We are looking for a Cape Town based strategist who champions a modern approach to connected experiences, customer ecosystems, and integrated communications powered by insight, technology, data, creativity, and human understanding.<\/p>\n
This role requires someone who can contribute across:<\/p>\n
\tdigital and integrated strategy,
\n\tcommerce and customer experience thinking,
\n\tconnected communications planning,
\n\tresearch and insight generation,
\n\tpresentation development,
\n\treporting interpretation,
\n\tand ecosystem thinking.<\/p>\n
The successful candidate will work closely with senior strategy leadership across retained client business and new business opportunities, helping shape work that sits at the intersection of technology, creativity, commerce, culture, data, and human behaviour.<\/p>\n
You should be comfortable navigating fast-paced environments, managing multiple workstreams simultaneously, and collaborating across cross-functional teams.
\nResponsibilities<\/p>\n
What you\u2019ll do:<\/p>\n
\tSupport and contribute to the development of integrated digital, commerce, CX, communications, and customer experience strategies.
\n\tContribute to strategic thinking across client business, transformation initiatives, and new business opportunities.
\n\tConduct audience, category, competitor, cultural, behavioural, and platform research to uncover actionable insights.
\n\tTranslate research, cultural signals, behavioural insights, and data into actionable strategic recommendations and presentation-ready storytelling.
\n\tSupport the creation of pitch responses, strategic presentations, workshop outputs, and client-facing documentation.
\n\tAssist in developing connected ecosystem frameworks and experience thinking across digital touchpoints.
\n\tBring modern integrated marketing and customer experience thinking into strategic outputs across channels and platforms.
\n\tContribute to internal thought leadership, innovation initiatives, and capability development.
\n\tLeverage AI and emerging technologies responsibly to improve workflow efficiency, synthesis, and strategic exploration.
\n\tForm collaborative relationships across agency capabilities, partner teams, and third parties where required.<\/p>\n
Qualifications<\/p>\n
\tThis role requires a strong strategic foundation (5 -6 years\u2019 experience), combined with the ability to navigate fast-moving integrated environments and contribute meaningfully across multiple workstreams simultaneously.
\n\t5 years\u2019 experience in digital strategy, integrated strategy, communications planning, commerce strategy, customer experience strategy, social strategy, or integrated marketing<\/p>\n
Previous agency experience preferred<\/p>\n
\tStrong understanding of digital ecosystems, platform behaviour, commerce, customer experience, and integrated marketing environments
\n\tProven ability to contribute to strategic development across digital campaigns, commerce, content, customer experience, social, and integrated communications workstreams
\n\tComfortable conducting multi-faceted research and distilling key insights into actionable strategic thinking
\n\tStrong analytical and strategic thinker with the ability to balance data, creativity, and human behaviour
\n\tStrong presentation development, synthesis, and storytelling skills
\n\tExcellent written and verbal communication ability
\n\tComfortable interpreting data, audience insights, behavioural signals, and performance reporting
\n\tAble to work collaboratively across strategy, creative, media, social, data, commerce, and technology teams
\n\tStrong communicator and presenter with the ability to articulate strategic thinking clearly and confidently
\n\tNaturally curious about culture, consumer behaviour, technology, commerce, and emerging digital trends
\n\tAbility to manage multiple priorities within fast-paced environments
\n\tFamiliarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Gemini, Claude, Midjourney, Perplexity) is advantageous<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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