1. Chief Commercial Officer
\nThe Chief Commercial Officer (CCO) will be responsible for planning, developing and implementing commercial strategies to support business development and build on the bank\u2019s growth.
\nThe Chief Commercial Officer will lead our commercial and customer growth strategy. This pivotal role will drive sustainable financial performance, customer expansion, and innovation in product and service delivery, particularly within the cooperative sector. The CCO will enhance the Bank\u2019s digital and physical outreach across Tanzania, aligning with our mandate to provide inclusive and innovative banking services.
\nReports to:\u00a0CEO
\nKey areas of responsibilities include:<\/p>\n
Strategic Leadership:\u00a0Develop and execute a national commercial roadmap targeting cooperatives, MSMEs, youth, women, and underserved communities. Translate vision into market-share and revenue targets.
\nProduct Development:\u00a0Oversee the lifecycle of product and service development, focusing on digital transformation across various channels (mobile, internet, agency).
\nDigital Channels & Partnerships:\u00a0Scale digital service adoption and drive strategic partnerships with finteches, MNOs, and other service providers to enhance service delivery.
\nSales & CRM:\u00a0Implement robust sales tracking tools and manage CRM platforms to improve customer acquisition, retention, and lifecycle value.
\nRisk & Compliance:\u00a0Ensure all commercial initiatives comply with regulatory frameworks and manage credit risk and product profitability.
\nTeam Leadership:\u00a0Lead and develop a high-performance commercial team, fostering a culture of innovation and accountability.<\/p>\n
Required minimum skills, attributes and competencies:
\nSkills: Strategic Planning| Negotiation| Financial Acumen| Sales and Marketing| Operations Management| Regulatory Knowledge| Stakeholder engagement<\/p>\n
Attributes: Strong Leadership| Decision making |Communication| Problem-Solving| Adaptability| Integrity
\nCompetencies: Commercial Acumen| Risk Management| Stakeholder Management| Innovation and Technology |Team Development| Customer Focus
\nRequired minimum qualifications:<\/p>\n
A holder of Bachelor\u2019s degree in Business, Finance, Economics or related fields
\nMBA Finance, Economics or related fields
\nWorking experience of not less than 10 years in the banking\/financial services, 5 of which must be in Senior Executive level
\nProven experience in strategy development, product development\/innovation and digital transformation
\nDeep understanding of the Tanzanian banking landscape especially in cooperative and rural finance.<\/p>\n
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