Job Description\u00a0\u00a0 \u00a0<\/p>\n
\tRCL Foods is recruiting for a driven, highly energized and customer focused Channel Representative \u00a0within the baking business unit.
\n\tThe suitable candidate will be required to address regular operational needs of customers and to monitor as well as to ensure improved route optimisation and driver efficiency.
\n\tThis role will be based in Durban and reporting to the Sales Executive.
\n\tThis role is a Permanent role.<\/p>\n
Minimum Requirements\u00a0\u00a0 \u00a0
\nEducation and Qualification:<\/p>\n
\tMatric
\n\tValid Driver\u2019s License (Code 10) with PDP and Own Car<\/p>\n
Experience and Training:<\/p>\n
\t3 to 5 years\u2019 experience in a sales function.
\n\tDriver salesman experience beneficial<\/p>\n
Duties & Responsibilities\u00a0\u00a0 \u00a0
\nEnsure efficient and cost-effective product distribution<\/p>\n
\tEnsure driver teams deliver according to mapped and optimised routes
\n\tEnsure all new and old customers are plotted on the GPS system
\n\tEnsure orders are geared towards improving truck utilisation and loaves\/km<\/p>\n
Ensure balancing of orders placed, delivered and returned<\/p>\n
\tMonitor driver orders for informal trade customers daily\u00a0
\n\tMonitor and track returns daily\u00a0
\n\tCraft and action plans to drastically improve returns<\/p>\n
Submit sales figures from drivers daily<\/p>\n
\tEnsure driver teams\u2019 sales are in line with sales targets
\n\tSource and distribute of key trade intelligence\u00a0
\n\tProvide actionable plans for improvements and combating competitor activities<\/p>\n
Ensure the capturing and allocation of all customer details<\/p>\n
\tEnsure all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts<\/p>\n
Ensure driver competency and delivery time management<\/p>\n
\tSupport, train, discipline and lead the driver & van assistant teams to deliver sales excellence\u00a0
\n\tEmploy efficient route riding system to see all customers within each month
\n\tEvaluate on-the-job performance, and provide training on shortfalls identified<\/p>\n
Monitor Trade Prices<\/p>\n
\tSubmit weekly price surveys for informal trade customers
\n\tMonitor RSP\u2019s and execute pricing strategy, policy and mandate\u00a0<\/p>\n
Build long standing relationship with customers<\/p>\n
\tIncrease sales volume and market share in General Trade stores
\n\tDevelop a strategy with Informal Sales Representative to gain new business
\n\tHandle customer complaints and queries
\n\tEnsure merchandising to the company\u2019s standards
\n\tSupports the Informal Sales Representative in providing adequate route optimisation and rationalisation solutions
\n\tEnsure the customer needs are met within a viable business framework
\n\tProvide a link between customers and drivers for a seamless transition of products
\n\tProvide key trade intel and address regular customer service requirements<\/p>\n
Deadline:22nd May,2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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