About The Role As our Business Operations Manager, you will play a critical, cross-functional role bridging facilities management, daily business operations, and financial administration. This is a dual-reporting role where you will align closely across Facilities, Finance, and HR (Wellness) to keep our scaling organisation running smoothly, securely, and efficiently.
\n\tYou will take full ownership of our day-to-day operations and facilities management for our Cape Town city centre office.
\n\tThis role encompasses everything from managing spatial environments, procurement, and supplier relationships to coordinating company insurance policies, maintaining rigorous asset registers, managing the COIDA compensation workplace fund, and driving strict budget compliance.
\n\tTo be successful in this role, you must be a proactive, meticulous, and energetic individual who thrives in a multi-faceted operational position. You are a natural problem-solver who can work independently with little or no supervision, balancing hands-on campus management with high-level administrative, financial, and compliance responsibilities.<\/p>\n
Responsibilities <\/p>\n
\tDay-to-Day Operations & Campus Management
\n\tEnsure the efficient, safe, and effective day-to-day operations of our campus facilities
\n\tCoordinate maintenance, repairs, physical improvements, and office cleaning services to ensure a pristine, productive workspace
\n\tManage office supplies, consumables, and snacks in line with predetermined operational budgets
\n\tManage access control systems and parking allocations to safeguard our premises, employees, and visitors
\n\tHandle front-of-house duties, guest hosting, room bookings, and student query direction<\/p>\n
Financial & Compliance Administration<\/p>\n
\tBudget Oversight: Manage, track, and work strictly within assigned facilities and operational budgets, identifying cost-saving efficiencies
\n\tAsset Register Management: Build, maintain, and audit a comprehensive company asset register, overseeing equipment and furniture tracking across locations
\n\tInsurance Coordination: Act as the operational point of contact for company insurance policies, managing renewals, updates, and asset coverage claims
\n\tCOIDA Management: Take full ownership of managing and administering the COIDA (Compensation for Occupational Injuries and Diseases Act) workplace fund, ensuring up-to-date compliance and accurate reporting
\n\tHealth & Safety (H&S): Manage statutory compliance, enforce workplace safety policies, and serve as the primary champion for health and safety regulations
\n\tVendor Management: Onboarding new vendors, ensuring all required documents are received and contracts are signed. Updating and maintaining the data periodically
\n\tPetty Cash and Credit Cards: Managing the spend on Facilities company credit card, as well as retaining receipts for expenses made via the card or petty cash to provide to Finance<\/p>\n
Equipment Management & Tech Support<\/p>\n
\tProcure and manage company and employee devices, tracking life cycles and allocation
\n\tManage relationships with IT providers to troubleshoot employee device issues and maintain remote access\/safeguarding of company laptops
\n\tAct as the point of contact for user management and access control across company platforms (including Password Management, Zoom, Google Workspace)<\/p>\n
Stakeholder & Workspace Provider Relations<\/p>\n
\tAct as the primary point of contact between our organisation, building management, and landlords across locations.
\n\tFoster highly productive, cost-effective working relationships with all third-party operations and facilities suppliers
\n\tSupport the CEO and internal teams with co-working space setups, cross-campus shifts, and localized logistics<\/p>\n
Logistics & Culture Support<\/p>\n
\tArrange domestic and international travel, accommodation, transfers, and logistics for executive and non-executive employees
\n\tPartner with Division Leads and the Wellness\/PeopleOps teams to coordinate onsite culture events, team-building activities, and employee wellness initiatives<\/p>\n
Requirements Minimum<\/p>\n
\tAt least 3 years’ experience in an office management, facilities management, or business operations role
\n\tProven experience managing operational budgets, company asset registers, and workplace insurance setups
\n\tStrong knowledge of South African compliance frameworks, specifically Health & Safety regulations and COIDA fund administration
\n\tHigh proficiency in using Google Suite (Gmail, G Drive, Docs, Sheets, Google Meet)
\n\tExceptional organizational, planning, and time-management skills, with a track record of executing multiple tasks on short timelines
\n\tA fast learner with meticulous attention to detail who does not let important details slip through the cracks
\n\tExcellent written and verbal communication skills alongside proven stakeholder management experience<\/p>\n
Preferred <\/p>\n
\tAn academic qualification or degree in Business Management, Finance, Operations, or a related relevant field
\n\tPrior operational experience within a high-growth company or tech startup
\n\tPrior experience reporting into senior management or navigating a dual-reporting matrix structure
\n\tAn interest in the future of education, online learning, and edtech scaleups<\/p>\n
Apply via company website ( ) or<\/p>\n
www.linkedin.com<\/p>\n
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