Key Purpose\u00a0<\/p>\n
\tSupport and administration for our Fund Managers. As Fund Coordinator you will be expected to fulfil the following duties relating to one to three schemes assigned to you<\/p>\n
Areas of responsibility may include but not limited to\u00a0<\/p>\n
Secretarial<\/p>\n
\tSetting up meeting dates for the various Scheme meetings.
\n\tSetting up, confirming, and attending all formal and ad hoc scheme meetings of the schemes e.g., Audit, Board of Trustees, and all sub-Committees.
\n\tAttendance and confirmation of DH attendees for all formal and ad hoc scheme meetings as requested by the scheme and the DH stakeholders.
\n\tCollation of agendas, matters arising and meeting packs within SLA.
\n\tFormal recording (typing) of Minutes of all formal and ad hoc scheme meetings (including the AGM), and the distribution of meeting Minutes within SLA. Informal meeting notes to be
\n\tdistributed as per the Fund
\n\tManager\u2019s guidance. Obtain signatures from relevant Chairpersons on finalised minutes and ensure compliant record keeping (storage) of all meeting Minutes and Notes.
\n\tQuality checking of draft meeting packs and draft Minutes prior to submission to the Fund Manager\/ scheme for approval.
\n\tQA of all meeting packs, reports, meeting Minutes and Notes prior to distribution.
\n\tCompilation of the Matters Arising Schedules, monitoring and timeous following up on action items with relevant stakeholders.
\n\tEnsuring resolution of action items before specified due dates.
\n\tCoordination of DH requested forums and workshops as may be required by Fund Manager \/ Inhouse Management.
\n\tMaintain and make available to business the current set of scheme rules, and ensure control and record storage of all CMS rule registration and other inputs.<\/p>\n
Administration<\/p>\n
\tCompliant electronic and manual filing, including the e-filing of all statutory documents, including the statutory returns.
\n\tCollating of fund management documents for various internal and external audits, including CMS routine inspections.
\n\tLiaison with the Council for Medical Schemes to ensure compliance with Regulatory requirements relating to the AGM, update of Trustees, etc.
\n\tCo-ordination and maintenance of scheme mandates, policies and protocols, and registers.
\n\tCo-ordination and maintenance of all scheme contracts and certificates of adherences, and maintenance of a Contracts Register.
\n\tDistributing documents requested by Trustees and POs.
\n\tLog and follow up more intricate queries and investigate where necessary.
\n\tAssist in resolving Finance requests and payments on behalf of the scheme.
\n\tMaintain all required registers, including those for Resolutions, Conflict of interest, Meeting Attendance, etc.
\n\tMaintain repository of documents as may be required for CMS routine inspections.<\/p>\n
Client Liaison<\/p>\n
\tResolution of escalated queries sent directly to the Fund Coordinator\/ Fund Manager. Take ownership, provide regular feedback and ensure accurate and quick resolution of escalations.
\n\tCommunicate appropriate information accurately to internal and external stakeholders.
\n\tMonitor and ensure administration aligns with scheme rules \/ policies. \u00a0Address discrepancies directly with the business area concerned and escalate systemic issues to the Fund Manager.<\/p>\n
Communication\/ Marketing<\/p>\n
\tAssist the Fund Manager in drafting and finalisation to sign-off of all scheme communication, including year-end brochures, AGM, newsletters, and documents related to scheme initiatives, as may be required.
\n\tEnd-to-end management of the distribution of scheme communication to members, whether in print, electronically or on via the scheme website, and ensuring deadlines are adhered to.
\n\tHigh level management of communication projects relative to the SLA and regulatory requirements.<\/p>\n
Reporting\/ Data Requests<\/p>\n
\tManual extraction, QA, formatting, and conversion of communication data files.
\n\tCollating, distribution and monitoring of all SLA and non-SLA monthly and quarterly reports.
\n\tReport management and coordination of all ad-hoc scheme data requests.
\n\tCoordination of the AGM-specific membership data dumps required by external service providers.
\n\tResolution of any data queries and discrepancies by navigating the relevant DH divisions for timeous distribution of data\/reports.
\n\tEngagement with scheme actuaries to ensure Scheme requests are reviewed, approved, and logged as required.
\n\tMaintenance of scheme information via the Governance Tool.<\/p>\n
Project Management<\/p>\n
\tAssist the formal project manager with the Annual General Meeting (AGM) project.
\n\tDrafting and logging of all AGM member communications on Trending.
\n\tCoordination of, and monitoring of project deliverable timelines, ensuring all Regulatory requirements are adhered to.
\n\tAssist with project management for the annual Year End and B&C project<\/p>\n
Personal Attributes and Skills<\/p>\n
\tLanguage Skill
\n\tEnglish: Must be fluent in English – written and spoken.
\n\tLiteracy<\/p>\n
Proficiency with the following programmes required:<\/p>\n
\tMS Word
\n\tMS Excel
\n\tMS PowerPoint
\n\tMS Outlook’<\/p>\n
Competencies<\/p>\n
\tUphold ethics and values; demonstrate integrity.
\n\tAbility to contribute within a team, work independently and without supervision (virtually).
\n\tTake initiative and work under their own direction – self-starter.
\n\tExcellent skills at organising information and meeting compliance standards.
\n\tAbility to work under pressure, monitoring performance against deadlines and milestones.
\n\tResilience, enthusiasm, energy, and drive with a high regard for quality outcomes.
\n\tAbility to learn quickly.
\n\tAbility to balance DH and scheme needs.
\n\tWillingness to follow instructions and prescribed procedures, deliver results, and meet scheme client and DH expectations.
\n\tStakeholder relationship management, internal at DH and external.
\n\tExcellent liaison skills \u2013scheme clients, external and DH stakeholders
\n\tWillingness to travel to and from clients from time to time, and be flexible about working hours.<\/p>\n
Education and Experience<\/p>\n
Education<\/p>\n
\tMatric (essential).
\n\tBusiness \/Administration\/Secretarial qualification<\/p>\n
Experience<\/p>\n
\tExperience in the medical scheme industry.
\n\t3 \u2013 5 years working in a high-volume admin function.
\n\tDiscovery Health experience.
\n\tExperience in managing projects advantageous.
\n\tExperience in managing multiple simultaneous tasks and challenges required.\u00a0<\/p>\n
Desired Skills and Knowledge<\/p>\n
\tAnalysis and problem-solving skills.
\n\tConflict management skills.
\n\tIndustry knowledge, including product and legislation (advantageous).
\n\tReporting and presentation skills.
\n\tStrong attention to detail.
\n\tInterpersonal skills.
\n\tOrganisational skills.
\n\tPrevious Minute and report writing experience.
\n\tExcellent verbal and written communication skills in preferred language (English).
\n\tExceptionally strong administration and organisation skills are critical<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Discovery Limited","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-36355","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/36355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=36355"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=36355"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=36355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}