Purpose<\/p>\n
\tThe purpose of this role is to support the New Business Development department in achieving its targets by analysing data to identify trends, drive process improvements, and enhance customer satisfaction through innovative solutions and insightful reporting. The role involves collaborating closely with internal teams and clients to ensure the efficient coordination and smooth running of the department, while providing practical and effective solutions to challenges. It also requires ensuring that escalations are resolved promptly with the appropriate level of expertise, maintaining high standards of quality assurance across all reports and documentation, and fostering strong stakeholder relationships through clear communication, timely feedback, and effective management of client queries.<\/p>\n
Responsibilities:<\/p>\n
\tOrganize and coordinate meeting schedules for the new business development team on a weekly basis. These meeting will include external and internal clients which the team deals with daily.
\n\tAttend and coordinate all administrative or any other query from clients daily and allocate the queries to the relevant consultant\/manager or department within Salt EB.
\n\tAct as the communication link between clients and the new business development team and coordinate with them the necessary responses to queries and follow-ups.
\n\tSend through the necessary risk quote requests to the different insurance companies and analyze and coordinate the different risk quotes in accordance with the company policies.
\n\tFollow-up and liaise with different risk providers regarding outstanding quotations. The SLA must be used as guideline to secure that risk providers act within certain periods.
\n\tSubmit the risk quotes to the relevant consultant\/manager for approval and document the reason for the proposed risk benefits. Compile cost comparisons for clients regarding different risk providers and benefits. These comparisons must be of such a standard that it can be presented to the client to make an informed decision.
\n\tCompile a Salt EB administration proposal on the quote system and submit for approval by manager.
\n\tSend approved administration proposal to client an secure a follow-up date with client.
\n\tCommunicate and coordinate monthly meetings with the different insurance companies and communicate any changes in benefits to the new business development team.
\n\tBuilding and develop relationships with external and internal clients and bring any need hat has been identify to the attention of the manager.
\n\tSchedule Board meetings and coordinate dates for these board meetings in conjunction with the relevant Fund Consultant.
\n\tAssist in the preparation of the Board meetings and Board packs and see to it, that it is send to all the relevant parties, within the agreed SLA\u2019s.
\n\tSend minutes to all Board members and follow-up on any outstanding issue, relevant to the minutes.
\n\tCoordinate weekly reports from the consultants\/manager and prepare and send to Salt EB Executive.
\n\tOrganize venues for meetings and any events that the new business development team needs to attend.
\n\tAssist consultants\/manager with flight, accommodation, car rental and any additional arrangements for meetings across the country. Submit to relevant authorize person in the team for authorization and submit to the relevant SALT EB person for finalization.
\n\tGeneral Administration, filing and updating.
\n\tComplete proposal document and member summary for SALT EB within 48 hours after receiving all the necessary information. Any queries regarding outstanding requirements should be dealt with in 24 hours after receiving information.
\n\tEnsure the attendance list is completed and filed according with FAIS requirements and that the parties meet all FAIS requirements.
\n\tWriting reports, as and when necessary
\n\tDaily administration to ensure efficient running of schemes
\n\tKeep records of all written communication with clients and internal departments
\n\tAssist with the coordination of external marketing events and the logistics thereof.
\n\tAssist with the supply and distribution of marketing material.
\n\tAssist with the development of events calendar with the marketing team.
\n\tAttendance of industry events and networking sessions, as approved by the executives.
\n\tIntroduce client relations consultant to client. Explain process to client and defined the different roles each individual plays within managing the fund.
\n\tParticipate in work forums created by the employer such as Occupational Health and Safety and Employment Equity.
\n\tMaintain and improve communication in the team to increase its efficiency and quality of work. This must be done in writing and followed- up telephonically.<\/p>\n
Qualifications:<\/p>\n
\tRelevant Bachelor\u2019s Degree
\n\t3 years\u2019 experience in a similar position
\n\tEB experience
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Salt Employee Benefits","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Salt Employee Benefits (Salt EB) is a South African leading privately owned retirement fund administrator established in 1956, managing benefits for more than 920,000 members across the country. With a proven track record in resolving complex historical data challenges, Salt EB has earned a reputati... read moreon for driving innovation in the retirement fund administration industry. We administer some of the largest retirement funds in South Africa, including the Private Security Sector Provident Fund and the Transport Sector Provident Fund. Our expertise spans across both private and public funds, giving us deep insight into the diverse needs of employers and employees. By combining advanced technology with a strong understanding of local regulations and market dynamics, we deliver seamless, compliant, and cost-effective administration solutions.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-36816","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/36816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=36816"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=36816"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=36816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}