{"id":1617,"date":"2025-06-03T12:00:23","date_gmt":"2025-06-03T12:00:23","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/tanzania\/job\/officer-technology-applications-at-brac\/"},"modified":"2025-09-02T00:50:13","modified_gmt":"2025-09-02T00:50:13","slug":"officer-technology-applications-at-brac","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/tanzania\/?post_type=job_listing&p=1617","title":{"rendered":"Officer, Technology (Applications) at BRAC"},"content":{"rendered":"

Career with BRAC International
\nBRAC is an award-winning international non-governmental development organisation, with the vision of a world free from all forms of exploitation and discrimination, where everyone has the opportunity to realize their potential. BRAC is a leader in developing and implementing cost- effective, evidence-based programmes to assist poor and disadvantaged communities in low- income countries, including in conflict- prone and post-disaster settings. It is an organisation of and for the people of the Global South, pioneering new development and social enterprise approaches to equip communities to achieve prosperity. As well as being the world\u2019s biggest NGO by number of staff and people directly reached, BRAC has regularly been ranked the number one NGO in the world by the Geneva-based NGO Advisor, an independent organisation committed to highlighting innovation, impact and governance in the non-profit sector. BRAC retained the top spot in 2020 among the top 500 NGOs for the fifth consecutive year.
\nBRAC was founded in Bangladesh in 1972 by Sir Fazle Hasan Abed. It started its first programme outside of Bangladesh in Afghanistan in 2002, and has since reached millions of people in 11 countries in Asia and Africa. BRAC has a holistic approach to development that uses a wide array of programmes and social enterprises, including in microfinance, education, health, agriculture, gender and human rights. BRAC believes that every person has inherent potential, and when an enabling environment is created and that potential is unleashed, even the poorest can become agents of positive change in their own lives, for their families and their communities.
\nBRAC Maendeleo Tanzania is part of a leading development organization that started its operations in 2006 in Tanzania, focusing on thematic areas of Agriculture, Youth and Women Empowerment, Food Security and Livelihood
\nAbout the Programme
\nThe MasterCard Foundation in partnership with BRAC International (BI) is implementing an initiative that will create a positive and measurable impact for 1.2 million adolescent girls and young women and 9.5 million people across seven countries in East and West Africa, including Ghana, Kenya, Liberia, Rwanda, Sierra Leone, Tanzania, and Uganda.
\nThere is mounting urgency to support adolescent girls and young women (AGYW) living in poverty, which has been further amplified by the global pandemic. Through this partnership, scalable economic development approaches will be delivered in communities to foster the agency and voice of AGYW. They will have the opportunity to fulfill their aspirations, achieve sustainable livelihoods, and engage in advocacy issues.
\nBRAC International is implementing an integrated and holistic model to address the various life cycles of a young woman living in poverty, ensuring she is able to transition safely from adolescence to adulthood. She will be equipped with the appropriate skills, tools, and access to finance to effectively exercise her agency and build a fulfilling and productive livelihood.
\nBRAC International is seeking applications from competent, dynamic and self-motivated individuals to fill the following position in BRAC Maendeleo Tanzania.
\nPosition: Officer, Technology (Applications)
\nJob Location: Tabora
\nJob type Full-time Job,
\nPurpose of this job:
\nOfficer, Technology (Applications) shall play a crucial role in providing technical support and maintaining efficient operation of various web and mobile applications within BRAC International (BI). Roles not limited to troubleshooting application issues, resolving user queries, also ensuring digitization and smooth process automation of program operations.
\nResponsibilities:
\nWork with cross-functional teams including BI HO Technology, Programme and M&E in system implementations, enhancements, and ensure alignment with business requirements.
\nSupport technology team in system\/data integrations and reporting system design.
\nAssist program and M&E users with large data analysis, design\/build predefined and ad-hoc MIS reports from various applications.
\nEnsure data quality and integrity into the systems, configure master data, and handle large volume of transactional data reconciliations.
\nRespond to user inquiries, incidents, and requests related to application functionality, investigate, diagnose, and resolve application-related problems.
\nTroubleshooting web and mobile applications issues, log and manage JIRA service helpdesk, severity prioritization and escalation matrix.
\nLead applications testing and drive UAT and managing new release. Participate in the evaluation and implementation of new applications or upgrades.
\nPrepare training plan and role-based user manual. Manage online training portal.
\nconduct training and refresher for club and field office users to enhance their hands on capacity of application features, best practices, and self-service options.
\nEnsure effective IT policy especially system management and data management policy implementation through creating awareness and technical guidance to staff.
\nIdentify opportunities for process improvement and suggest innovative solutions to enhance application performance, user experience, and support services.
\nSafeguarding Responsibilities:
\nEnsure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programmer\u2019s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
\nPractice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
\nFollow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
\nRequired Experience:
\nBachelor degree Computer science\/Information Technology, or a related field.
\n3 years of experience working in mobile application development\/configuration and implementation, programme digitization, M&E framework, technology for development, and\/or other relevant platforms.
\nExperience in writing SQL queries and working on database systems.
\nWorking experience in ERP system is preferred.
\n3 years of working experience in managing international development programs.
\nExposure to a wide range of strategic decision-making processes and as a result have become comfortable assessing business processes and requirements to design and implementation of DFA projects.
\nExposure in implementing digital field applications and mobile data collection tool.
\nSkills and Competencies:
\nIn-depth understanding of the key drivers in a digital product\/emerging technology business.
\nExperience in digital project management, including technological aspects that enabled to develop skills in understanding business needs and transcribing them into functional specifications for a digital tool.
\nExcellent attention to details and experience in managing multiple projects and stakeholders.
\nStrong knowledge of software applications and their functionalities.
\nExcellent problem-solving and analytical skills to troubleshoot application issues.
\nDrive, flexibility, resilience and the ability to work under pressure.
\nAbility to effectively work remotely, across time zones and team locations, as well in person with multiple teams of stakeholders.
\nAbility to translate complex technological implementation language to non-technical people.
\nAbility to work independently, manage priorities, and handle multiple tasks simultaneously.
\nStrong customer service orientation and commitment to user satisfaction.
\nKnowledge of IT security and data protection principles.
\nFamiliarity with ITIL framework and best practices is a plus.
\nFamiliarity and experience with development programme operation preferred
\nFluency in English required (spoken, reading and written)
\nEmployment Type: ContractualJob search
\nSalary: Negotiable
\nWomen are highly encouraged to apply.
\nIf you feel you are the right match for the above-mentioned position, please follow the application instructions accordingly:
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