Manages and resolves claims related to terminal operations, including damages, losses, and discrepancies in shipments. This role involves investigating claims, coordinating with internal teams and external partners, and ensuring that claims are processed efficiently and in accordance with company policies and industry regulations.
\nKey Performance Areas:
\nClaims Handling, Port Operation<\/p>\n
Responsible for handling all received claims for and against the company
\nExamine claims investigated by insurance adjusters, further investigating questionable claims to determine whether the company is responsible and recommend reasonable payments.
\nDevelop and drive claim strategy to ensure claims are paid on time by designing and ensuring the implementation of Claims Online Approval System, conducting claim analysis and providing weekly report to the CFO
\nAttending investigation meeting with DP World investigation team in concentrated on finding the root cause of the incident so you can prevent the event from happening again.
\nMonitoring auctions of overstayed goods carried out by TRA, ensure the collection DP World dues, evaluate the monthly report for overstayed goods handed over to TRA, Auctioned goods and cash collected.
\nLiaise with CWH for collection of monthly account of sale and verify the records against auction.
\nProvide analysis on claim trends and work with business leaders to reduce future exposure.
\nProvide weekly updates on all pending claims for and against the company.
\nAdvise on all protest letters from customers.<\/p>\n
Qualifications Required:<\/p>\n
Bachelor\u2019s degree in insurance or risk management or other related field preferred.<\/p>\n
Experience and Skills Required:<\/p>\n
Minimum of 3 years of experience in Claims Management in Shipping, Port or Logistics.
\nProficiency Microsoft Office
\nAdvance knowledge of MS Excel and accounting software (Oracle)
\nCommunication skills: Excellent communication skills, both written and oral, with the ability to communicate effectively with all levels of internal and external stakeholders.
\nTime-management skills
\nOrganizational skills and Attention to details
\nAbilities to work under pressure and with minimum supervision<\/p>\n
About DP World
\nTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world\u2019s trade flow better, changing what\u2019s possible for the customers and communities we serve globally.
\nWith a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that\u2019s fit for the future.
\nWe\u2019re rapidly transforming and integrating our businesses \u2014 Ports and Terminals, Marine Services, Logistics and Technology \u2013 and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
\nWhat\u2019s more, we\u2019re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we\u2019re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer\u2019s door.
\nDP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures \u2013 not just in what we do but also in how we behave.
\nWe are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what\u2019s possible.
\nWE MAKE TRADE FLOW TO CHANGE WHAT\u2019S POSSIBLE FOR EVERYONE.
\nEEO Statement
\nDP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.
\nEmployment opportunities
\nBy submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
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