Introduction<\/p>\n
\tWe are seeking a dynamic and experienced Area Manager to oversee the operations of our Sorbet stores. This position will be based at our Woodmead Support office and will report directly to the Regional Manager.<\/p>\n
Job description<\/p>\n
The purpose of the role is to plan and drive implementation of the Sorbet operational plan for franchise stores by empowering and leading store teams to achieve and maintain business and regulatory standards, deliver exceptional customer service, in order to consistently grow profitability.<\/p>\n
\tTo conduct regular store visits to perform Quality Assurance and Business Reviews, provide feedback and implement corrective actions to improve performance
\n\tTo analyse store financials monthly, compare performance to group benchmarks and budgets, as well as develop and execute recovery plans for stores with negative growth in consultation with the Operations Manager in order to improve profitability
\n\tTo implement all marketing and advertising campaigns in stores in line with business requirements and guidelines in collaborating with the Marketing Department to drive sales and brand visibility
\n\tCoordinate and lead store openings by ensuring suppliers meet deadlines for IT systems, inventory, and communication infrastructure setup, while guiding merchandising teams to ensure the store is fully prepared for launch
\n\tTo oversee in-store training programs by managing placement schedules and collaborating with corporate teams to ensure staff readiness
\n\tTo drive compliance with HR standards by maintaining accurate employee documentation, contracts, and adherence to policies, procedures (including disciplinary and remuneration) and legal requirements
\n\tTo manage implementation of performance management, employee recognition and disciplinary processes to maintain operational excellence
\n\tTo provide timely and accurate information in order to facilitate informed decision making, mitigate risks, and maintain effective control over corporate store operations
\n\tTo manage financial, human, and other resources in order to deliver the operating plan and achieve business objectives<\/p>\n
Minimum requirements<\/p>\n
Job Knowledge<\/p>\n
\tFinancial analysis and budgeting.
\n\tPlanning and performance improvement strategies
\n\tStore operations, merchandising, and supply chain\u00a0
\n\tRisk management\u00a0
\n\tRelevant labour legislation\u00a0
\n\tPerformance management
\n\tProject management\u00a0
\n\tConflict handling \u00a0<\/p>\n
Job Related Skills<\/p>\n
\tBusiness Acumen.
\n\tPlanning and organising.
\n\tOverseeing daily store operations.
\n\tDrive businesses to deliver sustainable profits.
\n\tAttention to detail.
\n\tProblem-Solving and Decision-Making
\n\tProject Management<\/p>\n
Experience and Education<\/p>\n
\t3-5 years\u2019 experience in multi-site operations management or leadership role in a retail, beauty or food services industry focusing on franchising
\n\t3-5 years\u2019 experience in financial analysis and managing budgets
\n\t2 years\u2019 experience in leading store openings, coordinating suppliers, and managing merchandising teams\u00a0 \u00a0
\n\t2\u20133-years people management experience
\n\t3-year bachelor\u2019s degree\/diploma in Business Management, Retail Management, or a related field<\/p>\n
Competencies<\/p>\n
\tDeciding and Initiating Action
\n\tLeading and Supervising
\n\tAdhering to Principle and Values
\n\tAnalysing
\n\tPlanning and Organising
\n\tDelivering Results & Meeting Customer Expectations
\n\tCoping with Pressures and Setbacks<\/p>\n
Apply by:\u00a02 June 2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Clicks Group","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has th... read moree largest retail pharmacy chain with over 620 in-store pharmacies, while United Pharmaceutical Distributors (UPD) is South Africa's leading full-range national pharmaceutical wholesaler.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-36867","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/36867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=36867"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=36867"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=36867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}