Relationship Manager; SME (1 Position(s))
\nJob Location :
\nNorthern Zone
\nJob Purpose:
\nResponsible for driving sales of assets and liabilities for SME businesses in the Northern Zone; as well as onboarding of potential customers.
\nMain Responsibilities:<\/p>\n
Actively sell loans, deposit, and cross selling other banks products (Forex, Fund Transfer, Internet Banking etc.) to SME businesses.
\nOnboard and appraise SME assets and provide recommendations for decision making.
\nAdvise the Senior Manager; Business Banking on all aspects relating to developing the commercial business (Asset & Liabilities)
\nTake a leading role in driving SME sales, through positive customer relationships, networking, and relevant promotions via the branch network.
\nOffer support and build capacity of Relationship Officers through on-going mentoring and engagement to ensure quality credit applications and business growth.
\nMonitor and review the SME portfolio performance to ensure that targets are met.
\nReview customer feedback, market intelligence, workshops\/focus group reports and review product design and performance to establish if change, redesign or re-launch is appropriate.
\nCo-ordinate budget objectives of the responsibility area for SME products to ensure targets are achieved as per approved budget.
\nEnsure that customer satisfaction is achieved by providing accurate sales advice in line with customers\u2019 expectations.
\nPrepare budget and projections for the SME product segment. The budget to include the list of existing, prospective and potential customers to benefit from loan and deposit products
\nPerform other duties as may be directed or assigned by his\/her line manager.<\/p>\n
Knowledge and Skills:<\/p>\n
Good credit analysis skills.
\nGood customer relationship and sound understanding of bank\u2019s loan products, policies, and procedures.
\nConversant with standard computer applications (Excel, Word and Access).
\nGood communication skills with high proficiency in the use of both English and Kiswahili.
\nBusiness management, leadership, coaching and team building skills.<\/p>\n
Qualifications and Experience:<\/p>\n
Bachelor\u2019s degree in Finance, Accounting, Banking, or related fields.
\nAt least 5 years\u2019 experience in Relationship Management handling customers under Business & Commercial Banking
\nExperience in Credit Analysis and AppraisalNMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
\nFemale candidates and people living with disabilities are strongly encouraged to apply for this position.
\nNMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
\nOnly shortlisted candidates will be contacted.<\/p>\n
Job opening date : 14-Apr-2025
\nJob closing date :\u00a028-Apr-2025
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