Direct Sales Agent
\nDCB Commercial Bank Plc\u00a0Reference Number: DCB-RB-DSA-01\/2026
\nDCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance, small to medium sized businesses (MSME), as well as large corporate clients.
\nDCB Bank has a wide branch network of over 8 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.
\nWe invite suitably qualified candidates to fill the positions of\u00a0Direct Sales Agent.
\nThe successful candidates will be responsible for driving the sales objective of the bank through day-to-day customers acquisition, deepening existing customer relationships and maintain operational excellence with appropriate service standards.
\nResponsibilities<\/p>\n
Acquiring new to bank customers including sales merchants by appointment, referral, solicitation or door to door service in the assigned territory.
\nRegistering customers to DCB Digital Platforms and educating them on how to use the bank\u2019s self-service channels.
\nEnsuring all opened accounts meet the required KYC standards.
\nGenerating leads, identifying repeat businesses, upsell and cross-sell bank products and services to the customers.
\nParticipating in campaigns and events to sell bank products and services.
\nAssisting branches in identifying viable marketing and pricing opportunities.<\/p>\n
Qualifications and Experience<\/p>\n
Diploma or equivalent from a recognized institution.
\nPrevious experience in direct sales job of bank products and services is an added advantage.
\nAbility to work outside office setting, with daily exposure to outside environment.
\nFlexible to work within non-standard business hours.
\nIntegrity, good customer service, and communication skills.
\nComputer literate.<\/p>\n
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