Sales Officer\u00a0\u2013 Mwanza
\nWatu Credit
\nMwanza
\nWATU is a focus-driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life.
\nAbout Watu<\/p>\n
Watu is a focus-driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life.
\nAs Africa\u2019s fastest-growing Asset Finance Company, we see the continent\u2019s bright and prosperous future and want to be part of making it a reality.
\nOur vision is to provide asset financing and offer access to both mobility and connectivity to those who understand when provided with the right tools can fulfill their dreams and the needs of their families and community. We Empower Entrepreneurs by providing the means needed to move and improve lives.
\nOur business is growing rapidly, and with more than 300,000 customers, we are looking for enthusiastic Sales Officers who are ready to roll up their sleeves and with their hard work and dedication create the impact needed in our communities.
\nAs a Sales Officer, you will be responsible for actively selling the Company\u2019s financing services by participating in sales activities, searching for clients as well as advising our clients in regard to the financing process.
\nOur customers are entrepreneurs. As a company, we are committed to aiding them in achieving their financial goals. It is imperative that the Sales Officers be engaged with the community they serve and committed equally to our customer\u2019s and company\u2019s goals.
\nKey Responsibilities:
\nSales<\/p>\n
Represent Watu and effectively implement the Company\u2019s Sales plan within the designated area.
\nConvert new clients based on the assigned targets month on month.<\/p>\n
Brand awareness<\/p>\n
Protect and promote brand visibility to markets of interests and communities at large.<\/p>\n
Marketing and Outreach<\/p>\n
Execute the Company\u2019s product marketing and information campaigns.
\nApproach potential clients at designated locations, providing detailed product presentations, answering inquiries, and capturing essential customer information (name, phone number, location, interest in financing products).
\nOrganize bodaboda and LGA meetings in the designated areas of operations<\/p>\n
Leads Generation<\/p>\n
Generate active leads and conduct follow-ups to convert them into business opportunities.
\nMaintain accurate records of potential clients approached and those expressing interest in the Company\u2019s products.<\/p>\n
Reporting and Feedback<\/p>\n
Provide daily reports\/feedback on marketing activities and potential clients approached.
\nSubmit daily reports detailing potential clients, their level of interest and new sales.<\/p>\n
Customer Service Support<\/p>\n
Address client queries in the field and provide advice on loan repayments, recovery, and insurance.
\nOffer the rebuttal options to clients which include but are not limited to reminding clients of the need to service their assets on time.
\nOffer high-quality customer service to ensure client satisfaction and retention.<\/p>\n
Events Participation<\/p>\n
Participate in marketing activities and activations organized by the company or partnered dealerships within the assigned region.
\nEngage in various marketing campaigns and road shows to promote the Company\u2019s products.<\/p>\n
Clients Follow-Up<\/p>\n
Conduct follow-up calls to potential clients, answering any questions and proactively encouraging them to utilize the Company\u2019s services.
\nMarketing Intelligence and Analysis
\nConduct market surveys and data collection to gather insights on market trends and understand the competition landscape.<\/p>\n
Additional Duties<\/p>\n
Perform any other assignments as directed by management or supervisors, contributing to the overall success of the company.<\/p>\n
Key Performance Indicators (KPIs)
\nKPI Description
\nSales This KPI measures the number of newly converted clients
\nLeads generation This KPI measure the number of new active leads from different lead funnels
\nStage Visitation This KPI measures the number of stages covered by the sales officer
\nQuality Assurance (QA) This measures the level of customer satisfaction which includes the Net promoter score, Education and Information\/Assistance.
\nKnowledge, Skills and Experience Required<\/p>\n
Excellent communication and presentation skills including written communication
\nStrong sales and marketing skills
\nIntegrity, enthusiasm and passion for continuous learning and development
\nStrong interpersonal skills and ability to work harmoniously in an organization with diverse business operations
\nHigh attention to detail and internal control
\nProficiency with Microsoft Office (Word, Excel, PowerPoint)
\nBachelor\u2019s degree or Diploma in Marketing, sales or Business Administration in a relevant field
\n1+ years of working experience<\/p>\n
WHAT WE OFFER:<\/p>\n
Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
\nOpportunities to learn and grow together with us
\nCompetitive\u00a0compensation\u00a0package<\/p>\n
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