Job Purpose:
\nResponsible for ensuring accuracy and timely disbursement of retail loans and related credit operations to minimize risk while maintaining quality of the loan book. Ensure all booked loans are in line with credit policies and procedures.
\nMain Responsibilities:<\/p>\n
Support the management in ensuring all the agreed SLAs with business are met and ensure continued customer satisfaction while reducing risk and maintaining book quality.
\nMaintain portfolio quality on agreed thresholds by ensuring loans are disbursed in line with agreed SLAs and accuracy.
\nEnsure the daily logs of disbursement is done as per SLA.
\nReceive allocated logs of pending applications and ensure disbursement is done in accordance with credit policy and procedure per product.
\nAdvise the management on gaps and areas that need improvement to attain efficiency and accuracy on his\/her daily work.
\nReview allocated drawdowns and ensure completion before disbursement.
\nCreate, extend, and amend all overdraft limits as per credit approval and customer requests.
\nOn a daily basis, ensure disbursement of all loans submitted from business are being done within agreed SLA.
\nVerify and ensure customer data are correctly captured in the core banking system and loan management system before disbursement.
\nTime to time analysis of the existing disbursement checklist and advise the management on gaps or improvement.
\nTimely amendment of accounts wrongly booked and approved for amendment from credit administration, business banking and consumer banking.
\nTimely reporting of suspicious transactions, applications, risk events and incidences as per the procedure.
\nValidate and create limits for the credit card at retail level after approval.<\/p>\n
Knowledge and Skills:<\/p>\n
Operational understanding of the loan cycle, NMB lending policies and loan products.
\nTechnical\u00a0Data analysis, Computer literacy (Excel application is crucial) and Core banking system
\nBehavioral\u00a0Time Management, Teamwork, attention to details, taking initiatives.<\/p>\n
Qualifications and Experience:<\/p>\n
Bachelor\u2019s degree in Banking, Finance, Commerce, Accounting, Economics or related fields.
\nBanking operations certification is an added advantage<\/p>\n
Banking experience of more than 2 years preferably in Credit Operations either in Retail or Wholesale operations.
\nNMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
\nFemale candidates and people living with disabilities are strongly encouraged to apply for this position.
\nNMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
\nOnly shortlisted candidates will be contacted.
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