{"id":35309,"date":"2026-05-06T14:02:21","date_gmt":"2026-05-06T14:02:21","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/outbound-customer-service-agent-sales-manager-hospitality-tourism-in-house-travel-consultant\/"},"modified":"2026-05-06T14:02:59","modified_gmt":"2026-05-06T14:02:59","slug":"outbound-customer-service-agent-sales-manager-hospitality-tourism-in-house-travel-consultant","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/outbound-customer-service-agent-sales-manager-hospitality-tourism-in-house-travel-consultant\/","title":{"rendered":"Outbound Customer Service Agent \n\n\n            \n\n            \n            Sales Manager &#8211; Hospitality \/ Tourism \n\n\n            \n\n            \n            In-House Travel Consultant \n\n\n            \n\n            \n            Production Planner \n\n\n            \n\n            \n            Showroom Sales Manager \n\n\n            \n\n            \n            Counter Sales Representative \n\n\n            \n\n            \n            Marketing Manager \n\n\n            \n\n            \n            Junior Social Media Content Writer \n\n\n            \n\n            \n            Sales Consultant &#8211; Food Manufacturing or Hygiene \n\n\n            \n\n            \n            Technical Sales &#8211; New Business Development \n\n\n            \n\n            \n            Merchandise Planner &#8211; FMCG or Retail \n\n\n            \n\n            \n            Administrator and Inventory Clerk \n\n\n            \n\n            \n            Bookkeeper \n\n\n            \n\n            \n            Junior Bookkeeper &#8211; Half Day \n\n\n            \n\n            \n            Business Development Manager &#8211; Investments"},"content":{"rendered":"<p>A well-established company within the logistics industry is seeking a proactive and detail-oriented Outbound Customer Services Agent with proven experience in the shipping \/ logistics environment. This is an exciting opportunity for a dynamic individual who thrives in a fast-paced, high-pressure setting and demonstrates strong organisational and problem-solving skills.<\/p>\n<p>Key Responsibilities:<\/p>\n<p>\tMaintain and update shipment schedules<br \/>\n\tManage and monitor bookings with shipping lines<br \/>\n\tProcess bookings and issue confirmations to customers<br \/>\n\tFollow up on quotations<br \/>\n\tClear internal Sentry (latency) reports<br \/>\n\tConduct strategic container planning<br \/>\n\tHandle hazardous cargo applications and documentation<br \/>\n\tIssue transport and packing instructions to warehouse and transporters<br \/>\n\tSend empty depot releases to shipping lines prior to container collection<br \/>\n\tEnsure receipt of all required shipping documentation (shipping instructions, bill of entry, commercial invoice, packing list, fumigation certificate)<br \/>\n\tProcess shipping line instructions<br \/>\n\tPrepare trade documents\u00a0<br \/>\n\tInvoice customers and process creditor invoices<br \/>\n\tSubmit RCG to SARS<br \/>\n\tPrint, stamp, and release bills for customer collection<br \/>\n\tProcess cargo dues and acquittals with shipping lines<br \/>\n\tCost, close, and post shipment files<br \/>\n\tIssue telex releases in line with SOP<br \/>\n\tAssist with training of staff members<\/p>\n<p>Requirements:<\/p>\n<p>\tMatric (Grade 12)<br \/>\n\tRelevant tertiary qualification (advantageous)<br \/>\n\tComputer literate (Microsoft Office)<br \/>\n\tProven experience in shipping \/ logistics environment<br \/>\n\tStrong attention to detail and accuracy<br \/>\n\tExcellent time management and organisational skills<br \/>\n\tAbility to work under pressure in a fast-paced environment<br \/>\n\tStrong initiative and sense of urgency<br \/>\n\t\u00a0<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( N \/ A ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Sandi Crowther Recruitment","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Sandi Crowther Recruitment, founded in 1994, is a Leading Recruitment Agency in Durban and has established itself as a recruiter of choice for over 25 years. Our success is reflected in the many long term relationships we have with our clients. We have travelled many journeys with them and have come... read more to understand their business needs and culture, which in turn has enhanced our recruitment process and their business success.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":{"0":"post-35309","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-kwazulu-natal","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/35309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=35309"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=35309"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=35309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}