MAIN PURPOSE OF THE JOB<\/p>\n
\tThe Relationship Manager is responsible for fostering single-client ownership throughout the entire client lifecycle. The Relationship Banker is responsible for the end-to-end Client Relationship Management, and Client Experience Management.
\n\tMarkets Land Bank and Land Bank Insurance products and services to existing clients and\/or new clients with the aim of growing the lending Loan Book in relations to the Client Segmentation model for commercial and development farmers.
\n\tOn receipt of client interests, the Relationship Manager views past performance of clients and assess potential of the deal. Advises clients on the requirements for applications and sends pack through for completion. For viable deals visits clients and performs an analysis on the institution\/organisation of a new potential transaction. Acquires all documentation prior to deal structuring. Works in consultation with members of the Agriculture Economics & Advisory Division (e.g. Agriculture Specialist); Risk Management (e.g. Credit Managers and Analyst) to construct deals.<\/p>\n
To provide recommendations on the viability of the loan application based on analysis and interpretation of, amongst others:<\/p>\n
\tManagement shareholding structure, organisational structure
\n\tGovernance matters
\n\tCompetitive advantage<\/p>\n
Key Performance Areas\u00a0\u00a0 \u00a0
\nFacilitate Development Transformation Of The Agricultural Sector (Developmental Effectiveness)<\/p>\n
\tPresents the Land Bank to prospective clients via presentations, farmers unions etc.
\n\tEducates the community regarding the products and services provided by the Land Bank and Land Bank Insurance.
\n\tIdentifies potential clients and follows up on interest.
\n\tReviews clients requests for potential applications.<\/p>\n
Growth, Profitability And Financial Performance ( Financial Sustainability)\u00a0<\/p>\n
\tEnsure the growth of the loan book.
\n\tManage NPL ratio \u2013measure role-ins at stage 1 and 2 to ensure portfolio health.
\n\tNet interest margin \u2013 Ability to price portfolio correctly to ensure overall portfolio is positive.
\n\tAbility to pass on leads to insurance to generate non-interest income.
\n\tCustomer growth \u2013 6 New to Bank customers on boarded with loans disbursed by end of financial year.<\/p>\n
Client Relationship Management And Preservation Strategy (Stakeholder Management And Client Centricity)<\/p>\n
\tEngage clients by doing visitations and calls.
\n\tEngage customers and resolve escalated customer complaints \/ issues promptly and effectively with relevant feedback captured and appropriately communicated.
\n\tMeet with current clients to review services provided and determine if there is an additional sales opportunity and strengthen existing relationships through personalized service.<\/p>\n
Stakeholder Relationship Management (Stakeholder Management and Client centricity)<\/p>\n
\tEffectively collaborate with internal stakeholders to ensure that business needs are being met.
\n\tAlign and collaborate with stakeholders such as credit and legal.
\n\tLiaise with key stakeholders internally to support appropriate agreements when required.
\n\tWork collaboratively with Client Analyst, Agriculture Specialist, Credit Management to address matters and review complex transactions thereby mitigating any potential risk and ensure that the required results for the allocated portfolio are achieved.<\/p>\n
People management \u00a0 (Organisational effectiveness)<\/p>\n
\tImplement personal training and development plan and meet personal targets.
\n\tManage and support Client Analyst.\u00a0<\/p>\n
Process Improvements \u00a0 (Organisational effectiveness)\u00a0<\/p>\n
\tImplement improvements to processes and ways of work to improve efficiencies and support targets.
\n\tShare learnings with other and collaborate with other Relationship Managers.\u00a0<\/p>\n
Governance, enterprise risk management, and compliance (Governance)<\/p>\n
\tEnsure compliance to policies.
\n\tEscalate issues of concern or risk to the relevant parties and line management. Consistently keep track of loan application process and progress.
\n\tProvide feedback to the line manager on progress and specific problem areas.<\/p>\n
Preferred Minimum Education and Experience\u00a0\u00a0 \u00a0<\/p>\n
\tRelevant 3 year qualification in commerce, business, banking, or other relevant and equivalent qualifications.
\n\tExperience in the management of client relationships, preferably in a financial and customer facing environment – 3 to 5 years.
\n\tKnowledge to assess a business case for an agricultural farming business and the competency to interpret financial statements, and do financial calculations. – 1 to 2 years.
\n\tBasic knowledge of credit principles and practices and relevant legislation – 3 years.<\/p>\n
Critical Competencies\u00a0\u00a0 \u00a0<\/p>\n
\tMicrosoft Office
\n\tAnalytical Skills
\n\tCustomer Service Orientation
\n\tFinancial \/ Business Acumen
\n\tAgricultural Industry
\n\tOrganisational analysis and market evaluation
\n\tStrategy analysis and governance assessments
\n\tCredit Risk assessment
\n\tStructuring of Corporate and Commercial transactions<\/p>\n
Additional Requirements\u00a0\u00a0 \u00a0<\/p>\n
\tValid SA driver’s license
\n\tWilling to travel extensively
\n\tExtended hours as and when required<\/p>\n
Deadline:8th June,2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/landbank.co.za\/Pages\/Home.aspx ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Land Bank Careers","_company_website":"https:\/\/landbank.co.za\/Pages\/Home.aspx","_company_tagline":"At Land Bank, our sole objective is to serve South African commercial and emerging agriculture by bringing specially designed financial services within the reach of farmers across the nation. These services enable farmers to finance land, equipment, improve assets and obtain production credit. To... read moreday, the Bank is a true South African development finance institution that strives to serve all farmers equally. As a responsible lender and to ensure longevity as an institution, Land Bank is committed to sound environmental practices both internally and with our clients. With every loan dispensed and every farming enterprise initiated, we have to make sure that we are not only looking after our clients, but ensuring that their agricultural practices do not harm the environment but add value and are sustainable in the long term.? Land and Agricultural Development Bank of South Africa, P.O.BOX 375, Tshwane, 0001\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039\u00e2\u20ac\u2039","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":["post-37006","job_listing","type-job_listing","status-expired","hentry","job_listing_region-western-cape","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/37006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=37006"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=37006"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=37006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}