{"id":2008,"date":"2025-07-30T12:02:14","date_gmt":"2025-07-30T12:02:14","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/tanzania\/job\/senior-mel-coordinator-at-mercy-corps\/"},"modified":"2025-10-12T00:50:07","modified_gmt":"2025-10-12T00:50:07","slug":"senior-mel-coordinator-at-mercy-corps","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/tanzania\/?post_type=job_listing&p=2008","title":{"rendered":"Senior Mel Coordinator at Mercy Corps"},"content":{"rendered":"

Senior Mel Coordinator
\nLocation: Tabora, Tanzania
\nPosition Status: Full-time
\nSalary Level: 5
\nPosition: National
\nRisk Level: \u2610 Level 3 \u2610Level 2 \u2610Level 1
\n(Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and\/or high level of accountability.
\nLevel 2: Some contact with participants; unplanned non-direct contact with children.
\nLevel 1: Likely to have no contact with participants or sensitive data)
\nAbout Mercy Corps
\nMercy Corps is a leading global organization powered by the belief that a better world is possible.
\nIn disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
\ninto action \u2014 helping people triumph over adversity and build stronger communities from within.
\nNow, for the future.
\nThe Program \/ Department \/ Team (Program \/ Department Summary)
\nMercy Corps implements a variety of programming throughout the Africa Region in response to the diverse humanitarian and long-term development needs of the region and is committed to delivering high quality, high impact programming that reaches communities or individuals in need, wherever they are. Mercy Corps has been operating in Tanzania since June 9, 2011, implementing a range of programs in food security, livelihoods, and peacebuilding. Currently, Mercy Corps\u2019 portfolio includes the DREAMS (Delivering Resilient Enterprises and Market Systems) program, which addresses entrenched poverty among families in Western Tanzania, particularly those affected by protracted displacement and limited livelihood opportunities. The GIRL-H (Girl Improving Resiliency Through Livelihood and Health) program, implemented in Kigoma, equips vulnerable youth and women with life skills, gender awareness, and business training, while linking them to market systems and employment opportunities (MSD4E). Additionally, AgriFin works to close the inclusion gap for smallholder farmers by expanding access to affordable, demand-driven financial services and products that boost productivity and household income. We work closely with the private sector, civil society, and governance structures at local and national levels to facilitate change and ensure that opportunities are inclusive for all Tanzanians.
\nThe Position (General Position Summary)
\nThe Senior MEL Coordinator will contribute to the quality assurance of program implementation and ensure that the program is meeting its deliverables, as well as developing tools and reports to demonstrate the impact and results of program implementation. S\/he will develop and maintain data management systems. The Senior MEL Specialist is responsible for supporting Mercy Corps staff and partners MEL Focal Points to regularly collect, enter, verify, and analyze data and work with the MEL team to make timely adjustments to measure the impact of the DREAMS program and to ensure MEL data is accurately incorporated into all organizational reports and information products. S\/he will ensure the collection and analysis of useful, timely and actionable information for managers and decision-makers, and contribute to the frequent review, reflection, and key learning processes to improve performance. S\/he will ensure Community Accountability Reporting Mechanism (CARM) system is operating and feedback is used for program adaptive management.
\nEssential Responsibilities
\nSTRATEGIC LEADERSHIP AND OVERSIGHT
\nProvide strategic direction and oversight of the MEL function for the DREAMS program, ensuring alignment with program objectives and donor expectations.
\nLead the periodic refinement of the MEL Plan, results framework, and program indicators.
\nEnsure that the MEL system supports adaptive management, quality assurance, and learning across all program components.
\nEmbed MEL into program planning, design, and implementation, working in collaboration with implementing partners and private sector.
\nEnsure program compliance with Mercy Corps\u2019 MEL minimum standards and industry best practices.
\nWork closely with program leadership to ensure that MEL insights inform strategic decisions and stakeholder engagement.
\nEmployment opportunities
\nMONITORING, REPORTING AND EVIDENCE GENERATION
\nDesign and implement an effective monitoring system, including tools and templates to ensure timely, accurate and consistent data collection and reporting.
\nOversee the collection, validation, and reporting of program performance data against output, outcome, and impact indicators.
\nLead routine data quality assessments (DQAs), quarterly program review sessions, and field monitoring visits across all project locations, and that monitoring reports are shared with the program
\nFacilitate timely preparation of internal and donor reports, including monthly and quarterly program performance reports.
\nCoordinate program assessments, evaluations, and other studies, while ensuring adherence to ethical standards and informed consent procedures.
\nCoordinate the collection of success stories, case studies, and other qualitative evidence of program impact from Mercy Corps teams, local implementing partners, private sector organizations for program learning and external visibility.
\nDATA MANAGEMENT, ANALYSIS AND VISUALIZATION
\nLead the design and management of digital systems for data collection, storage, and analysis to enhance program decision-making and impact measurement.
\nEnsure strong data governance and compliance with data protection policies, including secure tracking of program participants and consent protocols for all forms of data.
\nOversee the Azure-based data automation system, ensuring database synchronization across implementing partner platforms and DREAMS\u2019 central platform.
\nSupport and promote the use of digital data collection platforms, particularly CommCare.
\nAnalyze quantitative and qualitative data using tools such as Power BI and MAXQDA to generate dashboards, visualizations, and reports for internal and external use.
\nFacilitate collaborative data interpretation sessions with program teams to inform decision-making.
\nConduct regular field visits to assess MEL system functionality, address challenges, and recommend improvements.
\nCoordinate system corrections and operational adjustments with field teams and partners; document solutions and follow-up actions.
\nEnsure program achievements are reported via Tola Data, and other platforms as required.
\nMaintain and update the program database, ensuring clear documentation, user protocols, and system manuals.
\nTroubleshoot technical issues, including front-end\/back-end errors and synchronization challenges, providing support to partners as needed.
\nCOMMUNITY ACCOUNTABILITY REPORTING MECHANISM (CARM)
\nOversee the implementation and continuous improvement of Mercy Corps Tanzania\u2019s Community Accountability Reporting Mechanism (CARM), ensuring multiple accessible and functional feedback channels are in place and widely promoted.
\nCoordinate with program and partner teams to ensure community awareness of program objectives, entitlements, and available feedback channels.
\nManage the CARM database and ensure feedback is documented, graded, tracked, and responded to in a timely and respectful manner.
\nSupport the development and localization of community sensitization materials to promote awareness of CARM.
\nEnsure CARM processes are gender-sensitive, inclusive, and aligned with Mercy Corps\u2019 accountability and Do No Harm principles.
\nFacilitate the use of community feedback to inform adaptive management and enhance program quality.
\nLEARNING AND KNOWLEDGE MANAGEMENT
\nFacilitate implementation and periodic review of the program\u2019s Learning Plan, in collaboration with the program team and implementing partners.
\nCoordinate periodic learning events, reflection sessions, and other learning activities as necessary to collect learning insights from partners and facilitate evidence-based decision-making.
\nEnsure that lessons learned throughout the project are captured and communicated to internal and external stakeholders through appropriate channels.
\nAssist in facilitating integration of lessons learned into program design, adaptation and implementation.
\nContribute to organizational learning by documenting adaptation processes and programmatic innovations that inform Mercy Corps\u2019 global knowledge base and practice.
\nCAPACITY BUILDING
\nMentor program staff to foster a culture of data use, critical reflection, and learning.
\nDevelop and implement MEL capacity-building plans for program staff, local partners, and private sector partners.
\nConduct MEL trainings, coaching, and technical assistance sessions, with a focus on practical application and quality improvement.
\nProvide ongoing support to partner MEL focal points to ensure harmonized and quality data collection, reporting, and learning.
\nSAFEGUARDING RESPONSIBILITIES
\nActively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
\nPractices the values of Mercy Corps, including respecting the dignity and well-being of participants and fellow team members.
\nEncourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
\nSupervisory Responsibility
\nSupervise the team under the MEL Section
\nAccountability
\nReports Directly To: Program Manager
\nWorks Directly With: DREAMS Deputy Program Manager, Consortium Partner\u2019s, DREAMS program Coordinators, Field Operations Team and Private Sector Partners M&E staff, including other program stakeholders.
\nAccountability to Participants and Stakeholders
\nMercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
\nMinimum Qualification & Transferable Skills
\nBachelor\u2019s degree in Statistics, Quantitative Economics, Economics, Social Sciences or related field.
\nAt least 7 years\u2019 experience in monitoring, evaluation and learning of humanitarian or development programs or in the fields of research.
\nGood understanding and skills in data management.
\nSkills in developing digital data collection form in Commcare or other platforms
\nExperience in organizing enumerators for digital data collection
\nSkills in data visualization using Power BI\/ Tableau\/ Google Data Studio
\nExperience managing different aspects of assessments as a lead, right from tools design, data collection, processing, analysis and report writing (Writing samples will be requested).
\nStrong computer literacy with a full knowledge of MS Office applications and G suite.
\nGeneral skill on statistical data analysis
\nDemonstrated attention to detail, ability to follow procedures, meet deadlines, and work independently and cooperatively with team members.
\nFluent in both spoken and written English and Swahili.
\nStrong team coordination, listening, and consensus building skills.
\nSuccess Factors
\nThe successful Senior MEL Specialist will be bright, energetic, hard-working, and eager to learn. S\/he will take a deep personal interest in humanitarian and development assistance. S\/he will be attentive to detail and able to carry out assigned tasks in a timely manner and to a very high standard of quality. S\/he will be creative and flexible, contributing to developing and encouraging new and innovative solutions, but at the same time will not have any difficulty in adhering to systems and procedures. S\/he will strictly follow all protocols related to safety and security, and holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Mercy Corps\u2019 values
\nLiving Conditions \/ Environmental Conditions
\nThe position is based in Tabora, Tanzania and it requires up to 40% travel to support country programs.
\nOngoing Learning
\nIn support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and\/or professional growth and development
\nTeam Engagement and Effectiveness
\nAchieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.
\nEqual Employment Opportunity
\nEmployment opportunities
\nMercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.
\nSafeguarding & Ethics
\nMercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
\nAs an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (undefined).
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