Major Activities\u00a0<\/p>\n
Service Excellence<\/p>\n
\tSupervise in real-time air traffic services to ensure established safety and efficiency standards are met or exceeded.
\n\tEnsure that service delivery complies with South African Civil Aviation Regulations, Technical Standards, and ICAO’s Standards and Recommended Practices.
\n\tInvestigate and respond to any instances of non-compliance, ensuring corrective actions are implemented promptly to maintain service integrity.
\n\tProvide air traffic control service in line with the requirements of own license.<\/p>\n
Pre-Shift Preparation and Staff Readiness<\/p>\n
\tConduct comprehensive pre-shift briefings to update staff on pertinent information and operational considerations for their upcoming shifts.
\n\tVerify the readiness of staff, ensuring they have signed on, completed pre-briefings, and are fully aware of any current or anticipated issues that may impact service delivery in real-time.
\n\tConfirm that all staff members are appropriately licensed, and their competencies are in line with the proficiency framework requirements.<\/p>\n
Operational Efficiency<\/p>\n
\tBalance workloads during shifts by rotating staff, particularly between high-traffic and low-traffic periods to enhance overall operational efficiency
\n\tEncourage continuous professional development among staff to ensure consistent high level of service delivery.<\/p>\n
Operational Coordination and Communication<\/p>\n
\tAct as the primary coordinator for addressing unserviceability, liaising with relevant departments such as the FRC, IT, and Airport Authority, in real-time to minimize service disruptions.
\n\tDiligently manage logs related to unserviceability, including completing NOTAM Requests and maintaining detailed Occurrence Log entries.
\n\tParticipate in daily and ad hoc CAMU CDM teleconferences and other relevant briefings to stay abreast of essential information and developments
\n\tEngage in tactical-level coordination with other sectors and the CAMU for effective air traffic management, including managing FUA approvals and disseminating critical information to ATCOs on duty.<\/p>\n
Safety and Quality Assurance<\/p>\n
\tImplement robust safety measures through real-time monitoring of air traffic control service, including immediate provision of relief for ATCOs in the event of a safety incident, and to maintain operational safety in real-time.
\n\tParticipate in safety event investigations and coordinate with the Watch Manager for any delegated tasks.
\n\tOversee accurate and timely documentation of safety events, ensuring records are generated promptly while details are still fresh.
\n\tPromote a “Just Culture” that focuses on learning and continuous improvement, rather than punitive measures, leveraging safety event recordings for training and development purposes.
\n\tMaintain personal operational proficiency, especially in validated positions, to enable the provision of optimal guidance and air traffic service provision.
\n\tEnsure that service delivery complies with South African Civil Aviation Regulations, Technical Standards, and ICAO’s Standards and Recommended Practices.
\n\tInvestigate and respond to any instances of non-compliance, ensuring corrective action is implemented promptly to maintain service integrity.
\n\tProvide information and\/or participate in investigations of safety events and ensure accurate and timely reporting.
\n\tImplement and monitor compliance with all relevant standards, regulations, and processes.
\n\tMitigate and report identified risks to ensure effective management thereof.
\n\tDevelop and maintain sound relationships with relevant key stakeholders within the scope of real-time service delivery, e.g. other air traffic service sectors, RUS, CAMU, technical support etc.
\n\tCoordinate with internal and external stakeholders regarding real-time efficient service delivery and participate in the daily service delivery management meeting.
\n\tEngage in real-time adaptation of Air Traffic Management service delivery to meet client needs and expectations.
\n\tMaintain open and effective communication channels with all relevant parties.
\n\tSupervise air traffic service personnel on duty taking into account Operations and Human Capital policies, processes and practices
\n\tMonitor the time and attendance of personnel on duty, and report deviations to Watch Manager who will take appropriate action.
\n\tMonitor output or performance of personnel on duty and take immediate action to restore appropriate delivery level and\/or support personnel on duty as required.
\n\tFoster a culture of safety and high performance among the team.
\n\tHandle personnel issues and coordinate with the Watch Manager for required action.
\n\tSupport OJTI activities to ensure effective training.<\/p>\n
Minimum requirements<\/p>\n
Minimum Qualifications<\/p>\n
\tGrade 12
\n\tGrade 1 Instructor qualification (5 years)
\n\tRelevant ATS rating and current validation in applicable discipline
\n\tTrain-the-trainer course\u00a0<\/p>\n
Minimum Experience<\/p>\n
\tMinimum 5 years\u2019 work experience in the Air Traffic Services environment
\n\tExperience in the management or supervision of people will be an advantage<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"ATNS","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Air Traffic and Navigation Services Provider in South Africa. ATNS is responsible for managing 10% of the world's airspace.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-35331","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/35331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=35331"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=35331"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=35331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}