KEY RESPONSIBILITIES<\/p>\n
\tElevate customer journey in FOH through authentic connections of Feel-Good brand experiences, in all customer touchpoints: Welcome, Ordering and Dine In
\n\tManage and assist customers with kiosk orders and future eCommerce strategies, ability to upsell items on the menu, recommend new promotions and references our Add Hope system
\n\tMaintain Feel-Good connections in FOH between service delivery providers, drivers and CSTMs.
\n\tManage the flow of customers and any potential bottlenecks.
\n\tObserve and act on customer needs throughout their dining experience to enhance experienced service levels (e.g., notice a drink refill is needed while seating another customer and ensuring the drink is refilled prior to getting back to the door).
\n\tProtect assets and guests by adhering to sanitation, health and safety regulations and brand standards.
\n\tAdhere to YUM\u2019s culture principles.<\/p>\n
Requirements<\/p>\n
\tMatric
\n\tCustomer service certificate\u00a0
\n\t6-12 months KFC tenure English proficiency\u00a0
\n\tAbility to communicate in a clear, concise, and friendly manner.
\n\tCommitted to hospitality and guest experience.
\n\tDisplay excellent guest management skills.
\n\tTechnically astute to manage the kiosk.
\n\tMaintain a high and positive energy.\u00a0
\n\tProfessionalism, Ability to multi-taskTeam orientated.High attention to detail
\n\tWell groomed
\n\tAbility to stand\/walk and stay focused and alert for extended periods of time.
\n\tRemain tactful when facing confrontational situations.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.kfc.co.za\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"KFC","_company_website":"http:\/\/www.kfc.co.za\/","_company_tagline":"\u00a0 For the past 50 years, KFC Mzansi has brought you the great tasting chicken you know and love. The Colonel was all about doing things the right way, his perfectly crafted Original Recipe chicken and its secret recipe of 11 herbs and spices has become famous all over the world, an... read mored today we have over 900 restaurants across South Africa, all here to serve you. We are part of Yum! Brands who is focused on building KFC, Pizza Hut, Taco Bell, and The Habit Burger Grill to be the world\u2019s most loved, trusted and fastest growing restaurant brands. Building G, Knightsbridge Office Park, 33 Sloane, Street, Bryanston, 2191.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[17],"job-types":[12],"class_list":{"0":"post-36175","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-eastern-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/36175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=36175"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=36175"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=36175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}