Purpose of the Job:<\/p>\n
\tTo provide leadership and executive accountability for the end-to-end release management of the BEAM and related Business Support Systems (BSS) platforms, ensuring controlled delivery of system changes that protect production stability while enabling business, regulatory, and strategic outcomes
\n\tLead and govern end\u2011to\u2011end release management for the BEAM and related BSS platforms, balancing controlled system change with the protection of production stability in support of business, regulatory, and strategic objectives.<\/p>\n
Key Responsibilities<\/p>\n
Release Management & End-to-End Accountability<\/p>\n
\tAccountable for the end-to-end lifecycle management of all BEAM and associated BSS releases, from initiation and planning through deployment, stabilisation, and post-implementation review
\n\tDeliver system releases that enable approved business, regulatory, and operational change while protecting the stability and integrity of production environments
\n\tDefine and enforce clear release entry and exit criteria across business, technical, and operational dimensions
\n\tMaintain a forward-looking release roadmap aligned to strategic priorities and platform constraints<\/p>\n
Change Control, Risk and Governance Management<\/p>\n
\tEstablish clear governance frameworks to ensure compliance and consistency
\n\tEnforce disciplined change and release governance in line with the Cell C change policies and best practice
\n\tIdentify, assess, and actively manage release-related risks, dependencies, and constraints
\n\tDefine and validate mitigation and rollback strategies for all releases
\n\tRepresent Release Management in formal governance, war-room, and escalation forums and provide the required expertise and guidance<\/p>\n
Delivery Planning & Requirements Intake<\/p>\n
\tTranslate approved business and technical requirements into structured, executable release plans
\n\tCoordinate prioritisation and sequencing of release items, balancing urgency, capacity, and risk
\n\tControl scope changes and prevent unauthorised or unmanaged changes entering production
\n\tManage dependencies across BSS, network, MVNO, and external partner platforms<\/p>\n
Vendor, Partner and Managed Services Oversight<\/p>\n
\tManage and oversee the Release Management interface process for managed service providers and technology vendors
\n\tManage and coordinate vendor delivery capacity, customisation pipelines, and execution readiness.
\n\tOversee vendor activities to align with contractual, commercial, governance and service\u2011level commitments
\n\tSupport procurement and financial processes required to enable effective release delivery<\/p>\n
Testing, Quality Assurance & Operational Readiness Management<\/p>\n
\tMaintain and oversee accuracy, completeness, and correct formatting of all documentation and submissions in accordance with approved templates and standards
\n\tValidate environment readiness, configuration integrity, and operational support models
\n\tEnsure operational handover and post-release monitoring is executed effectively and seamlessly
\n\tDrive reduction in recurring defects and release-related incidents
\n\tDrive continuous improvement in release, change, and governance maturity<\/p>\n
Stakeholder Management and Alignment<\/p>\n
\tEstablish and nurture long-term relationships with senior stakeholders across Technology, BSS Operations, and supporting functions
\n\tActively manage stakeholder expectations through proactive engagement and trust-building
\n\tProvide clear, consistent, and timely communication on release status, risks, dependencies, and outcomes
\n\tDevelop structured reporting mechanisms (dashboards, executive summaries, risk logs) to enable informed decision-making
\n\tEscalate critical issues with recommended mitigation strategies to executive stakeholders
\n\tAct under delegated executive authority when required to ensure continuity of delivery<\/p>\n
Qualifications<\/p>\n
\tAn NQF 7, Tech\/B.Sc Engineering\/ B. Tech\/B.Sc. Computing Science\/ B. Engineering or equivalent qualification
\n\tA relevant NQF 8 or Honour\u2019s\/Postgraduate degree
\n\tA Management qualification or a Master\u2019s qualification will be advantageous<\/p>\n
Experience<\/p>\n
\t11 \u2013 12 years\u2019 experience in a similar environment, of which 4 – 6 years ideally at senior lead specialist level (with demonstrated outstanding influence and delivery)
\n\tExperience in International roaming and\/or interconnect billing processes
\n\tExperience in communicating and managing interface into different areas of an organisation including at senior management level<\/p>\n
Special Requirements<\/p>\n
\tApproved and auditable release plans and schedules
\n\tControlled production deployments with minimal service disruption
\n\tComplete change and release artefacts for audit and compliance
\n\tClear stakeholder reporting on release performance and risk<\/p>\n
Measure of success<\/p>\n
\tPredictable, stable, and well-governed release delivery
\n\tLow incidence of release-related production issues
\n\tStrong audit, governance, and compliance outcomes
\n\tHigh stakeholder confidence in delivery executive
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Cell C","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"At Cell C, we know that because change is inevitable, growth is up to us. While some see change as taking a step back, we see it as a chance to take two steps forward. We believe in embracing change, willing it and being it. That is why since 1999, Cell C Limited has been a proudly South African Lev... read moreel 2 BBBEE customer-first mobile operator that promotes digital inclusion to enhance lives. As an enabler committed to bridging the digital divide in South Africa and ensuring that everyone enjoys the benefits of a modern connected world, we strive to give you world-class products and services to help you change your world. In 2020, we ranked the 19th Most Valuable South African brand in the BrandZ analysis, and as a testament to our focus on service excellence, we have won the 2018\/2019 Ask Afrika Orange Index Award. We are committed to playing our part in transforming our society through education, gender empowerment, and digital inclusion initiatives. Our commitment to gender empowerment through our flagship programme Take A Girl Child To Work Day\u00ae has netted three Standard Bank Top Women Awards.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-35868","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/35868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=35868"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=35868"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=35868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}