Purpose of the Job:<\/p>\n
\tCell C is a leading telecommunications company in South Africa, committed to providing innovative solutions and exceptional service to our consumers (B2C) and business customers (B2B). Cell C is positioned as a Spirited Disruptor and values integrity, transparency, honesty, and simplicity.
\n\tWe are seeking an enthusiastic and detail-oriented Junior UX\/UI Designer to join our dynamic team. The Junior UX\/UI Designer supports the design and execution of customer experience solutions under guidance, contributing to the development of UX\/UI capability within Cell C.<\/p>\n
Main Responsibilities:<\/p>\n
Experience and Journey Design<\/p>\n
\tSupport the design of customer journeys and user flows across assigned telco journey components e.g. onboarding, upgrades, self-service, payments
\n\tTranslate defined requirements into user flows, wireframes, and basic interaction models
\n\tAssist in simplifying user interactions within defined journey components e.g. RICA registration, SIM swap, plan selection
\n\tSupport the enhancement of customer experience across defined areas of the digital lifecycle
\n\tContribute to omnichannel exposure across web, app, WhatsApp, USSD, and assisted channels<\/p>\n
Interface Design and Design Systems<\/p>\n
\tCreate UI designs based on established patterns and guidelines
\n\tUse and follow the design system in Figma across assigned touchpoints
\n\tAdhere to design standards and component guidelines to ensure consistency and quality in all outputs
\n\tProduce responsive interface designs for assigned product and pricing use cases
\n\tSupport design-to-development handoff by preparing well-structured, annotated design files<\/p>\n
Research, Testing and Continuous Optimisation<\/p>\n
\tAssist in user research and usability testing (e.g. note-taking, participant coordination, session support)
\n\tSupport the translation of research findings into design iterations under guidance
\n\tSupport analysis of user behavior using tools such as Google Analytics 4 and heat-mapping platforms
\n\tHelp identify UX\/UI issues and friction points as directed by senior team members
\n\tContribute to efforts to optimise conversion funnels, content, and journeys within assigned scope<\/p>\n
Delivery, Operations and Performance<\/p>\n
\tExecute assigned design tasks within projects, ensuring timeous completion to the required standard
\n\tSupport website and mobile platform design operations, including campaign content implementation and functional component design
\n\tWork with development teams to support on-brand execution and accurate implementation under guidance
\n\tProduce design outputs under guidance and review, including journey flows, wireframes, and visual designs<\/p>\n
Collaboration and Team Contribution<\/p>\n
\tParticipate in team activities, design reviews, and workshops
\n\tSupport team members in delivering design outputs as directed
\n\tStay informed on industry trends and design best practices to develop knowledge and skills
\n\tMaintain a consistent and professional standard of design output across all assigned touchpoints
\n\tProactively seek feedback and guidance to continue developing UX\/UI capability<\/p>\n
Minimum Qualification<\/p>\n
\tBachelor’s Degree or Diploma (NQF Level 6\u20137) in one of the following:
\n\tHuman-Computer Interaction (HCI)
\n\tInteraction Design
\n\tUX Design
\n\tMultimedia or Digital Design
\n\tGraphic Design<\/p>\n
Experience<\/p>\n
\t2\u20133 years of experience in UX\/UI design or a related discipline
\n\tInternship or portfolio-based experience is acceptable
\n\tPortfolio demonstrating foundational UX\/UI design capability
\n\tBasic understanding of design systems and when and how to apply established patterns
\n\tProficiency in Figma; familiarity with Adobe Creative Suite and modern design tooling
\n\tBasic understanding of user experience principles and digital customer journeys
\n\tExposure to complex, regulated industries (telecommunications, banking, e-commerce) is advantageous<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
cellc.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/cellc.simplify.hr","_company_name":"Cell C","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"At Cell C, we know that because change is inevitable, growth is up to us. While some see change as taking a step back, we see it as a chance to take two steps forward. We believe in embracing change, willing it and being it. That is why since 1999, Cell C Limited has been a proudly South African Lev... read moreel 2 BBBEE customer-first mobile operator that promotes digital inclusion to enhance lives. As an enabler committed to bridging the digital divide in South Africa and ensuring that everyone enjoys the benefits of a modern connected world, we strive to give you world-class products and services to help you change your world. In 2020, we ranked the 19th Most Valuable South African brand in the BrandZ analysis, and as a testament to our focus on service excellence, we have won the 2018\/2019 Ask Afrika Orange Index Award. We are committed to playing our part in transforming our society through education, gender empowerment, and digital inclusion initiatives. Our commitment to gender empowerment through our flagship programme Take A Girl Child To Work Day\u00ae has netted three Standard Bank Top Women Awards.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-35460","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/35460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=35460"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=35460"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=35460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}