{"id":35603,"date":"2026-05-11T14:02:17","date_gmt":"2026-05-11T14:02:17","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/transformation-manager-executive\/"},"modified":"2026-05-11T14:02:54","modified_gmt":"2026-05-11T14:02:54","slug":"transformation-manager-executive","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/transformation-manager-executive\/","title":{"rendered":"Transformation Manager \n\n\n            \n\n            \n            Executive"},"content":{"rendered":"<p>Job Description<\/p>\n<p>Duties &amp; Responsibilities\u00a0<\/p>\n<p>\tResponsible for Diagnostic to Solution Proposal creation for digital projects\u00a0<br \/>\n\tIdentify &#8216;game-changing&#8217; capabilities by analyzing competitors and internal processes.\u00a0<br \/>\n\tCreative,consultative approach focused on future digital solutions for business challenges<br \/>\n\tFoster relationships with key business leaders and other stakeholders to encourage adoption of innovation projects, as well as to define the project vision, scope, requirements, and deliverables.<br \/>\n\tCollaborate with core and extended teams to deploy digital solutions by presenting the business case and value proposition to internal and client stakeholders.<br \/>\n\tResponsible for project governance and reporting on digital projects to business units, leadership, clients\u00a0<br \/>\n\tMaintain awareness of new and emerging operating practices, technologies such as artificial intelligence, machine learning, and data analytics\u00a0<br \/>\n\tManaging client visits for prospects, existing clients with respect to transformation presentations<br \/>\n\tProviding transformation solutions and roadmaps for new deals \/ pursuits Drive Digital projects and initiatives for value delivery to EXL and Clients\u00a0<br \/>\n\tDevelop value and innovation strategy aligned to key clients\u2019 strategic priorities<br \/>\n\tSupport in EXL strategic priorities for driving value capture for EXL<br \/>\n\tCollaborate with teams to strategize and execute value and innovation\u00a0<br \/>\n\tBuild strong relationship with client stakeholders and internal stakeholders in driving improvement and innovation program<br \/>\n\tResolve implementations &#8211; Identify and execute at least three key transformation project impacting client business outcomes for strategic client relationships<br \/>\n\tBuild domain specific solutions and diagnostic toolkits<br \/>\n\tSupport in building best practice compendium on domain led solutions<br \/>\n\tSupport in developing capabilities for business development and solutioning for key prospects\u00a0<br \/>\n\tCompelling solutioning from value delivery standpoint\u00a0<\/p>\n<p>Technical Skills\u00a0<\/p>\n<p>\tStrong Insurance domain preferable though not mandatory\u00a0<br \/>\n\tFunctional Domain experience in Contact center\u00a0<br \/>\n\tExperience with Process Diagnostics and Solutions development\u00a0<br \/>\n\tGood understanding of Digital Solutions: Artificial Intelligence, Analytics, Process Improvement\/Elimination\/Lean Six Sigma and project management\u00a0<br \/>\n\tExcellent working knowledge of MS Office \u2013 MS Excel, Power Point, Word Doc, Outlook<br \/>\n\tProficient with MS-VISIO for flowcharting\/process mapping software<br \/>\n\tExperience of packaging and showcasing capabilities and solutions<\/p>\n<p>Soft skills (Desired)<\/p>\n<p>\tGood Interpersonal skills\u00a0<br \/>\n\tGood written and oral Communication\u00a0<br \/>\n\tStrong Presentation skills \u00a0<br \/>\n\tMulti-tasking and prioritizing ability\u00a0<br \/>\n\tProject management skills to drive improvement projects \/ initiatives\u00a0<\/p>\n<p>Soft Skills (Minimum)\u00a0<\/p>\n<p>\tStrategic focus and strong business acumen<br \/>\n\tDemonstrates a global mindset<br \/>\n\tDemonstrates an intellectually agile and analytical approach and thought process<br \/>\n\tIs a brand ambassador<br \/>\n\tConformance to policies \/ compliances with auditing skills and eye for details<br \/>\n\tAbility to coach and give feedback on an ongoing basis.<br \/>\n\tProblem solving skills\u00a0<br \/>\n\tAbility to resolve conflicts constructively and lead in a continually challenging environment\u00a0<\/p>\n<p>Qualifications &amp; Requirements\u00a0<\/p>\n<p>\tUndergraduate degree in Engineering \/ Computer Science is preferred. Experience in digital solutioning is a must\u00a0<br \/>\n\t10+ years of overall experience including 7+ years of digital project management experience with demonstrated success and financial results with similar experience\u00a0<br \/>\n\tProven ability to drive a solution from start to finish\u00a0<br \/>\n\tExperience in Insurance will be given strong preference<br \/>\n\tExperience of packaging and showcasing capabilities and solutions<br \/>\n\tWilling to work in 24X7 environment ability to relocate to Cape Town\u00a0<\/p>\n<p>Responsibilities<\/p>\n<p>\tResponsible for Diagnostic to Solution Proposal creation for digital projects\u00a0<br \/>\n\tIdentify &#8216;game-changing&#8217; capabilities by analyzing competitors and internal processes.\u00a0<br \/>\n\tCreative,consultative approach focused on future digital solutions for business challenges<br \/>\n\tFoster relationships with key business leaders and other stakeholders to encourage adoption of innovation projects, as well as to define the project vision, scope, requirements, and deliverables.<br \/>\n\tCollaborate with core and extended teams to deploy digital solutions by presenting the business case and value proposition to internal and client stakeholders.<br \/>\n\tResponsible for project governance and reporting on digital projects to business units, leadership, clients\u00a0<br \/>\n\tMaintain awareness of new and emerging operating practices, technologies such as artificial intelligence, machine learning, and data analytics\u00a0<br \/>\n\tManaging client visits for prospects, existing clients with respect to transformation presentations<br \/>\n\tProviding transformation solutions and roadmaps for new deals \/ pursuits Drive Digital projects and initiatives for value delivery to EXL and Clients\u00a0<br \/>\n\tDevelop value and innovation strategy aligned to key clients\u2019 strategic priorities<br \/>\n\tSupport in EXL strategic priorities for driving value capture for EXL<br \/>\n\tCollaborate with teams to strategize and execute value and innovation\u00a0<br \/>\n\tBuild strong relationship with client stakeholders and internal stakeholders in driving improvement and innovation program<br \/>\n\tResolve implementations &#8211; Identify and execute at least three key transformation project impacting client business outcomes for strategic client relationships<br \/>\n\tBuild domain specific solutions and diagnostic toolkits<br \/>\n\tSupport in building best practice compendium on domain led solutions<br \/>\n\tSupport in developing capabilities for business development and solutioning for key prospects\u00a0<br \/>\n\tCompelling solutioning from value delivery standpoint\u00a0<\/p>\n<p>Qualifications<\/p>\n<p>\tUndergraduate degree in Engineering \/ Computer Science is preferred. Experience in digital solutioning is a must\u00a0<br \/>\n\t10+ years of overall experience including 7+ years of digital project management experience with demonstrated success and financial results with similar experience\u00a0<br \/>\n\tProven ability to drive a solution from start to finish\u00a0<br \/>\n\tExperience in Insurance will be given strong preference<br \/>\n\tExperience of packaging and showcasing capabilities and solutions<br \/>\n\tWilling to work in 24X7 environment<br \/>\n\tAbility to relocate to Cape Town\u00a0<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( N \/ A ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"EXL South Africa","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into ... read moreinsights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration \u2013 and we\u2019ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that\u2019s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It\u2019s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we\u2019re some of the best in the business. Contact us to see how we can help you achieve your goals.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-35603","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/35603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=35603"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=35603"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=35603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}