<\/p>\n
\tDesirable: experience in a customer facing role within a retail\/FMCG store operations environment<\/p>\n
Education:<\/p>\n
\tEssential: Grade 12
\n\tDesirable: Maths 50% and English 50% at Grade 12 level<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Clicks Group","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has th... read moree largest retail pharmacy chain with over 620 in-store pharmacies, while United Pharmaceutical Distributors (UPD) is South Africa's leading full-range national pharmaceutical wholesaler.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-35234","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/35234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=35234"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=35234"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=35234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}