Relationship Manager; Chinese Desk (1 Position(s))<\/p>\n
Job Location :
\nHead Office<\/p>\n
Job Purpose:
\nTo develop, maintain and grow relationships with Chinese Desk portfolio of corporate clients, while developing, improving, promoting, and selling NMBs products and services to ensure that NMBs current and future Corporate Customers find solutions for their financial needs.<\/p>\n
Main Responsibilities:<\/p>\n
Research developments in the market segment by attending conferences, reading market-specific newsletters, visiting websites etc.
\nBenchmark NMBs products and services with those of the competitors in the market.
\nDevelop and maintain close relationships with NMBs current, prospective, and future Asian Corporate clients through communication, client visits, and other relationship-building mechanisms
\nFind solutions for Chinese Corporate Clients\u2019 financial needs
\nMonitor Chinese Corporate clients in portfolio and keep records on the development of the clients\u2019 business.
\nOnboard and appraise Chinese corporate clients and provide recommendations for decision making.
\nTake a leading role in driving sales, through positive customer relationships, networking, and relevant promotions across the bank.
\nOffer support and build capacity for Assistant Relationship Managers through ongoing mentoring and engagement to ensure quality credit applications and business growth.
\nMonitor and review the Chinese Corporate portfolio performance to ensure that targets are met.
\nReview customer feedback, market intelligence, workshops\/focus group reports and review product design and performance.
\nCo-ordinate budget objectives of the responsibility of the Asian desk to ensure targets are achieved as per approved budget.
\nEnsure customer satisfaction is achieved by providing accurate sales advice in line with customers\u2019 expectations.
\nProactively manage Chinese Corporate client portfolio in compliance with regulatory environment.
\nMaintain high standards of operational controls including adherence to Risk Management and Compliance guidelines.
\nEmbed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes, and regulations.
\nPrepare budget and projections for the segment.
\nActively selling loans, deposit, and cross selling other banks products (forex, fund transfer, internet banking etc.)<\/p>\n
Knowledge and Skills:<\/p>\n
Business understanding of the bank\u2019s customer base, market segments, products & services, knowledge of government policies relating to banking, BOT regulations, bank policies & procedures.
\nCustomer Relationship Management, Building Positive Working Relationships, Coaching, Communication, Building a Successful Team, Facilitating Change, Decision Making, Developing Others, Leading through Vision & Values, Formal Presentation, Planning & Organizing.
\nUnderstanding of Chinese Mandarin is a must and any other Asian language will be an added advantage.<\/p>\n
Qualifications and Experience:<\/p>\n
Bachelor\u2019s degree in Economics, Business Administration, Finance, Marketing Statistics, Research or related fields.
\nRelevant certification(s) subject to the specific role requirements.
\nMaster\u2019s degree in business studies is an added advantage.
\nPostgraduate education in Banking and\/or Banking certification(s) is an added advantage.
\nA minimum of 4 years\u2019 experience in the relevant field preferably in dealing with Construction and Asian origin corporate clients.
\nNMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
\nFemale candidates and people living with disabilities are strongly encouraged to apply for this position.
\nNMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
\nOnly shortlisted candidates will be contacted.<\/p>\n
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