Job Description<\/p>\n
\tThe Feature Analyst plays a critical role in shaping, defining, and delivering client-facing features on the Client Management Services \/ Digital Client Platforms. Acting as the bridge between business, product, architecture, and technology delivery teams, the role focuses on translating client and operational needs into clearly defined features that can be delivered incrementally and at scale across markets.
\n\tThe Feature Analyst ensures that platform capabilities align to client journeys, regulatory requirements, operational models, and strategic objectives, while supporting Agile delivery through high\u2011quality feature definition, prioritisation, and acceptance.<\/p>\n
Qualifications<\/p>\n
\tMatric, Diploma,\u00a0Degree<\/p>\n
Experience Required<\/p>\n
\tFeature definitions and feature briefs
\n\tJourney-to-feature mappings
\n\tEpic and feature backlog items (ready for delivery)
\n\tAcceptance criteria and feature test scenarios
\n\tDependency and impact assessments
\n\tFeature contribution to release notes and enablement material
\n\t5+ years\u2019 experience as a Business Analyst \/ Feature Analyst \/ System Analyst in complex technology environments
\n\tProven experience working on digital platforms or client-facing systems, preferably in banking or financial services
\n\tStrong experience in Agile \/ SAFe delivery environments
\n\tDemonstrate an ability to review initiatives from inception to completion, analyse lessons learnt and assess opportunities for improvement to create more impactful execution. Able to provide evidence of continuous improvement projects driven through data analysis and lessons learned.
\n\tDemonstrate an understanding of project and change management principles and methodologies and applying this across different types of projects to drive tangible business value.
\n\tDemonstrate experience coordinating and facilitating teams and groups of stakeholders to understand the pain points, investigate solutions and achieve common goals.
\n\tDemonstrate an ability gather, review and analyse information from relevant sources and identify insights to inform Problem solving or solutioning across part of the value chain. Demonstrate an ability to position recommendations with stakeholders through data visualisation and storytelling.
\n\tDemonstrate curiosity within area of expertise which inspires investigation into trends and new developments to inform thought leadership with stakeholders.<\/p>\n
Personal Attributes<\/p>\n
\tStructured, analytical thinker with attention to detail
\n\tComfortable working with ambiguity and complex problem spaces
\n\tClient\u2011centric mindset with strong delivery focus
\n\tConfident communicator across business and technical audiences<\/p>\n
Working Relationships<\/p>\n
\tProduct Owners and Platform Leads
\n\tArchitecture and UX teams
\n\tAgile Delivery Teams \/ RTE
\n\tOperations, Client Services, and Change Enablement teams\u00a0
\n\tCountry and regional stakeholders enables joined\u2011up service delivery across front\u2011to\u2011back banking platforms<\/p>\n
Additional Information<\/p>\n
Behavioural Competencies:<\/p>\n
\tAdopting Practical Approaches
\n\tArticulating Information
\n\tChallenging Ideas
\n\tConveying Self-Confidence
\n\tConvincing People
\n\tDeveloping Expertise
\n\tDeveloping Strategies
\n\tEmbracing Change
\n\tEmpowering Individuals
\n\tExploring Possibilities
\n\tInviting Feedback
\n\tMaking Decisions
\n\tProducing Output
\n\tPursuing Goals
\n\tResolving Conflict
\n\tShowing Composure
\n\tTaking Action
\n\tTeam Working
\n\tUnderstanding People
\n\tUpholding Standards<\/p>\n
Technical Competencies:<\/p>\n
\tChange Enablement
\n\tChange Management (HR)
\n\tClient Business Case
\n\tClient Relationship Management
\n\tContinuous Improvement
\n\tCreative Problem Solving
\n\tData Analytics & Visualization
\n\tInnovation Leader
\n\tInsight Storytelling
\n\tOperations Commercial Acumen
\n\tProcess Analysis and Redesign
\n\tProcess Automation Value Management
\n\tProject Management (Project Mgmt)
\n\tSolution Design & Enablement
\n\tStakeholder Management
\n\tStrategic Alignment & Execution
\n\tStrategy Definition
\n\tFeature Definition & Analysis
\n\tStakeholder Engagement
\n\tAgile Delivery Support
\n\tPlatform & Change Alignment
\n\tQuality & Governance<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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