Role purpose:\u00a0<\/p>\n
\tImplementation of FinTech analytical services framework and strategy to support the analytics requirement of all the business areas within predefined SLAs across Digital platforms.
\n\tTo deliver all required analytics, market\/competitor intelligence and insights to support the management team decision-making. To deliver self-initiated insights and campaign reporting to support, CRM & Digital marketing campaigns & sales leads.
\n\tTo implement and manage a robust digital analytics framework through the use of Tealium, Adobe Stack & CRMs across Web, Mobile and App.
\n\tTo translate business requirements into analytics specifications that speaks to a variety of languages that can be understood by Web applications, Tealium & Adobe.<\/p>\n
Core responsibilities:\u00a0<\/p>\n
\tUnderstand the analytical information needs of business: Proactively lead and identify areas of the digital customer behaviour, channel behaviour and commercial base performance (inflow, base, recommitment, outflow) that require understanding.\u00a0
\n\tProactively gather reporting and analysis requests from the business and product owners
\n\tTranslate business requirements into analytical implementation specifications that speak in a variety of languages that can be understood by Web applications, Tealium & Adobe.
\n\tExecute owned media campaign ideas into A\/B, Multivariate & Experience test. Use Personalisation and Targeting to optimise conversion rate, provide simplification, optimise drop off rates and drive landing page improvements.
\n\tUploading offline data into Target to enable one to one personalised campaigns.
\n\tProviding solutions to match online and offline data.
\n\tCreate compelling actionable insight that significantly improves our knowledge of Digital customer and channel behaviour, and opens new commercially viable opportunities for Churn, Revenue and Margin improvement
\n\tImplementation of analytical services framework and strategy to support all the business areas reporting requirements within predefined SLAs & managing the resources effectively along with recommendations for reporting technologies
\n\tDelivery of the reporting sets for the business unit.
\n\tResponsible for the development of detailed robust Business Analytical models that can be deployed to various divisions within Digital that supports the teams.
\n\tConducting and facilitating analytics and modelling Delivery of data for campaign targets and sales leads
\n\tDelivery of data extracts to support commissions payments
\n\tSegmentation of Enterprise base to support reporting, campaigns and forecasting
\n\tProvide leadership, planning, technical direction and communication to ensure the required delivery of high quality outputs to meet customer needs in the most cost effective manner.
\n\tRevenue uplift and\/or savings through CRM improvement initiatives & digital campaigns optimisation.
\n\tManagement of budget for contractors, CRM, Analytics\/Insight tools & capabilities<\/p>\n
Core competencies, knowledge and experience :<\/p>\n
Job Knowledge:<\/p>\n
\tAdobe Analytics
\n\tTealium IQ
\n\tAdjust
\n\tAdobe Target
\n\tExperience with Digital-based and online information systems
\n\tKnowledge of web best practise usability & accessibility standards
\n\tAnalytics, reporting, data analysis & Business Analysis
\n\tKnowledge of HTML, XML Oracle and Web Design
\n\tRemedy, Jira and Confluence
\n\tTechnical Skills JavaScript, Oracle SQL,
\n\tITIL Service Management<\/p>\n
Job Related Skills:<\/p>\n
\tComputer Application Skills
\n\tPresentation Skills and meeting facilitation
\n\tMobile Technology Aptitude Skills
\n\tMobile Internet and Web Internet Skills
\n\tAttention to detail and Quality Assurance
\n\tExcellent problem solving skills
\n\tExcellent Proof-reading and QA skills
\n\tExcellent written and verbal communication and client facing skills
\n\tExcellent telephone skills and social etiquette
\n\tGood logic and time management skills
\n\tProject Management (advantageous)
\n\tReports creation and Analytics
\n\tMust have technical \/ professional qualifications:
\n\tMatric essential
\n\tRelevant Qualification IT\/BSc\/Bcom (Web\/Process Improvement\/ Information Systems\/Informatics\/Computer Sciences)
\n\tMinimum of 3 years experience essential in a web\/digital\/telecoms or FinTech environment with exposure to:
\n\tJavascript
\n\tWeb Page structures
\n\tBasic ITIL Foundation
\n\tAgile Methodologies
\n\tSQL
\n\tReporting tools such as Qlikview \/Adobe\/Google Analytics
\n\tService Management tools such as Remedy\/HP Service Desk
\n\tBusiness requirements specification writing<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Optimal Growth Technologies","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Optimal Growth Technologies provides organizations of all sizes with the best, most trustworthy solutions. In the ever-evolving technology market, we believe that companies need reliable allies who can guide them through the challenges that accompany technological growth","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-9675","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/9675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=9675"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=9675"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=9675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}