Job Description<\/p>\n
\thomechoice is a leading South African homeware retailer. For over 40 years we\u2019ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
\n\tThe Sales Associate is responsible for delivering an exceptional in-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing.
\n\tThe role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor and Showroom Manager in achieving sales and service outcomes.<\/p>\n
What you will love doing in this role<\/p>\n
Sales Execution & Conversion<\/p>\n
\tActively engage customers on the showroom floor to understand their needs and convert interactions into sales.
\n\tDemonstrate products effectively, clearly communicating features, benefits, pricing, and promotional offers aligned to the current catalogue.
\n\tAchieve individual sales targets, conversion rates, and productivity expectations.
\n\tSupport acquisition activities, including account openings and order processing.<\/p>\n
Customer Experience<\/p>\n
\tDeliver a consistently positive, professional, and customer-focused sales experience.
\n\tGuide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes.
\n\tResolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager.
\n\tBuild customer trust through accurate information, ethical selling, and clear expectation setting.<\/p>\n
Product Knowledge & Pricing Accuracy<\/p>\n
\tMaintain strong knowledge of products, categories, pricing, and promotions.
\n\tEnsure all selling and quoting is accurate and aligned to approved catalogues and systems.
\n\tStay informed of product updates, promotions, and sales initiatives.<\/p>\n
Administration & Order Processing<\/p>\n
\tCapture customer orders, documentation, payments, refunds, and credits accurately and timeously.
\n\tEnsure all required customer documentation is complete and compliant.
\n\tMaintain accurate records and system entries to support reporting and audits.<\/p>\n
Stock Handling & Showroom Standards<\/p>\n
\tSupport basic stock handling activities, including receiving assistance, stock movement, and floor replenishment.
\n\tEnsure products are handled with care to prevent damages.
\n\tMaintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
\n\tFollow stock control procedures and report discrepancies or risks.<\/p>\n
Compliance, Quality & Risk Awareness<\/p>\n
\tAdhere to all policies, procedures, quality standards, and internal controls.
\n\tFollow cash handling procedures when processing payments, refunds, or credits.
\n\tParticipate in required training, inductions, and policy sign-offs.
\n\tEscalate risks, errors, or non-compliance to the Store Supervisor.<\/p>\n
Teamwork & Performance Support<\/p>\n
\tWork collaboratively with team members to achieve showroom targets.
\n\tSupport promotions, campaigns, and activations as instructed.
\n\tBe flexible in supporting operational requirements, including shifts, weekends, and public holidays.<\/p>\n
What you\u2019ll need to do this role<\/p>\n
\tGrade 12 \/ Matric (minimum requirement).
\n\tMinimum 1 years\u2019 retail sales experience.
\n\tCustomer-facing sales experience within a target-driven environment.
\n\tAvailability to work shifts, weekends, and public holidays.
\n\tHomewares retail experience (advantageous).
\n\tClear credit and criminal record.<\/p>\n
What we will love about you<\/p>\n
\tCustomer-focused with a strong service mindset.
\n\tPersuasive, confident, and professional communicator.
\n\tDetail-oriented with a focus on accuracy and quality.
\n\tResilient, adaptable, and able to work in a fast-paced environment.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.homechoice.co.za\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"HomeChoice Holdings Limited","_company_website":"http:\/\/www.homechoice.co.za\/","_company_tagline":"HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding mid... read moredle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres. The group was restructured during 2014 to facilitate expansion outside South Africa, a further step towards achieving its ambitions of becoming a pan-African retailer. HIL was established as an offshore holding company and was listed in the General Retailers sector on the JSE Limited in December 2014 with a market capitalisation of R3 billion. The group has 3 operating segments: RETAIL HomeChoice is an omni-channel home shopping retailer offering an extensive range of household textiles and homeware merchandise on credit through a convenient shopping experience, together with a home delivery service. The product offering has broadened under the FoneChoice brand to include personal electronics. FINANCIAL SERVICES FinChoice is a niche provider of unsecured personal loan products to HomeChoice customers with good credit records. FinChoice leverages the HomeChoice customer database and marketing platforms to acquire loan customers at low cost and predictable repayment behaviour. The business focuses on short term and low-value loans. PROPERTY The group owns the head office building and a centralised distribution centre in Cape Town, as well as additional land adjacent to the head office which is currently being developed into a new call centre facility. c\/o Company Secretary HomeChoice (Pty) Ltd 78 Main Rd Wynberg Cape Town 7800","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[18],"class_list":{"0":"post-36504","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-contract"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/36504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=36504"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=36504"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=36504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}