Job Location :
\nHead Office<\/p>\n
Job Purpose:
\nTo drive and support organizational change initiatives for specific projects by developing and implementing strategies that drive adoption, minimize resistance, and ensure successful transformation. The role focuses on enabling people, processes, and technology changes through structured management methodologies, stakeholder engagement, and communication plans. Acts as a trusted advisor to business leaders, ensuring alignment between change objectives and organizational goals.<\/p>\n
Main Responsibilities:<\/p>\n
Design and implement change management framework across the bank.
\nCraft tailored change management strategies that will increase adoption level across all change management to minimize resistance
\nClosely manage key stakeholders such as Project Sponsors to ensure they are updated on progress of Change Management initiatives
\nEnsure all projects or Business Initiatives have a comprehensive change management strategy
\nDevelop and track change management Key Performance Indicators
\nDefine and identify potential risks that are likely to affect change management initiatives.
\nWork closely with Business, Project and Technology to identify initiatives that require Change Management
\nPrepare and submit Regular Change Management Reports (Monthly, Quarterly and Annual Reports) and recommended actions
\nEnsure Change Management creates value to all stakeholders and quantify the contribution
\nCreate a Change Management Dashboard that will help the HR management team make informed decisions on change management initiatives
\nRegularly evaluate number of changes that are likely to cause saturation and affect change adoption
\nCraft change management initiatives within the allocated budget to ensure there is no overspending
\nRegularly evaluate change management initiatives per global standards.<\/p>\n
Knowledge and Skills:<\/p>\n
Understanding of change management methodologies such as ADKAR Model, Lewins Model, Nudge theory and any other relevant models
\nSound Understanding of Stakeholder Level of Influence and Impact in Change
\nStrong stakeholder management skills.
\nGood listening and communication (including public speaking and presentation) skills.
\nBusiness acumen.
\nProject management and planning skills.
\nAnalytical mindset and critical thinking.
\nGood problem-solving skills.
\nTeam player and able to collaborate with larger cross functional and diverse background groups.<\/p>\n
Qualifications and Experience:<\/p>\n
Bachelor\u2019s degree in ICT, Business, Economics, HR, or a related field of study from a reputable university
\nChange Management certification (PROSCI or CCMP)
\nMaster\u2019s degree in business studies is an added advantage
\nBanking certification(s) is an added advantage
\n4 years of applicable Change management experience (Financial services industry is an added advantage).
\nNMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender-balanced workforce.
\nFemale candidates and people living with disabilities are strongly encouraged to apply for this position.
\nNMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
\nOnly shortlisted candidates will be contacted.<\/p>\n
Job opening date :\u00a022-Dec-2025
\nJob closing date :\u00a009-Jan-2026<\/p>\n
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