Job Purpose<\/p>\n
\tTo provide a HR client service in respect of Human Resources and Payroll transactions on the HR Management System (SAP). Act as custodian of HR policies, providing guidance, support and development of HR Conditions of Service and administration related policies in line with legislation, involving the accurate and timeous administration of remuneration and benefits throughout the SARS employee’s life cycle.<\/p>\n
Education and Experience<\/p>\n
Minimum Qualification & Experience Required\u00a0<\/p>\n
\tHigher Certificate (NQF 5) in Human Resources and 3 years\u2019 experience in Human Resources Administration & Human Resources Payroll.<\/p>\n
OR<\/p>\n
\tSenior Certificate\/Matric (NQF4) with 4 years\u2019 experience in Human Resources Administration & Human Resources Payroll.<\/p>\n
Minimum Functional Requirements<\/p>\n
\t3-5 years HR and Payroll Administrative experience
\n\tSAP HCM system knowledge as an added advantage\u00a0<\/p>\n
Additional Technical Competencies<\/p>\n
\tGOC Confidential- (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information<\/p>\n
Job Outputs:<\/p>\n
Process<\/p>\n
\tAnalyse system reports to identify and rectify discrepancies and constantly quality assures transactions and documents. Conduct audits and make corrections and implement preventative measures.
\n\tApply and utilise systems in a manner that contributes to efficient and effective service delivery and optimised quality.
\n\tApply procedures to deliver set objectives to the best advantage of the functional work area.
\n\tCalculate all in and out of service debt and implementation of measures to recover such debt to prevent bad debt to SARS (LWP, bursary, 24 hr terminations, ESS, deleted transactions, etc. Analyses debt and leave pay-outs.
\n\tCapturing and maintaining of transactions on SAP system (Financial responsibility amounting to R328 million per annum) – Thus maintaining the SARS Payroll.
\n\tClear system and ESS related rejections and errors, relating to locking and unlocking of the system, institute preventative measures.
\n\tCommunication of transactional outputs and queries in area of work according to policies and quality requirements.
\n\tConduct outreach processes to trace and contact beneficiaries of Pension Funds.
\n\tConduct training across the organisation to up skill and create awareness of use of HR systems and changes in benefits\/Conditions of Service and HR Policies, field enquiries and local HRA\/HRBP.
\n\tConstantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets or set timelines.
\n\tContribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
\n\tContribute to the successful implementation of change initiatives by providing support in area of work.
\n\tCreate customer awareness of data integrity e.g. Employee Self Service functionalities and outbound initiatives in respect of Medical Aid Dependants, Group Life Beneficiaries\/GL Benefits Statement and Pension Fund Beneficiaries.
\n\tDeliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
\n\tDeliver operating results within predefined quality, volume and time standards.
\n\tDevelop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
\n\tDraw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
\n\tDrive mass outbound initiatives from time to time to ensure compliance with legislation, policies and procedures, keeping track of data and following up (e.g. IRP5 Data Compliance, Leave Compliance, Qualifications Compliance.
\n\tEffectively manage time to ensure quick turnaround of work within the required service and standards.
\n\tEffectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
\n\tEnsure that financial safeguards are applied in processing and capturing HR payroll transactions.
\n\tValidate the risk of overpayment; confirm and check DOA, if the person who signed, is authorized to sign, as well as the alignment of the correct payment percentile and EE compliance.
\n\tInitiate and prepare correspondence, explanatory memorandums, conduct presentations on matters\/information relating to SARS conditions of service.
\n\tInteracting with internal and external stake holders (GEPF, Group Life, Medical Brokers, Attorneys, Department of Labour and Department of justice for Garnishee orders and Spousal maintenance orders).
\n\tKeep financial risk factors and information security in mind in the performance of all day-to-day actions. Validate the risk of overpayment; confirm and check DOA.
\n\tKeep up to date records of completed work.
\n\tPerforming the role of Group life. Administrator, updating, verifying, calculating, and submitting claims.
\n\tQuality assure documents or work content to ensure accuracy, correct calculation, validity and completeness of data and information and minimise mistakes.
\n\tReport on transactional and process activities within set guidelines to provide timely information for decision making.<\/p>\n
Governance<\/p>\n
\tComply to set governance and compliance and processes related to an area of work and continuously identify and escalate risks.
\n\tConstantly interpret and align work policies, procedures, legislation and processes to ensure and drive compliance.
\n\tEnsure that completed work adheres to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.<\/p>\n
People<\/p>\n
\tDrive own performance to achieve work outputs in line with required response time, quality and service delivery standards.
\n\tSearch for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.<\/p>\n
Finance<\/p>\n
\tAdhere to specified policies, standards and procedures to prevent wastage on resources and report violation.<\/p>\n
Client<\/p>\n
\tContribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
\n\tEnsure client satisfaction by delivering a service that is consistent, seamless and error free.
\n\tAdvise and address queries that come from HR Call centre, HR Business Partners and clients, relating to payroll, Remuneration and Conditions of service.<\/p>\n
Behavioural competencies<\/p>\n
\tAccountability
\n\tAnalytical Thinking
\n\tAttention to Detail
\n\tCommitment to Continuous Learning
\n\tConceptual Ability
\n\tExpertise in Context
\n\tFairness and Transparency
\n\tHonesty and Integrity
\n\tOrganisational Awareness
\n\tProblem Solving and Analysis
\n\tRelationship Management and Networking
\n\tRespect
\n\tTrust<\/p>\n
Technical competencies<\/p>\n
\tBusiness Knowledge
\n\tComputer Literacy
\n\tData Collection and Analysis
\n\tEfficiency Improvement
\n\tFinancial Administration
\n\tFunctional Policies and Procedures
\n\tKnowledge of HR Policies and Procedures
\n\tProblem Analysis and Judgement
\n\tReporting
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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