Role Purpose<\/p>\n
\tOwn the quality assurance and test discipline for Microsoft Dynamics 365 solutions
\n\tEnsure all D365 changes are fit for purpose, stable, secure, and release ready
\n\tAct as the quality gatekeeper across the end\u2011to\u2011end D365 delivery lifecycle
\n\tDrive automation\u2011led regression testing using Playwright, with formal sign\u2011off prior to production release<\/p>\n
Key Responsibilities<\/p>\n
\tDefine and execute the testing strategy for Dynamics 365 solutions
\n\tPlan, design, and execute:
\n\tFunctional testing
\n\tRegression testing (automation\u2011led)
\n\tIntegration testing
\n\tUAT support
\n\tValidate delivered solutions against approved business and technical requirements
\n\tEnsure test coverage across:
\n\tD365 configuration
\n\tCustom code
\n\tWorkflows and automation
\n\tIntegrations
\n\tRaise, track, and manage defects through to resolution
\n\tProvide go \/ no\u2011go quality input into releases
\n\tEnsure releases meet agreed quality, performance, security, and compliance standards<\/p>\n
Automation & Playwright Expectations<\/p>\n
\tDesign, build, and maintain automated regression test suites using Playwright
\n\tAutomate:
\n\tCore D365 user journeys
\n\tEnd\u2011to\u2011end business process flows
\n\tEnsure automation is:
\n\tReliable
\n\tMaintainable
\n\tAligned to D365 release cycles
\n\tReduce dependency on manual regression testing
\n\tAnalyse automation failures and collaborate with delivery teams to resolve root causes
\n\tSupport integration of automated tests into CI\/CD or release pipelines (where applicable)<\/p>\n
Dynamics 365 \u2013 Specific Expertise<\/p>\n
\tStrong understanding of:
\n\tD365 entities, forms, views, and business rules
\n\tSecurity roles and access models
\n\tTest configuration vs customisation
\n\tValidate:
\n\tPlug\u2011ins
\n\tJavaScript and web resources
\n\tPower Automate flows
\n\tValidate data integrity and end\u2011to\u2011end business outcomes
\n\tUnderstand and manage impacts across DEV \/ QA \/ UAT \/ PROD environments<\/p>\n
Test Design & Quality Practices<\/p>\n
\tCreate and maintain:
\n\tTest plans
\n\tManual and automated test cases
\n\tRequirement\u2011mapped test scenarios
\n\tEnsure:
\n\tEnd\u2011to\u2011end requirement\u2011to\u2011test traceability
\n\tAdequate and risk\u2011aligned regression coverage
\n\tContribute to defect root cause analysis
\n\tPromote shift\u2011left quality and automation\u2011first practices
\n\tExecute manual and Playwright\u2011based testing<\/p>\n
Delivery & Ways of Working<\/p>\n
\tOperate within Agile \/ Kanban delivery teams
\n\tParticipate in:
\n\tRefinement
\n\tSprint planning
\n\tShowcases
\n\tWork closely with:
\n\tBusiness Analysts
\n\tDevelopers
\n\tSupport UAT execution and stakeholder testing confidence<\/p>\n
Environment & Release Discipline<\/p>\n
\tHands\u2011on testing across multiple environments
\n\tWorking knowledge of release pipelines and controlled deployments
\n\tSupport change governance and release readiness activities
\n\tEnsure audit\u2011ready testing evidence<\/p>\n
Required Skills & Experience<\/p>\n
\tProven Software Quality Engineer \/ Test Analyst experience on Dynamics 365 or CRM platforms
\n\tStrong:
\n\tTest analysis and test design capability
\n\tPlaywright automation for regression testing
\n\tExperience in complex, regulated environments
\n\tConfident challenging poor or incomplete requirements
\n\tStrong attention to detail with a quality\u2011first mindset<\/p>\n
Qualifications<\/p>\n
Essential<\/p>\n
\tAdvanced Diploma or National First Degree (NQF aligned)<\/p>\n
Preferred<\/p>\n
\tBSc IT or BCom IT (or equivalent)
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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