Water For People\u00a0is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.
\nPOSITION OBJECTIVE:
\nThe Regional Communications Officer leads the customization and implementation of communications strategies across Water For People\u2019s programs in the Africa region. This position raises Water For People\u2019s regional visibility, supports fundraising efforts, shares impact, and strengthens our position as a global leader in building lasting water, sanitation, and hygiene (WASH) systems. The Regional Communications Officer is a strategic collaborator with exceptional communication skills and a passion for working in the Africa region (Malawi, Rwanda, Tanzania, and Uganda).
\nESSENTIAL JOB FUNCTIONS & DUTIES: \u00a0
\nStrategic Communications & Positioning<\/p>\n
Support the development and lead the execution of regional communications strategies in alignment with Water For People\u2019s global communications, influence, and fundraising goals and strategies. This includes implementing annual regional communications plans, calendars, and metrics for tracking.
\nPosition Water For People as a thought leader in WASH and climate resilience through media engagement, campaigns, public relations efforts, and key events.
\nCultivate relationships with regional media and key influencers to amplify Water For People\u2019s work.
\nCoordinate press outreach, media events, and communication needs for regional events.
\nSupport regional visibility through partnerships, conferences, campaigns, and donor\/funder engagement efforts.
\nEnsure consistent application of Water For People\u2019s brand across regional communications by acting as a reviewer and resource.
\nLead the analysis of audiences, channels, and platforms for each country, guiding contextually appropriate digital strategies to enhance the organization\u2019s visibility and expertise.
\nRespond to regional media inquiries and support crisis communications, if needed.<\/p>\n
Content Creation & Storytelling<\/p>\n
In close collaboration with country teams, lead the production of regionally relevant content such as stories, photos, videos, case studies, presentations, press materials, webinars, and social media content.
\nIdentify and elevate impact stories and case studies from programmatic work that resonate with donors, institutional funders, corporate partners, sector experts, and other public audiences.
\nCollaborate with regional teams and country program staff to source, edit, and package high-quality content and key messaging for grants, regional reports, regional workshops, and other regional products and events to highlight strategies, successes, and challenges for each country program in the region.
\nReview and edit content to support brand alignment, consistency, and visibility for conferences, webinars, and other external activities in the region.
\nChampion the organization\u2019s Content Library for the region, supporting country teams with updated processes for uploading, tagging, and organizing photos, stories, and other content.
\nManage the sourcing and coordination of local photographers and\/or videographers. Includes ensuring all organizational consent and storytelling best practices and policies are followed.<\/p>\n
Collaboration & Capacity Building<\/p>\n
Serve as a communications advisor to the Africa Regional Director and, as needed, to Country Directors and country teams. Act as a key liaison for the region for internal and external communications.
\nGuide strategy and training on media engagement, messaging, brand guidelines, and best practices for communications roles to elevate brand awareness and positioning in the region.
\nSupport knowledge sharing, cross learning, and training to strengthen communications capacity across the country programs in the region.
\nCollaborate with multiple teams, including Strategic Communications, Influence, and Donor Impact (fundraising), to align messaging and maximize regional contributions to global goals
\nPartner with the Senior Manager, New Business Development role for Africa to support revenue generation and funding opportunities in the region. This may include writing, presentation, content creation, and proposal editing\/review.
\nStep in to fill capacity gaps as needed for countries in the region, ensuring consistent coverage and implementation of marketing, communications, visibility, and fundraising activities.<\/p>\n
BEHAVIORS & COMPETENCIES:<\/p>\n
Connects to Mission \u2013 Embraces the Water For People mission and works to align tasks to support mission; aligns own behavior with the needs or priorities of the organization and demonstrates commitment to the mission; shows respect and composure, publicly admits mistakes and commits to learn
\nManages through Ambiguity \u2013 Deals comfortably with uncertainty; effectively copes with change; can decide and act without having the total picture; balances thinking with action
\nDemonstrates Cultural Awareness \u2013 Understands and values different perspectives while looking for the common ground; recognizes and respects diversity through words and actions; effectively interacts, works, and develops relationships with people of various cultural backgrounds
\nAction-oriented \u2013 Sets priorities and takes action; has an unwavering commitment to delivering quality work products; recognizes needs or opportunities to act; maintains an attitude of open, curious, and proactive learning, continually expanding own area of understanding and expertise
\nSense of Team \u2013 Creates partnerships and effective working teams; consciously uses the informal structures, dynamics, and culture of an organization to get things done; actively shares and seeks input in decision-making from appropriate sources; shows others how their objectives align with own, getting past individual bias; invests in building relationships with others<\/p>\n
EXPERIENCE, KNOWLEDGE & SKILLS REQUIRED:
\nWe\u2019re looking for a collaborative, positive, and organized communicator to bridge local, regional, and global strategies. This person is passionate about our global mission, thrives in cross-cultural collaboration, and brings creativity and precision to every project they take on.<\/p>\n
Master\u2019s degree in communications, journalism, marketing, public relations, plus a bachelor\u2019s degree in a related field.
\n5+ years of professional experience in communications or marketing
\nExperience working in the nonprofit or international development sector. WASH experience a plus.
\nAn interest and understanding of the intersectionality of WASH, including climate change, health, gender equity, inclusion, and livelihoods.
\nExcellent written communication skills, including storytelling, writing, and editing. Includes the ability to work with rough, unedited, or technical content and transform materials into engaging, compelling pieces for various audiences.
\nStrong visual communication skills \u2013 basic photo editing, video assembly, content layouts, and visual hierarchy. Additional photography, videography, and graphic design skills are a plus.
\nHighly adaptable and comfortable navigating projects and priorities across multiple countries simultaneously. Able to contextualize big-picture organizational goals for regional and country-specific approaches.
\nProven experience managing relationships with external partners \u2013 including media, executives, government officials, sector partners, community members and funders \u2013 and representing the organization with professionalism and contextual awareness.
\nSkilled at speaking on behalf of the organization to diverse audiences, including large groups.
\nCurious, quick learner who enjoys staying up to date on digital marketing, social media, technology, current events in each country in the region related to the WASH sector, and other communications trends.
\nKnowledge of various social media and digital marketing platforms and best practices for their utilization.
\nStrong intercultural communication skills, demonstrated teamwork, and experience working across different environments, cultures, languages, and time zones.
\nAbility to connect with others through virtual communication mediums in real-time and asynchronous and often multilingual (written, audio, and video such as emails, chats, Zoom, Teams, WhatsApp).
\nExperience and high comfort level using Microsoft Office Programs (Word, Excel, PowerPoint, SharePoint, Teams, Windows).
\nFor working in Africa, fluency with strong writing and communication in English is required.<\/p>\n
Note:\u00a0This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
\nPHYSICAL REQUIREMENTS\/WORKING CONDITIONS:<\/p>\n
Remote opportunity based in one of the following countries:\u00a0Malawi, Rwanda, Tanzania\u00a0or Uganda.\u00a0Occasional in-office work will be required.
\nCandidates must be citizens or legally authorized to work in their country of residence.
\nAbility to travel up to 10% domestically, regionally and internationally, including to areas where travel may be rugged.
\nAbility to work outside regular working hours to meet with colleagues who are located in other time zones.<\/p>\n
Monthly Salary Range:
\nMalawi: MK 1,161,000 \u2013 MK 2,513,000
\nRwanda:\u00a0FRw\u00a01,136,000 \u2013 FRw 2,062,000
\nTanzania:\u00a0TSh 3,548,000 \u2013 TSh 5,924,000
\nUganda:\u00a0USh 4,247,000 \u2013 USh 6,273,000
\nThe actual salary will be determined based on experience and other job-related factors.
\nBenefits:
\nOur benefits program encompasses both a competitive local package and some global benefits that are geared to encourage healthy living for you and your family, along with a flexible work environment. \u00a0Our health package includes medical, dental and vision coverage, as well as a Telehealth benefit. Additionally, we offer parental leave for growing families and sick days to care for yourself or your family when needed.
\nWater For People cannot provide immigration sponsorship for this position.
\nWater For People is committed to protecting children encountered during our work and by our employees, preventing sexual abuse and exploitation of all individuals with a particular focus on women and children and other marginalized communities in the performance of our work, preventing human trafficking in the performance of our work and in our supply chain and to having a drug-free workplace. \u00a0During the recruitment processes, additional documentation will be requested to comply with our policies and in accordance with the legal requirements in your country of residency, this includes a background check. If you apply for employment, we want you to be aware of our recruitment, selection and hiring processes including important policies regarding employee conduct.
\nWater For People is an equal opportunity employer. Water for people strives to create and maintain a level of diversity that reflects the communities we serve. Achieving this\u2014regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.
\nOur commitment ensures that we:<\/p>\n
Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world\u2019s greatest\u00a0challenges.
\nStrive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation enabling us to feel welcome, supported, and\u00a0valued.
\nEffectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities.
\nHave diversity of thought, perspectives, backgrounds, identities, and talents that will support our mission\u202fto develop high-quality drinking water and sanitation services are available to Everyone Forever.<\/p>\n
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