Job Purpose<\/p>\n
\tThe role is responsible for developing and executing the strategy, vision, and roadmap for the client digital journey within the Digital team. This role champions digital transformation based on insights to gain strategic advantage.
\n\tKey responsibilities include leveraging data-driven analysis to identify client behaviour trends and opportunities for improvement, integrating advanced analytics and AI for personalised experiences, and collaborating with cross-functional teams to turn insights into actionable initiatives.
\n\tThe role also provides expert digital leadership aligned with the Personal & Private Banking cluster strategy, establishes measurable KPIs for all initiatives, and ensures that results inform ongoing planning and prioritisation.<\/p>\n
Job Responsibilities<\/p>\n
\tBuild and execution the strategy, vision, and roadmap for client digital journey within Digital and Opti-channel, ensuring the team delivers on strategic initiatives, business objectives and client value.
\n\tChampion digital transformation with relevant supporting teams and regulatory standards and internal policies, ensuring that new and existing digital solutions not only meet legal requirements but also set the benchmark for industry excellence and digital experience.\u00a0Leverage compliance as a strategic differentiator, embedding robust governance practices and risk mitigation measures that drive trust, innovation, and a competitive edge in leading digital offerings.
\n\tProvide data-driven analysis across digital channels to uncover client behaviour patterns, usage trends, bottlenecks and performance metrics. Leverage analytics tools to identify opportunities for enhancing engagement, conversion rates, and overall channel effectiveness. Collaborate with cross-functional teams to translate insights into actionable improvements and strategic initiatives.
\n\tLead the adoption and integration of next-generation data and analytics capabilities to drive deeper client insights, predictive modelling, and personalised digital experiences. Harness advanced analytics, artificial intelligence, and machine learning to anticipate client needs, optimise operational efficiency, and inform the ongoing evolution of the digital strategy. \u00a0Establish compliant and controlled frameworks to use these tools at scale.
\n\tProvide expert digital leadership and advisory support to ensure successful alignment with the Personal & Private Banking cluster strategy, ensuring deliver on business requirements, business case objectives, and measurable value.\u00a0
\n\tEstablish clear metrics and KPIs for all actions and initiatives to ensure their impact is measurable and transparent. Integrate results into ongoing planning and prioritisation frameworks, enabling the team to unlock value efficiently and make data-informed decisions about initiative prioritisation and strategic focus.
\n\tContinuously explore market opportunities, emerging technologies, and industry trends to identify and implement best-in-class digital solutions.\u00a0
\n\tLeverage emerging innovation insights to pilot, prototype, and incubate new digital solutions.\u00a0<\/p>\n
Essential Qualifications – NQF Level<\/p>\n
\tAdvanced Diplomas\/National 1st Degrees<\/p>\n
Preferred Qualification<\/p>\n
\tBachelor\u2019s degree (Data Analytics related)
\n\tHonour\u2019s degree in business, BCom IS, Engineering, Digital \/ Technology \/ Business Studies.\u00a0<\/p>\n
Preferred Certifications<\/p>\n
\tIndustry\/Product specific \u00a0<\/p>\n
Minimum Experience Level<\/p>\n
\tDigital, Data and Analytics related experience critical
\n\tMinimum of 5 years\u2019 experience in data \u00a0and analytics led roles, with a strong track record of applying quantitative analysis, advanced analytics, or decision science to solve complex business problems and deliver measurable outcomes.
\n\tDemonstrated track record in leading cross-functional teams, managing end-to-end product lifecycles, and delivering projects in a fast-paced, technology-driven environment.
\n\tExperience should include responsibilities such as developing and implementing data-driven strategies, stakeholder engagement, and overseeing the integration of digital solutions to enhance business outcomes.<\/p>\n
Technical \/ Professional Knowledge<\/p>\n
\tConsumer behaviour
\n\tDiversity management
\n\tEmployee training\/development
\n\tFinancial Accounting Principles
\n\tGovernance, Risk and Controls
\n\tMicrosoft Office
\n\tOperations planning
\n\tOrganisational systems
\n\tPrinciples of project management
\n\tRelevant Nedbank product knowledge<\/p>\n
Behavioural Competencies<\/p>\n
\tPlanning and Organizing
\n\tDecision Making
\n\tInnovation
\n\tBusiness Acumen
\n\tGuiding Team Success
\n\tDriving for Results<\/p>\n
Closing Date:\u00a025 June 2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.nedbank.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Nedbank","_company_website":"http:\/\/www.nedbank.co.za","_company_tagline":"Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, na... read moremely Nedbank Corporate and Investment Banking, Nedbank Retail and Business Banking and Nedbank Wealth. Nedbank Group focuses on southern Africa, with the group positioned to be a bank for all - both from a retail and wholesale banking perspective. The principal services offered by the group comprise business, corporate and retail banking, property finance, investment banking, private banking, foreign exchange and securities trading. Nedbank Group also generates income from private equity, credit card issuing and processing services, custodial services, unit trust administration, asset management services and bancassurance. Nedbank Sandton (Nelson Mandela Square) Cnr Rivonia Rd & 5th St, Shop Bc35, Sandton City Shopping Centre","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-36551","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/36551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=36551"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=36551"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=36551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}