Tanzania Head Office<\/p>\n
Department
\nDEPARTMENT OF ICT<\/p>\n
Number of openings
\n1<\/p>\n
Job Purpose<\/p>\n
To provide effective leadership and technical oversight to a team of Specialists and System Administrators responsible for the support, administration, monitoring, and enhancement of Card Systems. This includes ensuring seamless operations of ATM\/POS Switch systems, Card Production systems, and Card Management\/Database systems (Debit, Credit, Prepaid, etc.), as well as managing integrations with National, Regional, and International Card Payment Schemes (Visa, MasterCard, CUP, RuPay, etc.). The role ensures timely implementation of new solutions, system enhancements, and second-level, day-to-day support to maintain high availability and performance of all card-related services.<\/p>\n
Principle Responsibilities<\/p>\n
Administer, configure, and maintain the ATM\/POS Switch and Card Management Systems to ensure optimal performance and availability.
\nOversee the card systems portfolio by monitoring the status, challenges, and progress of existing systems, ongoing projects, and future initiatives.
\nMonitor and support interfaces between CRDB Bank\u2019s card systems and third-party vendors to ensure seamless integration and service delivery.
\nProvide enhancements and second-level support for Card Management Switch, e-transaction services applications, and related platforms.
\nCollaborate with the Alternative Banking Channels and E-Fraud teams to support card-related transactions and mitigate risks.
\nEngage professionally with various internal departments to address business requirements and operational needs.
\nLiaise with card production vendors for resolution of second-level support issues.
\nGenerate and analyze periodic e-channel reports to inform decision-making and performance monitoring.
\nWork closely with the Alternative Banking Channels unit to gather and implement new card business requirements.
\nLead integrations with Card Management Systems, ensuring proper implementation, testing, and certification of the Switch, International Card Schemes, and device certifications (e.g., ATM, POS).<\/p>\n
Qualifications Required<\/p>\n
Bachelor\u2019s degree in Computer Science, Information Technology, Electronics, or a related field.
\nMinimum of\u00a05 years\u2019 experience\u00a0in Card Systems administration, support, and implementation within the banking or financial services sector.
\nStrong knowledge of ATM\/POS Switch systems, Card Management Systems
\nProficiency in database management (e.g., Oracle, SQL Server) and operating systems (Linux\/Unix and Windows).
\nFamiliarity with e-transaction services, fraud monitoring tools, and alternative banking channels.
\nExcellent problem-solving, leadership, and team management skills.
\nStrong communication and collaboration skills to work effectively with internal teams and external vendors.<\/p>\n
CRDB Commitment<\/p>\n
CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
\nIt is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank\u2019s practices.
\nRecruitment
\nOnly Shortlisted Candidates will be Contacted.<\/p>\n
Deadline
\n2025-08-14<\/p>\n
Employment Terms
\nPERMANENT<\/p>\n
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