Role Purpose<\/p>\n
\tThe Administrator: Test Centre & Sales at Mecer Inter-Ed is responsible for overseeing the daily operations of the test centre while also managing sales-related activities.
\n\tThis dual role is critical in ensuring the smooth functioning of the test centre and driving sales performance. The position acts as a bridge between test administration and sales, ensuring both areas align with the company\u2019s objectives.<\/p>\n
MAIN DUTIES:<\/p>\n
\tTest Centre Management: Overseeing the daily operations of the test centre, including scheduling, monitoring, and ensuring compliance with testing protocols.
\n\tSales Administration: Assisting in the sales process, from lead generation to closing deals, and maintaining accurate sales records.
\n\tCustomer Service: Providing exceptional customer service to both test candidates and sales clients, addressing inquiries and resolving issues.
\n\tData Management: Maintaining records related to test centre activities and sales transactions, ensuring accuracy and confidentiality.
\n\tCompliance and Quality Assurance: Ensuring that the test centre operations meet all regulatory and quality standards.
\n\tReporting and Analysis: Generating reports on test centre activities and sales performance, analysing data to identify trends and areas for improvement.
\n\tCollaboration and Coordination: Working closely with other departments to ensure seamless integration of test centre operations with overall business objectives.
\n\tProfessional Development: Continuously enhance your own expertise through ongoing learning and training opportunities. Share knowledge with colleagues and contribute to the improvement of the company.
\n\tCompliance and Quality Assurance: Ensure adherence to Mecer Inter-Ed’s quality standards and regulatory requirements in all activities. Participate in audits and assessments as needed.<\/p>\n
AD HOC DUTIES:<\/p>\n
\tVarious administrative tasks, beyond the above listed, from time to time.<\/p>\n
QUALIFICATION, EXPERIENCE AND SKILLS<\/p>\n
Qualifications and Experience<\/p>\n
\tQualification Business Administration, Management, or a related field.
\n\tMinimum 1 year experience in an administrative role, preferably in a test centre or sales environment.
\n\tProficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and accounting software.
\n\tExperience: Current or previous experience for the related position.
\n\tTest Centre Operations and Management: Detailed understanding of test centre protocols, including setup, scheduling, monitoring, and compliance with industry-standard testing procedures. Familiarity with the logistical and administrative aspects of managing a test centre environment.
\n\tSales Process and Techniques: Comprehensive knowledge of the sales cycle, from lead generation and nurturing to closing deals. Understanding of sales strategies, customer segmentation, and target marketing.
\n\tCustomer Relationship Management\u00a0(CRM):\u00a0Proficiency in using CRM tools to manage client interactions, track sales progress, and maintain customer data.
\n\tData Management and Analysis: Skills in managing, analysing, and reporting data to inform decisions. Understanding of data privacy and security related to test centre and sales operations.
\n\tRegulatory Compliance: Knowledge of the regulatory environment surrounding test administration, including data protection laws and educational testing standards.
\n\tQuality Assurance: Understanding of quality assurance principles in both test administration and sales processes to ensure high standards are met consistently.
\n\tCommunication and Customer Service: Knowledge of effective communication techniques, both verbal and written, especially in a customer service context.
\n\tTechnology Proficiency: Familiarity with test centre technology, software for scheduling and monitoring tests, and basic IT troubleshooting.
\n\tFinancial Record-Keeping: Understanding of basic financial record-keeping practices in relation to sales, including invoicing, billing, and sales reporting.
\n\tMarketing Fundamentals: Basic knowledge of marketing principles to support sales activities, including understanding of digital marketing tools and strategies.
\n\tEducational and Training Products: For test centres linked to educational services, knowledge of the range of products, certifications, and training programs offered.
\n\tOrganizational Skills: Strong organizational skills for managing diverse tasks in test centre administration and sales functions.
\n\tProblem-Solving and Decision-Making: Ability to solve problems efficiently and make informed decisions based on data analysis and organizational policies.<\/p>\n
Competencies<\/p>\n
\tStrong organizational and multitasking abilities.
\n\tExcellent attention to detail.
\n\tAbility to work under pressure and adhere to strict deadlines.<\/p>\n
Skills<\/p>\n
\tAbilities of the employee to perform effectively and efficiently:
\n\tProficient in Microsoft Office Suite and CRM software.
\n\tStrong communication and interpersonal skills.
\n\tProblem-solving skills and the ability to handle customer inquiries effectively.
\n\tTime management skills with the ability to prioritize tasks.
\n\tTechnical Skills
\n\tOrganizational Skills
\n\tCommunication Skills
\n\tSoft Skills
\n\tEthical and Legal Awareness
\n\tTeamwork and Collaboration<\/p>\n
Apply via company website ( http:\/\/www.mustek.co.za ) or<\/p>\n
mustek.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/mustek.simplify.hr","_company_name":"Mustek Limited","_company_website":"http:\/\/www.mustek.co.za","_company_tagline":"Mustek Limited is one of the largest assembler and distributors of personal computers and complementary ICT products in South Africa. The Mustek Limited Group was established in 1987 and also includes Rectron. Mustek Limited combines the best of local assembly capabilities through its Mecer brand, ... read morewith a multi-national product portfolio via a broad range of top tier brands, including: Acer, ASUS, Samsung, Lenovo, Brother, Microsoft Volume Licensing, Brand-Rex, Huawei, miniflex, Mustek Security Technologies and Mustek Energy, to name a few. Through its broad-based distribution strategy, Mustek Limited is focused on being the country\u2019s ICT supplier of choice. Due to its nation-wide footprint and competitive pricing, Mustek Limited prides itself on its service offering capabilities for a wide range of technology and end-user needs. 322 15th Road Randjespark Midrand South Africa 1685","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-37097","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/37097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=37097"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=37097"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=37097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}