Role Overview<\/p>\n
\tWe are seeking an experienced Group Account Director to act as the senior lead within a market, region, or client cluster. This role is responsible for building long-term strategic partnerships with clients and overseeing all activities related to sourcing, management, and delivery across agreed categories within the contractual scope.
\n\tThe Group Account Director will manage the full client relationship lifecycle-from implementation through to ongoing delivery-while ensuring commercial performance, operational excellence, and continuous innovation.<\/p>\n
Key Responsibilities
\nClient & Account Leadership<\/p>\n
\tAct as the senior point of contact for key clients, building trusted, long-term partnerships
\n\tOwn and drive overall account strategy, ensuring alignment with client and business objectives
\n\tLead and prepare Quarterly Business Reviews (QBRs) and senior client engagements
\n\tEnsure a consistently high standard of service delivery across all touchpoints<\/p>\n
Strategic & Commercial Management<\/p>\n
\tProvide strategic direction across accounts and account teams
\n\tEnsure accurate and timely forecasting, budgeting, and financial reporting
\n\tProduce accurate quotations, proposals, and commercial documentation
\n\tManage and deliver against SLAs and KPIs<\/p>\n
Product, Innovation & Operations<\/p>\n
\tInitiate product development and source new concepts in collaboration with operations teams
\n\tProactively drive innovation aligned to brand, market, and consumer trends
\n\tEnsure quality control of samples, artwork, and client-ready proposals
\n\tOversee order processing and invoicing to ensure accuracy and timeliness<\/p>\n
Supplier Management<\/p>\n
\tMaintain and continuously update a database of local suppliers
\n\tManage supplier relationships and negotiate best pricing and terms
\n\tEnsure suppliers meet quality, cost, and delivery expectations<\/p>\n
Team Leadership & Management<\/p>\n
\tLead and oversee multiple account teams, providing clear direction, strong governance, and consistent leadership across accounts
\n\tCreate a high-performance culture by setting expectations, holding teams accountable, and recognising strong delivery
\n\tCoach, mentor, and develop team members at all levels, with a focus on capability building and long-term career growth
\n\tOwn resource planning across accounts to ensure teams are correctly structured, balanced, and aligned to client needs
\n\tDrive performance management processes, including goal setting, development planning, and constructive performance conversations
\n\tIdentify talent and actively develop succession plans to build leadership depth and continuity
\n\tPromote best-practice ways of working, driving efficiency, quality, and consistency across teams and accounts<\/p>\n
Skills & Experience
\nSoft Skills<\/p>\n
\tStrategic thinking and commercial acumen
\n\tStrong leadership and people management capability
\n\tExcellent communication, influencing, and negotiation skills<\/p>\n
Hard Skills<\/p>\n
\tFinancial and budget management
\n\tRegional or multi-market account leadership experience
\n\tProficiency in CRM and project management tools<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Salt South Africa","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-36017","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/36017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=36017"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=36017"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=36017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}