Job Description
\n\u2022 To drive and deliver bank business expectations relate to new switch from new products, innovation, support, and expansion.
\n\u2022 The Switch Specialist will be responsible for implementing all Digital Products and providing support related to Switch from a Digital Banking perspective, ensuring timely delivery to meet business requirements.
\n\u2022 He \/ She will contribute to the maximum utilization of new Switch by introducing new features or enhancements of the existing to support business growth.
\n\u2022 He \/ She will be the focal point of all matters i.e., subject matter experts related to Switch Product, ATM, POS, Wallets, QR scan, Agency Banking, CMS, Android POS, Schemes (VISA, MC, UPI, AMEX, etc.).
\nRoles & Responsibilities
\n\u2022Participating in all projects related to Switch and play a virtual role as intermediate between digital and business units.
\n\u2022To be a SME for switch products, schemes and other related to switch products.
\n\u2022Vast understanding on cards operations, support, mandates, and schemes to support business requirements.
\n\u2022Scan for market and industry trends and the competitive landscape and advice otherwise.
\n\u2022Understand the market landscape, show curiosity by seeking out market and customer insights, and seeking to translate these into product opportunities.
\n\u2022Drive end-to-end product management lifecycle.
\n\u2022Perform analysis and provide data-informed input into the product road map, develop product features, write clear, concise, and comprehensive functional requirements, and coordinate project management and implementation activities.
\n\u2022Drive analysis, modeling and make recommendations for product pricing.
\n\u2022Contribute product expertise and collaborate effectively with other key stakeholders in Business, Technology, Operations, Marketing, and Sales.
\n\u2022Work effectively with card scheme partner and resources to achieve key milestones.
\n\u2022Strategic Planning: Analyze market trends, assess internal capabilities, and contribute to the bank\u2019s strategic planning process.
\n\u2022Business Strategy: Participate in the development and implementation of the overall business strategy for the Cards & Payment Services Department, with a particular focus on optimizing credit card profitability and portfolio risk management.
\n\u2022Keep Head of Digital and other stakeholders well-informed of project progress, issues, risks, and product performance.
\n\u2022Consistently drive towards achieving key performance indicators and targets.
\nQUALIFICATION AND EXPERIENCE REQUIRED
\n\u2022Bachelor\u2019s degree, preferable in fields of information technology, computer science, business, banking and finance or other relevant academic backgrounds, preferably with a significant track record in managing digital channels Excellent technical skills, project management abilities,
\n\u2022Strong Inter-personal skills and ability to influence other functions and Strong Communication skills \u2013 oral, written & presentation.
\n\u2022Strong skills in cards, schemes, and switch implementation.
\n\u2022Knowledge and understanding on how schemes operate with new trends in switching and operations.
\n\u2022At least 3+ year of relevant working experience in Switch, cards, Digital space, digital marketing and innovation, MNO\u2019s or fintech or as aggregator.
\n\u2022Able to work independently, organized, creative and attentive to details.
\n\u2022Be a good team player, self-motivated with positive thinking plus able to deliver multiple projects\/tasks.
\n\u2022Project Management and Change Management skills and Excellent communication and interpersonal skills.
\n\u2022Scheme certification or training like MC, VISA, Business analyst, Digital Products or any certification in digital space will be added advantage.<\/p>\n
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