My Home Furniture
Job Title: Operations Manager
Company: My Home Furniture Co. Ltd
Location: Bweleo, Fumba
Reports To: Managing Director / CEO
Job Summary
The Operations Manager is responsible for overseeing the daily operations of My Home Furniture Co. Ltd, ensuring efficiency, productivity, and high-quality service delivery. This role focuses on managing importation processes, inventory, logistics, and staff while aligning operations with the company’s strategic goals.
Key Responsibilities
Operations Management
Plan, coordinate, and oversee all operational activities including importation, warehousing, and distribution.
Ensure smooth workflow across departments to meet business targets.- Develop and implement operational policies and procedures.
Importation & Supply Chain Management
Manage end-to-end importation processes, including supplier coordination, shipping, and customs clearance.
Liaise with international suppliers to ensure timely and cost-effective procurement of furniture products.
Ensure compliance with import regulations, documentation, and duties.- Track shipments and resolve delays or logistical challenges.
Inventory & Warehouse Management
Oversee inventory levels to ensure adequate stock without overstocking.
Implement efficient stock control systems and conduct regular inventory audits.- Coordinate receiving, storage, and dispatch of imported furniture.
Logistics & Distribution
Manage transportation and delivery processes to ensure timely customer fulfillment.
Optimize delivery routes and reduce logistics costs.
Coordinate with logistics partners and internal teams.
Team Leadership
Supervise and support staff across operations, including warehouse and logistics personnel.
Conduct performance evaluations and provide training and development.- Foster a positive and productive work environment.
Quality Control
Ensure imported products meet company quality standards.
Handle damaged goods, returns, and customer complaints efficiently.- Work with suppliers to maintain product quality consistency.
Financial & Cost Control
Prepare and manage operational budgets.
Monitor importation costs including freight, duties, and taxes.
Identify cost-saving opportunities and improve operational efficiency.
Health, Safety & Compliance
Ensure adherence to workplace health and safety regulations.
Maintain a safe working environment in warehouse and operations.- Ensure compliance with local laws and import regulations.
Qualifications & Requirements
Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
Proven experience (3–7 years) in operations or supply chain management, preferably in importation or retail.
Strong understanding of import/export procedures and regulations.
Excellent leadership and organizational skills.
Strong problem-solving and decision-making abilities.
Proficiency in Microsoft Office and inventory/operations systems.
Key Competencies
Leadership and team management
Supply chain and logistics expertise- Strategic thinking
Time management and multitasking
Communication and negotiation skills- Attention to detail
Performance Indicators (KPIs)
Timeliness of shipments and delivery
Importation cost efficiency
Inventory turnover rate
Order fulfillment accuracy
Customer satisfaction and complaint resolution- Staff productivity and retention
Working Conditions
Combination of office and warehouse environment.
May require extended hours during peak shipment or delivery periods.
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To apply for this job please visit turkysgroup.co.tz.