{"id":37163,"date":"2026-06-05T10:02:17","date_gmt":"2026-06-05T10:02:17","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/snr-spec-product-management-tech-officer-helpdesk-consultant-tech-officer-product-management\/"},"modified":"2026-06-05T10:03:10","modified_gmt":"2026-06-05T10:03:10","slug":"snr-spec-product-management-tech-officer-helpdesk-consultant-tech-officer-product-management","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/snr-spec-product-management-tech-officer-helpdesk-consultant-tech-officer-product-management\/","title":{"rendered":"Snr Spec: Product Management \n\n\n            \n\n            \n            Tech Officer: Helpdesk Consultant \n\n\n            \n\n            \n            Tech Officer: Product Management \n\n\n            \n\n            \n            Tech Officer: Call Desk Agent \n\n\n            \n\n            \n            Senior Manager: Cloud Managed Services \n\n\n            \n\n            \n            Spec: Product Management (MS) \n\n\n            \n\n            \n            Senior Manager Cloud Solutions \n\n\n            \n\n            \n            Senior Specialist: Data Analyst"},"content":{"rendered":"<p>Core Description<\/p>\n<p>Senior Specialist: Product Manager (S4) \u2013 Data &amp; Analytics<\/p>\n<p>\tScope: Data platforms, integration, analytics, observability foundations Purpose: Package data and analytics capabilities into outcome-led solutions.<br \/>\n\tResponsible for the product strategy and governance for the LOB product portfolio.<br \/>\n\tAlso responsible for product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, contributing to the product vision, and working closely with engineering, sales, marketing and support to ensure customer\/key stakeholder satisfaction goals are met.<br \/>\n\tThe Senior Manager Product Management&#8217;s job also includes ensuring that the portfolio supports the company&#8217;s overall strategy and goals\u00a0<\/p>\n<p>Key Deliverables \/ Primary Functions<\/p>\n<p>\tDefine product governance structures\u00a0<br \/>\n\tMaintain designated product portfolio &amp; establish LOB specific Product Portfolio Forum\u00a0<br \/>\n\tWork closely with the Product team and craft a BCX product strategy\u00a0<br \/>\n\tGathering market requirements and in response developing differentiated products and enhance existing products, with defined processes\u00a0<br \/>\n\tProduct portfolio management (Description, Value proposition, Offerings &amp; Packages, Cost and Pricing)\u00a0<br \/>\n\tManage Product Performance (Fulfilment Assurance, Financial Performance), Product Life Cycle considerations (Le.building product roadmaps, particularly Technology roadmaps,\u00a0<br \/>\n\tProduct positioning and outbound messaging with collateral as well as enablement of Sales Force through training, incentives and battle cards\u00a0<br \/>\n\tPromoting the product externally with press, clients, and partners &amp; Monitoring the competition\u00a0<br \/>\n\tMeasurement of existing customer service performance, technology refresh, optimization and R&amp;D\u00a0<br \/>\n\tDefine a strategy for the product&#8217;s evolution to support business and customer needs.\u00a0<br \/>\n\tCreate specifications, prioritize requirements and maintain a roadmap of the features being developed.\u00a0<br \/>\n\tManage the process of making the product available to customers.\u00a0<br \/>\n\tAct as the subject matter expert for the product&#8217;s capabilities in pre and post-sales discussions.\u00a0<br \/>\n\tCollaborate with the engineering team building the product to clarify requirements and specifications.\u00a0<\/p>\n<p>Core Functional Skills &amp; Capabilities<\/p>\n<p>\tFinancial Management<br \/>\n\tBusiness Development<br \/>\n\tTeam Management<br \/>\n\tRisk Management<\/p>\n<p>Core Behavioural Competencies<\/p>\n<p>\tCulture Match<br \/>\n\tJob Match<br \/>\n\tDeciding &amp; Initiating Action<br \/>\n\tDelivering Results &amp; Meeting customer expectations<br \/>\n\tFormulating Strategies &amp; Concepts<br \/>\n\tPersuading and Influencing<br \/>\n\tApplying expertise &amp; Technology<\/p>\n<p>Minimum Qualifications<\/p>\n<p>\tNQF 6: 3 year Degree\/ Diploma\/ National Diploma in Project Management or IT\/Engineering<br \/>\n\tOR NQF 4: Grade 12<\/p>\n<p>Additional Education -Preferred \/Advantage<\/p>\n<p>Experience<\/p>\n<p>\t7 years\u2019 experience cross-functional product management, product development or service delivery experience.\u00a0\u00a0<br \/>\n\tWorking with technology teams to drive technical components and execution across product roadmaps.\u00a0<br \/>\n\tOr\u00a0\u00a0<br \/>\n\tIf the highest qualification is grade 12 , 9 years exp. of which at least 2 years on management level.\u00a0\u00a0<\/p>\n<p>Certifications<\/p>\n<p>\tNone<\/p>\n<p>Professional Memberships in Relevant Industry<\/p>\n<p>Level of Engagement &amp; Span of Control<\/p>\n<p>Span of Control\u00a0<\/p>\n<p>\tnone\u00a0<\/p>\n<p>Level of Engagement\u00a0<\/p>\n<p>\tEngagement will all levels within the organisation, internal and external to the business<\/p>\n<p>Special Requirements \/ Employment Condition<\/p>\n<p>Workplace \/ Physical Requirements<\/p>\n<p>\tHybrid Remote Worker<br \/>\n\tNon-Billable<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( http:\/\/www.bcx.co.za ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"BCX","_company_website":"http:\/\/www.bcx.co.za","_company_tagline":"BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business. We pride ourselves on being Africa\u2019s premier end-to-end digital solutions partner, providing the world\u2019s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa\u2019s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe. Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[54],"class_list":{"0":"post-37163","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time-remote-hybrid"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/37163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=37163"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=37163"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=37163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}