We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
\nAs a Host \/ Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
\n\u2022 Offer consistently professional, friendly, warm and engaging service
\n\u2022 Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
\n\u2022 Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
\n\u2022 Set up the outlet prior to the business hours along with the service team
\n\u2022 Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
\n\u2022 Observe the cleanliness and maintenance of the outlet and the entrance area
\n\u2022 Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
\n\u2022 Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest request
\n\u2022 Contribute to setting up the outlets database
\n\u2022 Reassure the guests\u2019 satisfaction upon their departure<\/p>\n
Skills<\/p>\n
Education, Qualifications & Experiences
\nYou should ideally have a diploma \/ degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.
\nKnowledge & Competencies
\nThe ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies:
\nUnderstanding the Job
\nTaking Responsibility
\nRecognizing Differences
\nCustomer Focus
\nCustomer Focus
\nAdaptability
\nTeamwork<\/p>\n
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