Job Description<\/p>\n
\tBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa\u2019s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that\u2019s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let\u2019s reach for the stars.
\n\tWe have an amazing opportunity for a VIP Officers to be based in Western Cape (Du Noon). Do you think you have what it takes to be our newest Purple Star?
\n\tVIP (Security) officers are responsible for creating and maintaining a safe environment for the people. This may include securing premises by monitoring surveillance equipment or by patrolling activities. The VIP officers are expected to prevent loss and theft and report any irregularities or suspicious acts.<\/p>\n
With Hollywoodbets You Will:<\/p>\n
\tInnovate and create as part of a like-minded, authentic Team eager to achieve goals.
\n\tEmbrace challenges and the thrill of working in a vibrant and fast-paced industry.
\n\tGrow with our development plans and culture that allows you to further your career.<\/p>\n
What you bring:<\/p>\n
What do you bring to the table:<\/p>\n
\tPrevious Security experience.
\n\tRegistered with PSIRA (Private Security Industry Regulatory Authority).<\/p>\n
A Bonus To Have:<\/p>\n
\tValid driver\u2019s license.
\n\tMatric<\/p>\n
What You\u2019ll Do For The Brand:<\/p>\n
Duties<\/p>\n
\tVIPs must be present 15 minutes before the branch opens.
\n\tBranch Manager\/ Senior Team leader will open branch in the presence of the VIP Officer.
\n\tVIP Officer needs to ensure they conduct a perimeter patrol before the branch opens
\n\tVIP need to check around the premises for any suspicious movements before the branch is opened
\n\tVIP Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening\/ closing of the branch.
\n\tVIP Officer needs to conduct a floor walk once branch is open, to observe all is order.
\n\tVIP officer must valid all observation checks are completed before the Branch Manager \/ Senior Team Leader continues with their daily checks.
\n\tDuring opening and closing, one VIP must be positioned away from the entrance, observing his\/her colleague and checking for potential danger.
\n\tPatrolling should include inside and outside the branch entrance, back areas and all parking areas.
\n\tEnsure all two way radios are fully charged, for early morning usage. Report faulty equipment immediately.
\n\tCharge the batteries overnight so that they are useable from the beginning of your shift.
\n\tEnsure all panic button and two way radios are in good working conditions and keep safely.
\n\tVIP Officers must carrying their panic buttons, two way radios and earpieces to ensure open communication and ease of access in the event of an emergency .
\n\tThe VIP Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members.
\n\tEnsure at the searching zone the branch door or the gate is always kept close.
\n\tVIP Officers are not allowed to cross gender scan guest entering the branch.
\n\tMale guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP\u2019s.
\n\tVIP Officers must ensure to search female bags with a stick. Male guest are not allowed to bring in their bags.
\n\tVIP Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the amount of vehicles entering and exiting the building.
\n\tEnd of day closing procedure, VIP Officer must minimise entry by sliding close one door to ensure security of minimising high risk.
\n\tVIP Officers must attend branch meeting when notified by the Branch Manager to attend.
\n\tVIPs to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am<\/p>\n
Guest Service<\/p>\n
\tFirst impressions last – VIP Officers are at the forefront of Hollywood.
\n\tVIP Officers are the first encounter with the guest.
\n\tEnsure to make the impression by greeting the Guest with \u201cGood day, welcome to Hollywood\u201d
\n\tEnsure to provide good guest service by being friendly, helpful, polite and courteous at all times.
\n\tPro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner.
\n\tCreate a guest centric culture within the branch and drive the philosophy of \u201cservice with a smile\u201d at all times.
\n\tEnsure to treating our guest with respect and have the good attitude at all times.
\n\tWhen Guest are leaving the branch VIP Officer to wish the guest good evening or good night and ask them tocome again. \u201cGood Bye Sir, please come again.<\/p>\n
Compliance<\/p>\n
\tVIP Offices must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only)
\n\tScan all persons entering the premises including team members.
\n\tBe observant of guest leaving the branch, identify if they entered the branch with something you noticed and are leaving without that object.
\n\tNo bags are allowed inside the premises.
\n\tNo Weapons\/Guns are allowed into the premises (except on an official law enforcement officer).
\n\tNo person under the age of 18 is allowed into the premises.
\n\tIf you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
\n\tIn ranches with no liquor licence, No alcohol is allowed on the premises.
\n\tCredit bets are not allowed to be taken by any team member.
\n\tVIP Officer on duty are not allow to take bets with Amadoda uniform.
\n\tVIP Officers on duty are not allowed to utilize the Limited pay-out machine.<\/p>\n
Code of Conduct<\/p>\n
\tWhile on duty you will not sit or lounge, make use of your cell phone or eat.
\n\tNo smoking on duty.
\n\tYou will not report for duty under the influence of alcohol.
\n\tYou will not abandon your post. This could lead to disciplinary action against you.
\n\tYou are not allowed to sleep on duty. This will lead to disciplinary action against you.
\n\tYou will not have casual conversations with friends\/other team members while at your post.
\n\tYou will not accept tips from the guest<\/p>\n
Values<\/p>\n
\tActively promote the Hollywood values.
\n\tLive the values and lead as an example to the team.<\/p>\n
Other<\/p>\n
\tVIP Officer must report their absenteeism to the Branch Manager \/ Senior Team Leader 2 hours before their shift begins. Able to work in a rotating shift \/work flexible hours. Ensure the ability to work independently. Ensure you physical fitness is obtained at all times in line with the job requirements<\/p>\n
What You\u2019ll Bring To The Team:<\/p>\n
\tAttention to detail
\n\tGood time management
\n\tGood communication
\n\tExcellent problem solving
\n\tStrong attention to detail
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Hollywoodbets","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a la... read morerge variety of events and markets to bet on, with expert betting support both online and in store. We offer local and international horse racing betting, an extensive range of sports betting from soccer to American Sports as well as our fantastic Lucky Numbers international lottery offering. Betting is offered 365 days a year. We are also proud to provide live betting with our Live In-Play and Betgames Africa options. After opening our first branch in Durban in the year 1999 we took the leap and joined the online community with the launch of our website www.hollywoodbets.net in 2006. Our mobisite www.hollywoodbets.mobi was created soon after that in 2009 as the business expanded. Hollywoodbets now has over 80 branches spread across six of South Africa\u2019s provinces as well as one branch in Mozambique. Additionally, we provide our customers with a variety of betting platforms including USSD betting, via our Phone-A-Bet call centre, the mobisite and website as well as the feature phone application. Our values include service excellence, commitment to achieving our objectives, ubuntu, integrity, innovation, enthusiasm and accountability, and they underpin everything we do. For that reason we believe in investing in our team, and we\u2019ve seen many people rise through the ranks. Hollywoodbets strongly believes in investing in the communities that we operate in, and we support charitable organisations and grassroots sports teams around SA on an annual basis. For more on the Hollywoodbets My Community Programme please visit our dedicated sites http:\/\/csi.hollywoodbets.net\/ and http:\/\/sponsor.hollywoodbets.net\/.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-9682","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/9682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=9682"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=9682"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=9682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}