{"id":2251,"date":"2025-09-01T18:02:08","date_gmt":"2025-09-01T18:02:08","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/tanzania\/job\/customer-service-officer-at-visionfund\/"},"modified":"2025-12-02T00:50:30","modified_gmt":"2025-12-02T00:50:30","slug":"customer-service-officer-at-visionfund","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/tanzania\/?post_type=job_listing&p=2251","title":{"rendered":"Customer Service Officer at VisionFund"},"content":{"rendered":"<p>VISIONFUND TANZANIA MICROFINANCE BANK LTD VACANCIES.<br \/>\nVisionFund Tanzania Microfinance Bank Ltd (VFT MFB) formerly known as SEDA is a fast growing and reputable Micro Finance Bank (MFB), has a loan book of more than TZs. 44 billion and more than 60,000 customer base, more that 5,000 of them being small holder farmers. VFT-MFB is seeking to employ a dynamic and committed Tanzanian young men &amp; women who have passion for people\u2019s economic development to fill in the vacant position.<br \/>\n\u00a0<br \/>\nFinance Accelerating Savings Group Transformation (FAST): FAST loan is cashless, digital and paperless whereby a credit is provided as one loan to the whole group for them to lend out amongst their members based on their constitution.<br \/>\nWork reference no. 30\/25<br \/>\nPosition: Customer Service Officer<br \/>\nReporting to:\u00a0Operations Manager and Administratively reporting to Business Centre\u00a0 Manager<br \/>\n\u00a0<br \/>\nResponsibility: \u2013<\/p>\n<p>Provides support to Business Centre(Branch) in day to day activities related to data entry in VFT MFB system,<br \/>\nProvide satisfactory customer service.<\/p>\n<p>\u00a0<br \/>\nMain tasks; \u2013<\/p>\n<p>Ensure approval documents are in place for manual data entry,<br \/>\nSupervise, Effects &amp; Confirm Mobile change &amp; ATM requests and registration at<br \/>\nthe Business Center<br \/>\nRegister the bank pay in slips and issue receipts to the respective clients<br \/>\nInitiate payments, and submit to Finance<br \/>\nPrepares all journals<br \/>\nActs as a member of the branch credit committee and branch delinquency \u00b7<br \/>\nSearches customers in Credit info to confirm if they are eligible to take loan.<br \/>\nInitiate disbursement process at branch level and forward to credit department<br \/>\nLeads the disbursement process, physically confirms clients during disbursement<br \/>\nand reports any missing or problematic clients to central processing personnel<br \/>\nPayments and Petty cash management<br \/>\nCustomer Service\/Directs customers to respective officer or right channel<br \/>\nSavings Mobilizations\/Ensure KYC of saving accounts are approved by BCM<\/p>\n<p>Government job listings<br \/>\n\u00a0<br \/>\nEducation\/Experience<\/p>\n<p>Degree or Diploma holder in Accounting, Finance, Microfinance or Business<br \/>\nAdministration<br \/>\nMust have a clear understanding of data entry and technology<br \/>\nVery good knowledge and comfort dealing with financial information<br \/>\nVery good analytical &amp; reporting skills<br \/>\nProficient in Microsoft Office application<br \/>\nBe a good leader<br \/>\nVery good communication and marketing skills (both written and verbal)<\/p>\n<p>About our working environment &amp; organization culture.<br \/>\nVisionFund Tanzania Microfinance Bank has a calm and harmonious working environment where staffs are highly valued. Good work is recognized and rewarded accordingly and there is an opportunity to grow professionally and spiritually.<br \/>\nVisionFund Tanzania Microfinance Bank takes our Safeguarding responsibilities seriously and is committed to providing an environment that is safe from harm or abuse for adults, including clients, as well as children. Candidates will undergo criminal record and background\/ reference check prior to employment.<br \/>\nFemale applicants are particularly encouraged to apply!!<br \/>\nSharing is Caring! Click on the Icons Below and Share<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/vftHRstaff@vftz.co.tz","_company_name":"VisionFund","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[],"job-types":[12],"class_list":{"0":"post-2251","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-tanzania","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job-listings\/2251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/media?parent=2251"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job_listing_region?post=2251"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job-categories?post=2251"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job-types?post=2251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}