Maxsoko is transforming African communities by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no distributors, or banks necessary.
\nThousands of retailers across Egypt, Morocco, Kenya, Tanzania, and Rwanda use Sokowatch\u2019s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We\u2019re looking to grow our team with highly talented and motivated employees excited to work in a fast-paced and dynamic startup environment.
\nLocation: Mwanza, Tanzania
\nRole:<\/p>\n
We are looking to fill the position of Branch Warehouse Manager (BWM) with the vision, passion and commitment to manage our warehouse operations. The BWM will have full ownership of the warehouse performance and the last mile logistics. This includes delivery on the warehouse objectives and key results, performance reports, team structure and people management. The BWM will manage a minimum of 2 direct reports and up to 30 indirect reports.
\nYou will support and manage the Fulfilment centre and Transport team in a branch, ensuring they have everything they need to achieve and maintain their optimal level of performance. The BWM will also ensure that operational activities are in line with safety guidelines, profit and cost targets, standard operational processes and company policies.
\nThis is a challenging role where you will have the opportunity to grow your career and be part of a strong dynamic team.
\nIf you enjoy being part of a dedicated team working together to make a difference in the lives of our customers and employees, then this is an opportunity for you.
\nAre you ready to make a difference? We are looking for you!
\nDuties & Responsibilities:<\/p>\n
Strong and capable leader. Your top priority is to make sure your team is equipped and supported to deliver on their roles and responsibilities.
\nLead by example
\nEnsure compliance to all warehouse operations work instructions, policy, SOPs
\nEmpower teams to make data driven decisions
\nEnsure operational objectives and key results are met and exceeded
\nLive by the principle of \u201cThe Customer is King\u201d to ensure world-class customer service
\nDevelop, recommend and implement process and procedural improvements for the delivery of services to internal and external customers\/suppliers
\nOversee and direct inventory and cash reconciliation processes to ensure risk to the business is minimised
\nCoordinate and support cross-functional stakeholders in the execution of new business development\/projects\/process changes
\nTraining and development: ensure your team is consistently upskilled
\nCreate and foster an environment that promotes integrity, accountability and a winning attitude while providing a safety net for our employees to thrive, have fun and grow.<\/p>\n
Requirements:<\/p>\n
Degree in Transport & Logistics, Supply chain management, Business Operations, Business Administration, or relevant qualifications. Or Advanced diploma in the same with experience in the logistics industry.
\nExtensive knowledge of the transportation and Logistics industry with minimum 5 years experience. Excellent financial acumen with good understanding of cost efficiency
\nWorking knowledge of logistics and transport management system
\nGood people management and coordination skills
\nHigh emotional intelligence
\nExcellent geographical knowledge of your region
\nAbility to lead, coach and train employees
\nExceptional organisational and analytical skills
\nAbility to work independently and handle multiple projects
\nGoal-oriented, assertive and a practical problem solver
\nYou have in-depth knowledge of last mile logistics (inventory management and ERP processes) and customer service (last mile fulfilment, 3P vehicle management, etc.).
\nIn depth knowledge and experience in warehouse management, FMCG, inventory management and Warehouse management system<\/p>\n
Reporting to:
\nHead of Operations
\nDirect Reports:
\nShift Supervisors
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