IST Mission
\nChallenge, support and inspire all learners to become accountable citizens who find their own paths and thrive in a dynamic world.
\nIST Vision
\nIST is a pioneering International Baccalaureate Continuum school that ignites a lifelong passion for learning.
\nWe are a diverse and vibrant community that values student agency and cultivates local and global partnerships in an open and adaptive learning environment.
\nIST fosters exploration, collaboration, and authentic experiences that develop resilient and compassionate individuals.
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\nCore Values<\/p>\n
Respect
\nService
\nWell-being
\nBelonging
\nGrowth<\/p>\n
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\nMission Impacts<\/p>\n
An accountable citizen recognizes their impact and responsibility to their communities. They are equipped with knowledge, empathy, and ethical commitment. They embody the school\u2019s values and contribute positively to society.
\nLearners will collaborate with mentors and are empowered to explore diverse opportunities that extend and enrich the curriculum.<\/p>\n
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Learners are self-driven, curious and confident. They are creative and imaginative thinkers who can develop solutions, seize opportunities, and adapt in the face of adversity.<\/p>\n
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\nStrategies
\nIn order to support our mission, vision and values, IST will:
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\nStrategy 1 \u2013 Leveraging Community
\nLeverage the IST community and local and global partners.
\nStrategy 2 \u2013\u00a0 Professional Growth
\nAttract, develop, and retain exceptional professionals who embody IST\u2019s mission, vision, and values.
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\nStrategy 3 \u2013 Innovation & Learning
\nExplore, create, and implement innovations in the educational ecosystem in support of learner agency, academic rigor, and the pursuit of excellence.
\nStrategy 4 \u2013 Future Focus
\nImplement transformative approaches to resource management focused on environmental responsibility and efficiency, financial viability, and institutional continuity.\u00a0\u00a0
\nSummary of the Role
\nThe Administrative Officer is responsible for the effective management of our front office operations, including switchboard, reception, mail distribution, and general administrative support services. This role ensures a professional and welcoming environment for visitors and provides efficient administrative support to internal teams.
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\nPreferred Qualifications and Experience<\/p>\n
Bachelor\u2019s degree in Business Administration, Office Management, or a related field.
\nMinimum of 5 years\u2019 experience in a similar administrative or front office role.
\nExperience working in a customer-facing environment is an added advantage.<\/p>\n
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\nProfessional Competencies:<\/p>\n
Excellent verbal and written communication skills.
\nStrong interpersonal and customer service skills.
\nAbility to multitask and manage time efficiently.
\nHigh attention to detail and accuracy.
\nProficiency in Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides).
\nAbility to work well under pressure and in a fast-paced environment.
\nStrong organizational and record-keeping skills.
\nAbility to handle confidential information with discretion.<\/p>\n
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\nPersonal Attributes:<\/p>\n
Professional, friendly, and approachable demeanor.
\nPunctual, dependable, and trustworthy.
\nCalm under pressure and solution-oriented.
\nCulturally sensitive and respectful.
\nProactive with a strong sense of initiative.<\/p>\n
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\nResponsibilities
\nThe primary responsibilities for the Administrative Officer\u00a0 will be:<\/p>\n
Operate and manage the organization\u2019s switchboard, directing calls to appropriate staff.
\nWelcome and assist all guests, ensuring a positive and professional reception experience.
\nManage incoming and outgoing mail, courier services, and deliveries.
\nProvide general administrative support, including photocopying, scanning, filing, and organizing documents.
\nManage and monitor office supplies, ensuring available stock and requests are handled promptly.
\nMaintain the reception area and meeting rooms, ensuring they are tidy and well-organized.
\nSupport meeting logistics, including room bookings and refreshments.
\nAssist in organizing internal and external events, training, and staff meetings.
\nCoordinate with service providers and vendors as required.
\nAssist staff with travel arrangements and bookings where needed.
\nUse Google Workspace tools to support daily operations (Docs, Sheets, Drive, Calendar, Gmail, etc.).<\/p>\n
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\nPerform any other duties as designated by the Supervisor.\u00a0
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