Job Description<\/p>\n
\tLead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded. \u00a0 \u00a0<\/p>\n
Responsibilities
\nStock Management:<\/p>\n
\tEnsure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
\n\tMonitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
\n\tOversee the overall maintenance of the stockroom to meet housekeeping standards.
\n\tAuthorize write offs, breakages, recalls and returns. \u00a0 \u00a0\u00a0<\/p>\n
Sales Growth & Profitability:<\/p>\n
\tAnalyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
\n\tReview and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
\n\tIdentify and propose new opportunities to increase sales and brand awareness. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n
Risk Management:<\/p>\n
\tConduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/p>\n
Customer Experience Management:<\/p>\n
\tEnsure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n
Leadership & Development:<\/p>\n
\tLead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
\n\tIdentify & drive training, coaching and development needs with a focus on talent management and succession planning.
\n\tRecruit, administer & manage performance in accordance with company policies and procedures.<\/p>\n
Innovation:<\/p>\n
\tImplement Innovation initiatives from Head Office to delight our customers and improve in-store processes. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 \u00a0<\/p>\n
Qualifications<\/p>\n
\tGrade 12.
\n\t3 to 5 years’ experience in a retail store management capacity. \u00a0
\n\tKnowledge on sales & service management.
\n\tBudgeting knowledge.
\n\tProficiency in MS Office.
\n\tEffective Communication skills.
\n\tBusiness understanding of retail trade, brand, customer & product.
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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