Join Us
\nAt Vodafone, we\u2019re not just shaping the future of connectivity for our customers \u2013 we\u2019re shaping the future for everyone who joins our team. When you work with us, you\u2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
\nWhat you\u2019ll do
\nRole purpose:\u00a0
\n\u2022To acquire new SME Customers Accounts for Vodacom Enterprise.
\n\u2022To Manage and acquire Indirect sales partners to support acquisition across all segments
\n\u2022To increase SME base to the business that transforms into new revenue.
\nKey accountabilities and decision ownership\u00a0<\/p>\n
Responsible for the acquisition of SME customers to Enterprise base across all product lines and delivery of profitable, long-term business of those accounts to Vodacom.
\n\u2022Training and managing partners \/ sales agent\u2019s productivity in the market
\n\u2022Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user (ARPU) and account (ARPA).
\n\u2022Establishes appropriate relationships with partners, customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers.
\n\u2022Works collaboratively to provide direction on the service relationship for nominated accounts.
\n\u2022Inputs to decisions on new propositions, product mix and services for customers<\/p>\n
Who you are
\nCore competencies, knowledge and experience\u00a0
\n\u2022Excellent analytical and logical reasoning skills translated from consumer insights
\n\u2022Excellent communication skills
\n\u2022Strong stakeholder management skills
\n\u2022Ability to anticipate customer, competitor and market dynamics
\n\u2022Strong customer service and customer satisfaction ethos. Delivering results.
\n\u2022Strong customer service and customer satisfaction ethos. Delivering results.
\nMust have technical\/professional qualifications:\u00a0
\n\u20222+ years\u2019 experience industry or functional experience.
\n\u2022Bachelor degree in Business Administration, Economics, Marketing or its equivalent.
\n\u2022Strong analytical skills and business acumen.
\n\u2022Build and maintain relationship with key stakeholders in the value chain.
\n\u2022Telecommunications experience would be advantageous.
\n\u2022Project knowledge and experience would be advantageous.
\nNot a perfect fit?
\nWorried that you don\u2019t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\u2019re excited about this role but your experience doesn\u2019t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
\nWhat\u2019s in it for you
\n\u00a0
\nWho we are
\nWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people\u2019s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
\nBelonging at Vodafone isn\u2019t a concept; it\u2019s lived, breathed, and cultivated through everything we do. You\u2019ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We\u2019re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
\nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https:\/\/careers.vodafone.com\/application-adjustments\/ for guidance.
\nTogether we can.
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