Role Purpose:\u00a0<\/p>\n
\tTo deliver efficient, accurate, and professional HR administrative support across the employee lifecycle, ensuring high-quality HR operations, reliable data management, and a positive employee experience in line with company policies and legislative requirements.\u00a0<\/p>\n
Main Accountabilities:\u00a0<\/p>\n
HR Operations & Administration\u00a0<\/p>\n
\tProvide administrative support across the full employee lifecycle (hire to exit)\u00a0
\n\tPrepare and issue HR documentation (contracts, amendments, confirmation and exit letters)\u00a0
\n\tCoordinate onboarding and offboarding processes and logistics\u00a0
\n\tManage the HR shared mailbox and respond to general HR queries\u00a0
\n\tLiaise with internal stakeholders (managers, IT, payroll, finance) to support HR processes\u00a0
\n\tProvide administrative support to HR projects and initiatives\u00a0<\/p>\n
\u00a0Employee Records & HRIS Management\u00a0<\/p>\n
\tCapture and maintain accurate employee data on the HRIS\u00a0
\n\tMaintain complete and up-to-date employee personnel files\u00a0
\n\tProcess employee lifecycle changes (appointments, transfers, terminations)\u00a0
\n\tPerform data validation and support HR data audits\u00a0
\n\tGenerate standard and ad hoc HR reports\u00a0
\n\tEnsure compliance with POPIA and data governance standards\u00a0<\/p>\n
Payroll & Benefits Administration\u00a0<\/p>\n
\tCapture and submit accurate payroll inputs within required deadlines \u00a0
\n\tPerform initial payroll checks and support payroll reconciliation processes \u00a0
\n\tResolve employee payroll queries and escalate where required \u00a0
\n\tAdminister employee benefits (medical aid, retirement funds, etc.) \u00a0
\n\tProcess benefit changes and liaise with providers \u00a0
\n\tMaintain accurate payroll records and supporting documentation \u00a0<\/p>\n
HR Compliance & Governance\u00a0<\/p>\n
\tMaintain HR records in line with legislative and audit requirements\u00a0
\n\tSupport statutory reporting (EE, Skills Development, UIF, COIDA)\u00a0
\n\tEnsure adherence to HR policies and procedures\u00a0
\n\tMaintain documentation for employee relations processes\u00a0
\n\tSupport HR audits and compliance reviews\u00a0<\/p>\n
Employee Experience & Engagement\u00a0<\/p>\n
\tCoordinate employee engagement and culture initiatives (events, campaigns, recognition programmes)\u00a0
\n\tManage employee communications (new joiner announcements, birthdays, anniversaries, internal updates)\u00a0
\n\tSupport the administration of surveys and feedback initiatives\u00a0
\n\tAssist in promoting engagement initiatives to drive participation\u00a0
\n\tContribute to a positive and consistent employee experience through HR interactions\u00a0<\/p>\n
Recruitment & Talent Acquisition Support\u00a0<\/p>\n
\tCoordinate interview scheduling, candidate communication, and logistics\u00a0
\n\tMaintain accurate candidate data on the ATS \u00a0
\n\tPrepare offers of employment and support pre-employment processes \u00a0
\n\tSupport a professional and efficient candidate experience\u00a0<\/p>\n
Employee Support & HR Services\u00a0<\/p>\n
\tAct as a first point of contact for HR queries
\n\tProvide accurate and timely support to employees and managers
\n\tEscalate complex queries where required
\n\tContribute to a high-quality HR service experience\u00a0<\/p>\n
Qualifications:\u00a0<\/p>\n
\tDegree in Human Resources, Industrial Psychology, or a related field\u00a0<\/p>\n
Experience:<\/p>\n
\t2\u20135 years\u2019 experience in a Human Resources administrative or HR support role
\n\tExperience supporting HR operations across the employee lifecycle
\n\tExposure to HR systems (Sage 300 People preferred) and payroll processes advantageous\u00a0<\/p>\n
Skills:\u00a0<\/p>\n
\tHR administration across the employee lifecycle\u00a0
\n\tHRIS and employee data management\u00a0
\n\tPayroll input preparation and benefits administration support\u00a0
\n\tKnowledge of South African labour legislation and HR practices\u00a0
\n\tHR reporting and data analysis\u00a0
\n\tEmployee records and document management\u00a0
\n\tMicrosoft Office and HR systems proficiency\u00a0<\/p>\n
Competencies:\u00a0<\/p>\n
\tHigh attention to detail and accuracy
\n\tStrong organisational and time management skills
\n\tService-oriented with a proactive mindset
\n\tProfessional, reliable, and accountable
\n\tStrong communication and interpersonal skills
\n\tDiscreet, with a high level of confidentiality and integrity
\n\tCollaborative team player\u00a0
\n\tAble to manage multiple priorities in a fast-paced environment<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
merchantwest.simplify.hr<\/p>\n
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