Our client, based in Parow, Cape Town, is seeking a Sales Support Data Capturer with 3\u20135 years\u2019 experience in a Sales Support or Data Capturing role within a similar environment. The ideal candidate must hold a Matric (Grade 12) qualification and have strong computer literacy with advanced MS Office skills, particularly Excel. Experience within a manufacturing environment, specifically within a Sales Department or similar setting, is essential. The successful applicant will demonstrate a high level of attention to detail, strong accuracy in data entry and reporting, and the ability to work efficiently with large volumes of data using Excel.<\/p>\n
REQUIREMENTS:<\/p>\n
\t3\u20135 years\u2019 experience in a Sales Support or Data Capturing role within a similar environment
\n\tMatric (Grade 12) qualification
\n\tStrong computer literacy with advanced MS Office skills, particularly Excel
\n\tExperience within a manufacturing and sales environment
\n\tHigh level of attention to detail
\n\tStrong focus on accuracy in data entry and reporting
\n\tAbility to work efficiently with large volumes of data using Excel<\/p>\n
DUTIES:
\nInternal Sales Coordination & Order Support:<\/p>\n
\tAct as the internal point of contact for cross-departmental order-related queries
\n\tGather and relay information between departments and the Sales Admin or Sales Consultant
\n\tPost structured updates in Microsoft Teams Sales Order channels
\n\tTrack order progress internally and flag risks or delays
\n\tFollow up with Factory, Logistics, Procurement, and Design regarding:
\n\tETAs
\n\tProduction progress
\n\tOutstanding approvals
\n\tDelivery readiness
\n\tNo direct client communication required<\/p>\n
Incident Reports & Job Card Management:<\/p>\n
\tRaise Incident Reports on Sage as requested by Sales Admin
\n\tCreate Job Cards for snags or after-sales issues
\n\tSet up and manage corresponding Teams channels
\n\tEnsure all supporting documentation (photos, notes, delivery confirmations) is correctly saved
\n\tMonitor progress and follow up internally until resolution
\n\tConfirm readiness for closure with stakeholders (excluding invoicing requests)<\/p>\n
Quote Register & Sales Reporting Control:<\/p>\n
\tMaintain and manage the Quote Register (Excel)
\n\tEnsure all quotes issued are logged and updated accurately
\n\tRequire Sales team members to blind copy Sales Support on all quotes issued
\n\tUpdate quote statuses:
\n\tPending
\n\tRevised
\n\tLost
\n\tConverted to Order
\n\tReplace outdated versions with updated revisions
\n\tMaintain accuracy and integrity of all records
\n\tOwn and manage the Sales Management Report (Live Excel):
\n\tControl editing rights
\n\tProtect formulas and structure
\n\tUpdate weekly figures
\n\tPrevent unauthorized changes
\n\tServe as the single point of accountability for reporting accuracy<\/p>\n
WIP Monitoring & Order Health Checks:<\/p>\n
\tReview WIP reports on Sage twice weekly (e.g., Tuesday & Friday)
\n\tIdentify and flag:
\n\tOverdue Sales Orders
\n\tOrders pending invoicing
\n\tIncorrect or outdated delivery dates
\n\tStalled orders between departments
\n\tEscalate issues to relevant Sales Admin
\n\tFollow up internally to ensure corrective action<\/p>\n
Tender & Compliance Folder Management:<\/p>\n
\tMaintain the Sales Tender Folder
\n\tEnsure all documentation is current and correctly stored
\n\tMonitor expiry dates of compliance documents
\n\tSet diary reminders for renewals
\n\tFollow up with departments for updated documentation<\/p>\n
Documentation & Filing Discipline:<\/p>\n
\tEnsure all Sales Orders, POs, quotes, floor plans, and delivery notes are correctly filed on server folders
\n\tUpload relevant documents to appropriate Teams channels
\n\tConfirm delivery notes are saved and aligned with WIP status
\n\tFlag orders ready for invoicing to Sales Admin (no direct invoicing requests)<\/p>\n
Production & ETA Tracking:<\/p>\n
\tLiaise internally with Factory, Procurement, and Logistics
\n\tTrack production progress and ETAs
\n\tCommunicate updates to Sales Admin or Sales Consultant
\n\tProactively flag risks or delays<\/p>\n
Draft Quote Assistance (Non-Client Facing):<\/p>\n
\tAssist Sales Consultants with drafting quotes during quieter periods
\n\tUse approved costing and supplier information
\n\tSubmit draft quotes for review and approval by Sales team members
\n\tSales Consultants remain responsible for final approval and client communication<\/p>\n
Site-Specific Safety File Coordination (End-to-End Ownership):<\/p>\n
\tConfirm Safety File requirements with Sales Admin
\n\tGather required documentation (ID copies, certificates, organogram, project info, etc.)
\n\tLiaise directly with external Health & Safety consultants
\n\tObtain and submit quotations for approval and PO processing
\n\tTrack Safety File progress until completion
\n\tEnsure final documentation is correctly saved on server and Teams
\n\tObtain consultant invoice and submit to Finance for processing
\n\tConfirm completion and close off process internally
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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