Infrastructure Management 20%<\/p>\n
\tDesign and deploy servers, storage systems, and virtualisation platforms.
\n\tMonitor system performance and capacity across all infrastructure layers.
\n\tManage hardware and software asset lifecycle, including procurement support.
\n\tEnsure infrastructure uptime targets are consistently achieved.
\n\tCoordinate infrastructure change requests through the change management process.
\n\tCompleted infrastructure deployment sign-off sheet;
\n\tMonthly Infrastructure Health & Capacity Report
\n\tUpdated Asset Register (CMDB) maintained at all times; zero untracked assets at audit.
\n\tUptime >= 99.5% per month; uptime summary included in Monthly Infrastructure Health Report.
\n\tAll changes logged in the ITSM system<\/p>\n
Network Administration 20%<\/p>\n
\tConfigure and manage firewalls, routers, switches, VPNs, and LAN\/WAN environments.
\n\tEnsure network availability and performance across all INSETA sites and remote users.
\n\tTroubleshoot and resolve network incidents in line with SLA requirements.
\n\tManage DNS, DHCP, IP addressing, and network segmentation (VLANs).
\n\tPlan and implement network infrastructure upgrades as required.
\n\t\u00a0Network configurations documented and version-controlled;
\n\tMonthly Network Availability Reports. \u00a0
\n\tIncident closure rate >= 95% within SLA targets;
\n\tNetwork topology diagram kept current; IP address management (IPAM) register updated quarterly.
\n\tNetwork upgrade completed on time and within budget; post-implementation test results documented.<\/p>\n
Cloud & Virtualization 10%<\/p>\n
\tAdminister Microsoft Azure cloud environments and on-premises virtualisation (VMware\/Hyper-V).
\n\tSupport hybrid cloud workload migration and optimisation initiatives.
\n\tManage cloud cost governance, resource tagging, and rightsizing.
\n\tEnsure cloud security posture aligns with INSETA’s ICT policies and ISO 27001.
\n\t\u00a0Cloud environment configuration documented;
\n\tCloud Migration Status Report
\n\tMonthly Cloud Cost & Optimisation
\n\tCloud security posture score maintained at agreed baseline; findings reported in Quarterly Security Review<\/p>\n
\u00a0Security & Compliance\u00a010%<\/p>\n
\tImplement and enforce infrastructure security policies and patch management schedules.
\n\tSupport internal and external IT audits
\n\tCoordinate vulnerability assessments and remediation tracking.
\n\tManage IAM controls (Active Directory, Azure AD) aligned to least-privilege principles.
\n\tLiaise with SOC partner and Information Security on threat detection and incident response.
\n\tMonthly Patch Compliance Report;
\n\tZero repeat audit findings related to infrastructure;
\n\tQuarterly Vulnerability Assessment Report;
\n\tPrivileged access review completed bi-annually;
\n\tSOC Incident Escalation Log maintained;\u00a0<\/p>\n
Disaster Recovery& Business Continuity 10%<\/p>\n
\tDevelop, test, and maintain backup and disaster recovery procedures.
\n\tEnsure RTO and RPO targets are met and that documented recovery plans are kept current.
\n\tConduct regular DR drills and report findings to the IT Manager.
\n\t\u00a0Bi-annual DR Test Report; Monthly Backup Status Report.
\n\tAnnual DR Drill Report confirming RTO\/RPO compliance; deviations escalated with remediation plan\u00a0<\/p>\n
.System Monitoring &Support\u00a010%<\/p>\n
\tUse monitoring tools (e.g., Os-Ticket,) to track uptime, performance, and alerts.
\n\tProvide Tier 2\/3 support for infrastructure-related incidents and service requests via the ITSM platform.
\n\t\u00a0Monthly IT Support Report reflecting ticket volumes, resolution times, and SLA compliance rate >= 95%.<\/p>\n
Documentation & Reporting<\/p>\n
\tMaintain accurate records of infrastructure configurations, network diagrams, asset inventories, and change logs.
\n\tProduce regular reports on system health, capacity trends, and incident metrics for management review.
\n\tAll documentation current and stored in the SharePoint repository; audited quarterly with zero gaps.
\n\tMonthly Infrastructure Health Report (uptime, capacity, incidents, patching)
\n\t100% of infrastructure changes logged in ITSM with appropriate approval; zero unauthorised changes at audit.<\/p>\n
Collaboration & Projects<\/p>\n
\tCollaborate with IT teams, vendors, and stakeholders to deliver infrastructure projects.
\n\tParticipate in technology evaluations and recommend solutions.
\n\tContribute to IT governance forums and steering committee as required.
\n\tProjects delivered on time and within budget; Project Closure Report produced for each infrastructure project.
\n\tTechnology Evaluation Report with cost-benefit analysis submitted ahead of each procurement decision.
\n\tAttendance and input documented in meeting minutes; action items closed within agreed timeframes.
\n\tLiaison with \u00a0INSETA staff , internal and external auditors and Service providers<\/p>\n
ICT Assets<\/p>\n
\tEnsure that all IT assets are tag and captured in the Asset register
\n\tDocument all IT assets including hardware & Software
\n\tProvide IT hardware status & recommend IT assets for disposal.
\n\tQuarterly IT Asset Audit & Report
\n\tDisposal report
\n\tIT Asset inventory<\/p>\n
IT Risk Management<\/p>\n
\tAssist in the development of the Divisional l risk register.
\n\tMonitoring of IT risk within the technical environment
\n\t\u00a0IT Risk Register
\n\tRisk reduction and monitoring report<\/p>\n
Qualifications<\/p>\n
Minimum Requirement:<\/p>\n
\tGrade 12 (or equivalent) and:
\n\tNQF 7 \u00a0Bachelor\u2019s Degree \u00a0in Information Technology (IT), Computer Science, or\u00a0 related field.<\/p>\n
Preferred\/Advantageous requirement:<\/p>\n
\tCompTIA Network+\/Security+, Microsoft MCSA\/MCSE,
\n\tCCNA, or AWS\/Azure certifications<\/p>\n
Experience<\/p>\n
Minimum Requirement:\u00a0<\/p>\n
\tA Minimum of 3\u20135 years in an IT infrastructure, Systems Administration or Network Administration role.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Insurance Sector Education and Training Authority - INSETA","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"The Insurance Sector Education and Training Authority\u2019s (INSETA) primary purpose is grow the pool and quality of critical and scarce skills within the insurance sector. These skills enhance the sector while supporting the transformation of the country. We have centered our strategies and goals ... read moreto implement the mandates of the National Skills Development Plan 2030 (NSDP), Skills development Act (SDA), the skills development levies act (SDLA), the PFMA, the INSETA constitution, the Department of Higher Education (DHET) and other legislation that relates to the governance of Sector Education and Training Authorities (SETAs).","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-35709","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/35709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=35709"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=35709"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=35709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}