Reference Number<\/p>\n
ALAF1509202303<\/p>\n
Description<\/p>\n
KEY RESPONSIBILITIES<\/p>\n
Manage the company or business unit IT portfolio.
\nTo prepare the IT strategy in line with the business plans and preparation of the department\u2019s annual budgets
\nAn ambassador between the IT Department and other business Departments with a focus on best user experience
\nAnalyse the business requirements of all departments in conjunction with local business teams to determine their ERP & technology needs while also liaising with Group IT to understand ecosystem.
\nInvolved in managing & coordinating various IT projects and undertaking application change request testing and product testing as requested by the group enterprise management team.
\nPurchase efficient and cost-effective technological equipment and software & manage & optimise the entire lifecycle of IT assets.
\nInspect the use of technological equipment and local software to ensure functionality and efficiency.
\nIdentify the need for upgrades, configurations or new systems and execute the same in line with business needs.
\nAssist in building relationships with vendors and creating a cost-efficient business Unit.
\nDevelop & control IT budget and report on expenditure.
\nTo ensure the development, integration and deployment of information (IT) technologies that are designed to improve customer experience within the company
\nTo implement a continuous measurement, review, audit and benchmarking process to monitor the security, capacity and performance of IT and communication systems
\nTo develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision
\nTo ensure the security of data from internal and external attack
\nTo maintain data integrity and data analysis
\nNetwork administration, hardware maintenance, software and windows maintenance
\nTo ensure effective internet distribution, accessibility and bandwidth management and central anti-virus protection
\nEnsure database management and follow backup procedures, with online and offline backups and disaster recovery
\nEnsure proper network connection for Head Office and branches is available to support core systems.
\nTo ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades;
\nNegotiate and administer supplier contracts and service agreements;
\nEnsure maintenance of CCTV cameras with on time download\/back up of footage
\nTo ensure effective functioning of technical hardware i.e. servers, computers, photocopiers, switchboard, printers and any other technical hardware purchased by the company and software packages ensuring minimum downtime;
\nManage the performance of the IT staff;
\nTo keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
\nMonitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
\nAnalyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
\nAssess vendors and develop test strategies for new hardware and software
\nTroubleshoot hardware and software issues related to internal IT
\nMonitoring daily operations, including server hardware, software, and operating systems.
\nCoordinating technology installations, upgrades, and maintenance.
\nTesting, troubleshooting, and modifying information systems so that they operate effectively.
\nGenerating performance reports for operating systems.
\nAssuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
\nEvaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
\nRemaining up to date with advances in technology and industry best practices.
\nDrive the Group IT strategy as well as the localised Company IT strategy in line with the group & company business plans.
\nServe as the key interface with assigned business units or functional areas for the purpose of business technology solutions, service management, risk management, and relationship management.
\nEnforce IT policies and systems & localise policies where possible to support the implementation of strategies set by the Group IT team & and any locally agreed policies.
\nEnsure a highly efficient IT technology infrastructure, from SD WAN Networks, to local networks, to edge & end user computing devices, plant technologies, CCTV & telephony<\/p>\n
Requirements<\/p>\n
\u00a0
\nMinimum Qualifications<\/p>\n
Bachelors in Computer Science or Bachelors in business degree a Masters in IT related field is an added advantage
\nIT related certification such as (CCNA, ITIL)
\nProfessional Registration:\u00a0 Registration with Computer Society of Tanzania is an added advantage
\nExperience required: minimum 10 years with at least 3 years working in manufacturing set up or related field
\nAt least five years in a senior role in a busy and complex IT environment
\nManufacturing Business process & specifically SAP S4HANA ERP understanding.
\nIndustry: Manufacturing with an ERP based environment
\nFluent in ERP based integrated environments.
\nBusiness process understanding
\nLeadership ability
\nExcellent in management of internal and external customers (SLA partners)
\nWide knowledge of business management and technical skills and the capacity to harness and implement business solutions.
\nHands-on working with ERP projects & ERP systems from a maintenance perspective to utilization perspective.
\nKnowledge and experience of innovative technologies, SDWAN, Cybersecurity, IIOT, AI etc.
\nKey competencies and skills:
\nStrong leadership, self-initiative & team management skills
\nStrong partner & third-party management capabilities
\nStrong diagnostic & troubleshooting skills from an infrastructure & application perspective.
\nNegotiating skills
\nInnovative thinker
\nPersonality profile:
\nThe ability to communicate politely, clearly, and effectively and persuade and\/or influence internal customers at a high level such as senior management on matters of a technical nature.
\nResults-oriented, takes the initiative mentality.
\nMust possess a mind set to objectively view and effectively explain an issue or resolution from an end-user\/customer\/business perspective.
\nMust possess excellent communication skills and ability to work in a team environment with minimal guidance.<\/p>\n
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