The purpose of this position is to represent Postbank within the National Payment System and PASA Low-Value Electronic payment forums, while ensuring compliance with industry regulations, standards, and developments. The role supports the Payments & Interbank Business Unit by providing governance, coordination, reporting, and operational support for EFT-related processes, industry engagements, and incident management, thereby ensuring the efficient, compliant, and reliable operation of Postbank\u2019s electronic payment services.<\/p>\n
Job Responsibilities
\nIndustry Representation & Engagement<\/p>\n
\tRepresent Postbank in national payment forums, ensuring the bank\u2019s views and interests are communicated and influencing industry decisions. Attend meetings, workshops, and ad hoc engagements to maintain visibility and active participation<\/p>\n
Regulatory Compliance & Governance<\/p>\n
\tReview and internalize payment industry documents, monitor regulatory developments, and ensure Postbank adheres to all relevant industry standards and regulations. Provide guidance to internal stakeholders to maintain compliance<\/p>\n
Reporting & Documentation<\/p>\n
\tPrepare and submit weekly, monthly, and ad hoc reports (e.g., Project Reports, LV\/EFT PASA Forum Reports, Incident Trackers, SOPs) to management. Maintain and update Bilateral Agreements and review industry documents. Ensure all documentation is accurate, up-to-date, and audit compliant Process Management & Standardization
\n\tDevelop, implement, and maintain Standard Operating Procedures (SOPs) for all LV\/EFT-related processes. Ensure operational consistency, efficiency, and compliance across the Payments & Interbank BU.
\n\tCoordinate and facilitate industry testing requests. Provide timely support for LV\/EFT-related incidents, including root cause analysis, resolution, and communication with relevant stakeholders.
\n\tContribute to ad hoc reports, provide support to team members, and liaise with other Business Units where P&I BU activities are impacted. Ensure smooth communication and collaboration across the organization<\/p>\n
Qualifications and Experience<\/p>\n
\tBachelor\u2019s degree or NQF6 equivalent, preferably in Banking, Financial Information System, Commercial or a related field
\n\tPost graduate degree or diploma preferred
\n\tProfessional certifications in payments
\n\tMinimum experience in banking, payments, or financial services, with exposure to electronic funds transfer (EFT) or payment systems
\n\tExperience managing cross-functional teams and external vendor relationships
\n\tExperience representing an organization in industry forums, committees, or regulatory bodies is highly desirable
\n\tCandidates with experience in the banking industry, particularly in product management and payments and interbank, will be given preference
\n\tKnowledge and understanding of:
\n\tUnderstanding of the National Payment System (NPS) regulations & requirements, PSMB or equivalent guidelines and rules; and financial industry regulations
\n\tPayments and interbank processes, PSO and PCH operations
\n\tCorporate policies, procedures, and system manuals
\n\tKnowledge of domestic & international payment trends
\n\tStakeholder management and reporting requirements
\n\tConsumer Protection and, NPS Act compliance
\n\tIndustry engagement & meeting participation<\/p>\n
Skills and Attributes<\/p>\n
\tAnalytical Skills Regulatory environment experience, Problem-solving & operational coordination Proficiency in English, Presentation skills, Ability to handle detailed information Verbal and written communication Policy application & documentation skills, Research and analytical skills, Coordination & facilitation,
\n\tRegulatory interpretation & compliance monitoring and adherence, Presentation & negotiation skills, Collaborative & persuasive, Detail-oriented & diligent,
\n\tAssertive & proactive, Attention to detail, Willingness to learn, Continuous learner, Solution-Focused: Confidentiality & trustworthiness, Ability to work across and within teams, Accountable & Reliable, Ability to perform under pressure, Resilient, Accountable & Reliable, Adaptable & Flexible<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
www.postbank.co.za<\/p>\n
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